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Dear XX,Well received your complaint, the problem is under processing. We will revert you as soon as we can, please wait some time. We apologize for any inconvenience caused by the problem. Hope to get your good understanding. Thanks and regards,

As you may know, we are on the way of carrying out your inquires, i promise we will feedback to you as soon as possible, and i am sorry for any inconvenience it may have, your understanding is highly appreciated and valued.Thanks very much!

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We have received your feedback and actively dealing with it .We will reply to you as soon as possible, please give us some time. And we are so sorry for the inconvenience we caused and hope to get your undertsanding, thank you