魔神坛老佛爷
招呼顾客:1. May I help you? 您买东西吗?2. Can I help you?/ What can I do for you?您想买什么?3. Is there anything I can do for you?4. May(Can)I do something for you?一般不说:What do you want?因为这样问显得无礼。店主或店员想了解顾客想要什么,喜欢什么或向顾客推荐物品时的用语:Which shirt(pen…)do you like? 你想买哪一种衬衫(笔…)?What size(colour,kind…)do yu want?你想买哪种型号(颜色,种类…)?Do you like this size(colour,kind…)?你喜欢这种型号(颜色,种类…)吗?Is this(Are these)all right?这个(这些)可以吗?What about these(those)?这些(那些)怎么样?What else would you like?你想要点什么?顾客告诉售货员想买什么:(1)如果顾客需要购物可以说:1. I am looking for a red coat. 我想买一件红衣服。2. I want to get a pair of sunglasses. 我想买一副太阳镜。3. I'd like to have a pair of black trousers. 我想买条黑裤子。4. Can you show me a shirt?可以把衬衫给我看看吗?5. Could I have a look at that blouse?我可以看看那件女式衫衣吗?(2)如果你只想逛商店可以说:No,thanks. I'm just looking around. /Just have a look. 不,谢谢了。我只是随便看看而已。顾客要告诉店主或店员想买什么时的用语:Can you show me…? 你能给我看看…吗?I would like(want)some… 我想买…Have you got any…? 你们有…吗?I’m looking for… 我想买…顾客向店主或店员询问价钱或讨价还价时,可以说:How much is it(are they)?多少钱?How much do you ask for it(them)?这个(些)你要多少钱?What does it come to?一共多少钱?Can it(they)be cheaper?能便宜点吗?That’s too much dear.太贵了。Can you sell it for two yuan?两元钱你卖吗?Can you come down a little?能便宜一点吗?How much do you want?你想要多少钱?顾客选购物品时,店主和顾客之间交谈的常用语:May I have a look at it(them)? 我可以看看吗?Can I try it(them)on? 我可以试一试吗?…is(are)over there. …在那儿。询问顾客想买的商品的特征时可以说:1. What colour do you want?/What colour, please?你要什么颜色的?2. What size do you want?/What size, please?你要什么尺码的?3. What kind do you want?/What kind, please?你要哪一种?售货员向顾客推荐商品:1. What about the green one?那件绿色的怎么样?2. The coat is nice and warm. 这件衣服很暖和。3. The trousers are the fashion now. 这种裤子现在正流行。4. How do you like this pattern?你觉得这种款式怎么样?5. How about the colour? 这颜色怎么样?顾客询问价格:1. How much is it? 它要多少钱?2. How much are these things?这些东西多少钱?3. How much does it come to? 一共多少钱?4. What's the price of it? 这个多少钱?5. How much,please? 请问要多少钱?买卖达成:顾客中意某一件东西后想买下某物时说:I'll have/take it. (我要买这个。)而较少说:I'll buy it.付钱:Here's the money. 来,付钱。当顾客购物付款后,售货员或收款员通常要向顾客致谢说:Thank you.1、May/Can I help you? 您想买点什么?2、Are you looking for something particular? 您需要什么东西?3、We have a clearance sale today.我们今天请仓大处理。4、The price will go down.价格将会降低。5、I heard other stores having great mark-downs on this item.我听说别的商店这种商品正在大降价。6、Please try it on.请试穿一下。7、I've seen this cheaper in other places.我在别的地方看见过这种商品,价格比者便宜。8、Could you bring the price down?价格能再低一点吗?9、That is a steal.这是廉价品。10、I'd buy this if it were cheaper.如果再便宜一点我就买。11、It's a little overpriced.有点贵。12、Do you know what size you are?你知道自己穿多大好吗?13、I'm afraid we're out of that item.恐怕那种货已经卖完了。14、I'm afraid we don't have it in stock.恐怕已经没有存货了。15、Where is the men's shop?男装柜台在哪?16、Do you have this in stock?这个还有存货吗?17、Do you have this in blue?这件有蓝色的吗?18、How are you going to pay? Cash,check or charge?你打算怎样付款,现金、支票,还是赊帐?19、How will you pay for this?你用什么方式付款?20、Cash back?要现金找头吗?21、what a deal!多便宜!22、Bring your receipt to the customer service,and they will refund you.拿着你收据到顾客服务台,他们会给恁退钱。23、Can you give me the invoice?你能给我发票吗?
