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Lemonice柠檬冰

已采纳

在我们平凡的日常里,道歉信使用的情况越来越多,道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。那么一般道歉信是怎么写的呢?以下是我收集整理的英文道歉信4篇,欢迎阅读,希望大家能够喜欢。

Ms. MITSUKO IWASAKI

3-16-6-804, HIGASHISUNA

KOTO-KU

TOKYO, 136-0074

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉,

这是一种礼貌。道歉信要写得坦率,诚恳。

1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party

last saturday, owing to the fact that my little son was suddenly taken ill early that

day.

hoping to see you soon.truly yours,

tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

Dear Sir or Madam:

The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

With renewed apologies.

Yours Sincerely

Alfred Zhuang

Front Office Manager

Mr. Ulrich Niemann.

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

【译文 】

亲爱的.约翰:

我非常期待着你来参观我们的城市。这么多年来我们一直通信,我早就想见到你了。但是很抱歉我不能按时到机场接你。

因为你的飞机是一大早就到达机场,而我最早也要1小时后才能到。你能不能在旅客休息室等我,你可以利用这段时间吃早饭。

随便说一句,因为我们没过面,我得告诉你怎么找我:我大概1.65米,长发。另外我会穿一件白色的裙子,手上拿一份中国日报。

希望早点见到你。

你真挚的:

艾丽丝

优雅英文道歉信

174 评论(14)

hereparadox

在当今社会生活中,道歉信的使用越来越广泛,写道歉信时要注意说明情况与理由,实事求是,简明扼要。那要怎么写好道歉信呢?下面是我帮大家整理的英文道歉信10篇,仅供参考,希望能够帮助到大家。

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.

When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Tom

December 15, 20xx

Dear Mary,

I am very sor

ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.

I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.

Yours truly,

Xiao Cheng

Dear Mary,

I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time . I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !

Yours truly,

Ellen

Ms. MITSUKO IWASAKI

3-16-6-804, HIGASHISUNA

KOTO-KU

TOKYO, 136-0074

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

1、I am writing to apologize for … /I am writing to say sorry for

我写这封信是因……向你致歉。

2、I would like to give you my apology for…

对于……我向你道歉。

3、Please accept my sincere apology for…

关于……请接受我真诚的`道歉。

4、I am indeed very sorry for what I said/did, but believe I had no intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、I feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、Please accept my apologies for my oversight.

请原谅我的疏忽。

8、Please allow me to say sorry again.

请允许我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。

10、Once again, I’m sorry for any inconvenience caused/you have sustained.

对于造成的不便我再次表示歉意。

因遗失借书致歉

Because oflosing aborrowed book

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.

Yours truly, Tom

Dear ______,

I am writing this letter to apologize to you for my failing to .

The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

I do hope that you can understand my situation and accept my apology.

Yours sincerely,

xx

Dear Mr/Ms,

I was very concerned when I received your letter of

yesterday complaining that the central heating systemin your new house had not been completed by the datepromised.

On referring to our earlier correspondence,I find that

I had mistaken the date for completion. The fault isentirely mine and I deeply regret that it should haveoccurred.

I realize the inconvenience our oversight must be

causing you and will do everything possible to avoid

any further delay. I have already given instructions

for the work to have priority and the engineers working

on the job to be placed on overtime. These arrangements

should see the installation completed by next weekend.

Yours faithfully

Dear Mr. Shen

We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

Your sincerely

Alfred Zhuang

Front Office Manager

Dear mother:

Hello!

I'm sorry to hear that. Last Thursday, I tested for nearly 30 points, and I thought, "Oh, no, I'm sure I'll be hit by mom."! If you put it in your schoolbag, it will certainly be turned over! Well, let's play it by ear! When I got home, when I was eating bananas, my mother dug out the test paper from my schoolbag. I think the situation is not good, then fled into my room, my mother pursued, also entered my room. Mom shouted, "come here!"!!!" I had obediently in the past, then, Eighteen Stages to Subdue a Dragon first metacarpal has pumped up my ass, suddenly a terrible pain with my body. When the second palm call, I instinctively good to block, block, but the mother went to get a coat hanger, and I think: finished, mother will send biao!" My mother like an arrow as rushed in, and then a beaten side dozen the side scold: "play! Play! Play! You know how to play in a day! "Mom cried when she was playing, and then mom ignored me for a whole day.".

Mom, I'm sorry. I'll study hard later and stop using all my mind to play. I won't let you worry any more. I saw my parents "not my servant" and "not for teachers and parents after reading" understand your intentions, I know, on my body, pain in your heart, the two hero of this book, there have been great changes in rural poverty came back before a king like treatment, record is twenty-fifth, now he is a modest, sensible child, learning in the top 11. I'm going to learn from him. Mom, I won't let you down! Definitely not!

Dear XXX:

We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager

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