皖北一只老色
投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。
当发生事故的时候，如果只是一些很快就能得到解决的小问题(比如保险、保证或是其他合同条款)，一封日常投诉信就完全可以了。由于这些小问题一般不会遭到对方的反对，日常投诉信只要清楚、明了、简要就行。下面是写日常投诉信所遵循的法则：
1. 开头就提出要求。
2. 详细解释此要求的原因。
3. 结尾要表示感谢对方的合作。
英文投诉信模板
Dear_______,
I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).
I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
【英语投诉信示范1】
学校受污染
【内容提示】
假如你是市一中的学生，名叫王红。你要向本市一家报刊编辑(editor)写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。
你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
【英语投诉信示范2】
School Polluted
No. 1 Middle School
March 5, 1997
Dear Editor,
Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.
But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.
It's time for us to take steps to protect our surroundings and prevent them from being polluted.
Yours ever,
Wang Hong
【写法指要】
这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。
二的一米
英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。 道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 写作"三步曲"： 表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意： 理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。 范文解析：Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize. Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address. Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua
Elephantwoman
模板①Dear ________(对象),I am truly sorry that ________(道歉的原因).The reason is that ___________(介绍原因).Once again, I am sorry for any inconvenience caused. Hope you can accept my appologies and understand my situation.Yours Sincerely,Li Ming模板②Dear ________,I am excessively sorry to say/tell you that ①_____ (直接表达自己不能实现先前的愿望或约定).②Now, I am writing you this letter of apology to show my deep regret_______ (表达歉意).③Please accept my sincere apology__________(诚恳希望对方能接受道歉). ④I fear you are displeased at _________(表达出自己的心情，并请求对方原谅).⑤I hope you will understand me and excuse me for__________(过渡句). ⑥Let me explain(开始介绍道歉的原因). ⑦The reason for my delay/absence was that _________(阐述自己当时的处境和情况). ⑧I had no way out because _______ (总结自己道歉的原因).⑨Therefore it’s not in my power to___________(希望下次再次实现愿望). ⑩Naturally, I want to suggest ____________. I shall be gladif you will kindly write and tell me when and where you____________(约定下次约会的时间和地点)We may meet again and I hope to see you soon.Sincerely Yours,Li Hua写好道歉信的关键在于措辞要朴实、委婉，语气要诚恳、真挚，解释要详细明了。例如＂I’m excessively sorry＂、＂sincere apology＂、＂deep regret＂等都是致歉之词，这就恰如其分地表达了写信人的真诚歉意。道歉信通常包括三部分内容：1.表示歉意，道歉的原由；2.出现差错的原因，提出弥补措施；3.请求原谅。语言要诚挚，解释的理由要真实。4.补充说明。客套话。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。范文Dear Mr. Brown,Much to my regret,I was unable to keep my engagement to meet you at the park gate. I fear you are displeased at my failing to keep my promise, but I trust you will forgive me. Let me explain. My mother suddenly fell sick early yesterday morning, and I had to send her to hospital.I shall be gladif you will kindly write and tell me when and where we may meet again. I hope to see you soon.YoursSincerely,Li Ming1、道歉信中开头段常用句式和套话I am writing this letter to express my regret…我写这封信是想表达我的遗憾……I am writing to apologize for…我写信是为……道歉。I would like to give you my apology for…我想……向你道歉。