妩媚的撕纸座
答案如下商务谈判实例 B是一位美国的健身用品经销商,此次是D第一回与他交手。就在短短几分钟的交谈中,D既感到这位大汉粗犷的外表,藏有狡兔的心思――他肯定是沙场老将,自己绝不可掉以轻心。双方第一回过招如下: B: I'd like to get the ball rolling(开始)by talking about prices. D: Shoot.(洗耳恭听)I'd be happy to answer any questions you may have. B: Your products are very good. But I'm a little worried about the prices you're asking. D: You think we about be asking for more?(laughs) B: (chuckles莞尔) That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount. D: That seems to be a little high, Mr. Smith. I don't know how we can make a profit with those numbers. B: Please, Robert, call me Dan. (pause) Well, if we promise future business――volume sales(大笔交易)――that will slash your costs(大量减低成本)for making the Exec-U-ciser, right? D: Yes, but it's hard to see how you can place such large orders. How could you turn over(销磬)so many? (pause) We'd need a guarantee of future business, not just a promise. B: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee? D: If you can guarantee that on paper, I think we can discuss this further. ——At the Department Store 在百货公司 Key Sentences(重点句子) May I see these ties? 请让我看看这些领带好吗? Here's a nice-looking one. 这条挺好看。 These are silk ties embroidered with dragons, pandas or goldfishes. 这些都是丝质领带,绣有龙、熊猫或金鱼等。 Will there be anything else, madam? 夫人,您还要什么吗? Could you tell me where the ladies' department is? 你能告诉我女装部在哪里吗? Will you show me some pure silk blouses? 请拿几件真丝衬衫给我看看好吗? What size do you want? 您要多大尺寸的? Can I try it on? 我可以试穿一下吗? The fitting room is right over there. 试衣室就在那里。 Let me check for you. 让我给您找一找。 No, it's a little too loud, but thank you just the same. 不用了,这种颜色过于花哨了点,不过我还是要谢谢你。 I'd like to buy a white shirt. 我想买件白衬衣。 What size,please? 请问多大尺寸? This is a very fine shirt. 这件衬衫挺好。 Don't you have any less expensive shirts? 你们没有便宜点儿的衬衣? I'd also like to see the tie in the showcase. 我想看看陈列柜里的那条领带。 The price is all right,but it's a bit showy,isn't it? 价格还可以,可是有点花哨了,对不对? Dialogue A A:Can I help you, madam? B:Yes,may I see these ties? A:Certainly, madam. Here's a nice-looking one. B:Yes, it's nice. But my friend wants a silk tie with a Chinese pattern. A:All right. Please come over this side, madam. These are silk ties embroidered with dragons,pandas or goldfishes. B:They are beautiful. I'll take these two. How much? A:Only twenty yuan each. Will there be anything else,madam? B:No, thank you. Here's the money. Oh, could you tell mew here the ladies' department is? A:Yes. It is on the next floor up. (In the ladies department) B:Will you show me some pure silk blouses? A:Sure. What size do you want? B:Large,please. A:Here's yellow one and it's large. B: Good. Can I try it on? A:Yes, the fitting room is right over there. B:(Ten minutes later) Excuse me. This is too large. Have you got any medium size? A:Let me check for you. Yes, we do, but only in scarlet. Would you like to try it on anyway? B:No,it's a little too loud, but thank you just the same. A:You're welcome. Dialogue B A:Good afternoon, sir. May I help you? B:Yes. I'd like to buy a white shirt. A:Yes,sir. I'd be glad to show you some. What size,please? B:Large. A:Here's one in your size. This is a very fine shirt. B:How much is it? A:These are fifty-nine each. B:That's a little more than I want to pay. Don't you have any less expensive shirts? A:Yes,I think I can find some for you. Here are some forforty yuan,and then we have some here for thirty-five. B:Thirty-five will be all right. I'll take this one. A:Are you sure one will be enough? B:Yes, that's all I need just now. A:Do you need anything else? B:I'd also like to see the tie in the showcase. A:Which one, sir? B:The green one. A:This one? B:Yes, that one. Is it pure silk? A:Yes,sir,pure silk and hand-made. B:How much it is? A:Twenty yuan,sir. B:I'm afraid it doesn't fit me very well. Have you got any other ones? A:How about this one? It's ten yuan. B:The price is all right, but it's a bit showy, isn't it? A:Oh,I don't think so,sir. I think it becomes you. B:Then I'll take it. A:Thank you, sir. Will you wait a moment please? I'll have it wrapped. 东西很多,随意举一些例子,要学好英语,一定要持之以恒!
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