脂肪君绝缘体
在英语课堂中,对话将知识技能应用于生活,能培养学生的语言交际能力,所以 导、听、读、说、练 五字英语对话教学法是整个英语教学中的重要组成部分之一。我整理了商务英语打电话情景对话，欢迎阅读!
Mary：
Good afternoon, Sales Department. May I help you?
下午好，销售部，我能帮你什么忙吗?
John：
Could I speak to Mr. Bush, please?
可以和Bush先生说话吗?
Mary：
I’ll see if he is available. Who shall I say is calling, please?
我要看一看他是否在。请问我得告诉他谁打来的?
John：
John Smith.
约翰史密斯
Mary：
Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗?
John：
Well, I want to discuss with him the new contract we signed last week.
好的，我想跟他讨论一下我们上星期签订的合同。
Mary：
I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?
我想会议不会开得太久，我让他有空给你打电话，好吗?
John：
Yes, that would be easiest.
是的，那样最好了。
Mary：
Could I have your name again, please?
请再一次告诉我你的姓名，好吗?
John：
Yes. It’s John Smith.
好的，我叫约翰史密斯。
Mary：
Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.
对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。
Mr. Wood：
Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not?
是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
Mary：
I see. Thank you very much, Mr. Wood. Would you wait a moment, please?
我明白了，非常感谢，Wood先生。请你等一下好吗?
Gary：
Madison Industries. This is Gary Green. Can I help you? Madison
工业，我是Gary Green, 我能帮您吗?
Mary：
Good afternoon. Could you connect this call with Mr. Black, please?
下午好，麻烦你接到Black先生，好吗?
Gary：
May I know who’s calling?
请问您是哪位?
Mary：
This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.
这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。
Gary：
I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
对不起，Fox小姐。Black先生正在开会，请告诉我你的电话号码，我会让他给你打电话的，好吗?
Mary：
I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想现在和Black先生说话，他有紧急事情与Black先生商量，不能拖延。
Gary：
OK. Then, would you please hold the line? (one minute later) Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.
好的，请你别挂机。(一分钟后) Fox小姐，电话接通了，Black先生可以和你通话了，请吧。
Mary：
Thank you for your kind assistance, Mr. Green.
非常感谢你的善意帮助，Green先生。
Gary：
You are welcome.
别客气。
螃蟹横走
下面是我整理的电话 英语情景对话 ，以供大家学习参考。
抱歉这么晚打来的说法：
1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思)
3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。
4. I’m sorry to call you so early. 对不起这么早打电话来。
5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。
有急事时的表达 方法 ：
1. It’s urgent. Could I have her mobilephone number?
2. Could you tell me where I can reach her?
3. This is an emergency. I need to get in contact with him right now.
翻译：
1. 我有急事，可不可以告诉我她的手机号码?
2. 能不能告诉我在哪里可以找到她?
3. 我有急事，需要马上跟他联络。
打错电话时常说：
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344 ?
简译：
1. 抱歉我打错电话了。(打错电话通常用：have the wrong number 表示)
2. 这里是02-2718-5398吗?
3. 很抱歉打扰你了。
4. 很抱歉。我想我一定是打错电话了。
5. 我可以核对一下电话号码吗?是不是2211-3344?
解析：
1. 区域号码是 area code
2. 电话号码的念法：02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four. 0 可念成 oh 或 zero，*22 可念成 two-two 或 double two
1. I will send you some brochures, if you are interested.
如果您有兴趣的话，我可以寄给您一些介绍产品的小册子。
2. Can you suggest an alternative﹖
能否告知您其他方便时间?
3. As an alternative I wish to propose May 3rd.
另一个方便时间是5月3日。
4. If you are interested we may consider selecting you as our partner.
如果贵公司感兴趣，我们可以考虑选择你们作为我们的合作伙伴。
5. I see. But aren't these prices for your domestic customers﹖
我明白了。但是这些价格是提供给国内顾客的吗?
6.Yes, we take note of your comment. Prices depend also on volume. How much quantity do you forecast to sell in the first year﹖
好的，我们会注意这一点。价格也会因数量而有所不同，贵公司预计在第一年销售多少数量呢?
7.Then let us develop together a marketing plan with yearly forecasts of volume with pricing.
那么，让我们依年度数量预测来共同拟订一个市场销售计划。
订购商品及询问
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any Life Menu Magazine tenth stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
简译：
1.我想要订你们目录上的晚礼服。
2.我可以订些花吗?
3.我要怎么付款?
4.我想要买你们电视 广告 上的汽车。
5.请寄目录给我。
6.你们第十期的“生活菜单”还有存货吗?
7.需要多久才会送到呢?
8.你们送来的产品不是我订的东西.
9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。
解析：
1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。
2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. 。而advertisement 则指(平面的)广告，简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏，这些都是很常用到的。
3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单)