I am very sorry to say that…我很抱歉……I must apologize about (not) doing sth…对于做了/没做……，我必须道歉。Please accept my sincere apology for…请接受我对于......的真诚道歉。I am writing to say sorry for…我写信是想对……说抱歉。I am terribly sorry, but…我很抱歉，但是……2、道歉信中结尾段常用句式和套话Once again, I am sorry for any inconvenience caused.我对于所造成的任何不便再次道歉。Please allow me to say sorry again.请允许我再一次说抱歉。Hope you can accept my apologies and understand my situation.希望你们能够接受我的道歉，理解我的处境。I sincerely hope that you will be able to think in my position and accept my apologies.我真诚的希望你能够站在我的位置想一想，并且接受我的道歉。I want to let you know how regretful I am feeling now.我想让你知道我现在感觉多么的遗憾。I am sorry that I can’t… but trust that you will be able to understand.很抱歉我不能……，但我相信，你会理解的。配套练习1假定你是李华，与留学生朋友Bob约好一起去书店，因故不能赴约。请给他写封邮件，内容包括：1.表示歉意；2.说明原因；3.另约时间。注意：1.词数100左右；2.可以适当增加细节，以使行文连贯。【思路分析】题目要求写一封道歉信，李华因不能和Bob一起去书店而向Bob 道歉，文章应使用第一人称和一般现在时进行写作。写作内容包括:表示歉意; 说明原因; 另约时间。注意使用连接词，使作文内容连贯。【参考范文】Dear Bob,I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.Yours,Li Hua【亮点说明】范文包括了所有要点内容，做到了语意连贯。范文使用了宾语从句that I have to attend an important class meeting that afternoon和the change will not cause you too much trouble；目的状语从句so that we’ll have more time to read and select books；条件句If it’s convenient for you；省略句If not等，长短句结合，使内容显得更加丰富。【总结】此作文是常规的书信作文，要求写一封道歉信，是应用文的一种。写作的内容已经给出，表达歉意的同时，还要与对方另约时间。因此，不仅仅是一封道歉信。写作时应注意涵盖所有要点，还要兼顾上下文的连贯性。配套练习2假如你是李华。上周，外教Shelley外出度假之前给你留言，让你为她喜欢的茉莉花浇水。你因故忘记为茉莉花浇水，导致茉莉花干死。你决定给Shelley写一封信，内容包括：1.表示歉意；2.解释原因和补偿措施；3.请求原谅。注意：1.词数100左右，开头和结尾已为你写好，不计入总词数；2.可以适当增加细节，以使行文连贯。参考词汇：茉莉—jasmine【参考范文】Dear Shelley,I’m writing to apologize for not watering your jasmine, which caused its death, while you were away.Now let me explain what happened to me and my family.I was so busy preparing for the coming exam that I had no time for other things. What’s more, my mother had her ankle injured while she was walking, so I had to take good care of her, who stayed at home alone. That was why I failed to water your favorite plant. I would like to buy a new one as a compensation for your loss. Please forgive me.I sincerely hope you can accept my apologies.Yours,Li Hua【思路分析】本篇书面表达要求写一封道歉信。写作时，应用第一人称，感情要真挚，语气应委婉。道歉这一话题与考生的日常生活息息相关，符合高考的命题趋势，充分体现了高考注重对考生语言交际能力的培养。根据试题说明，本文应分三个部分：第一段：开门见山，说明写信目的——向对方道歉。第二段：主要陈述因何事需要向对方道歉，并给出具体的补偿措施。第三段：再次表示歉意，希望得到对方的谅解。写作时注意语言要真挚。【写作素材】1.我写这封信是因……而道歉。I’m writing to apologize for/say sorry for...2.为做了某事我深表歉意I am really sorry for doing...3.某事发生的原因是……The reason why ...was that...4.没有时间做某事have no time for...5.那就是某事发生的原因。That was why...6.我真诚地希望你接受我的歉意。I sincerely hope you can accept my apologies.
Tracy猪猪
英语道歉信万能模板带翻译如下：
Dear， (道歉的原因)。 (介绍原因)。Once again，I am sorry for any inconveience caused。 Hope you can accept my appologies and understand my situation。Yours sincerely，Li Min。
道歉信写作必背模板句型：
1，I would like to give you my apology for。对于什么什么我向你道歉。
2，Please accept my sincere apology for。请接受我关于什么什么的真诚道歉。
3，I am indeed very sorry for what I said/did，but believe I had no intention to insult you。对于我说的话/做过的事，我确实感到很抱歉。但请相信，我并非要故意侮辱你。
4，Let''s not put a little misunderstanding between us。可别让我们之间存在哪怕一点点的误解。
5，Please forgive me for a stupid choice of words。请原谅我的用词不当。
6，I feel badly sorry about it and want you to know what happened。我为此感到非常内疚，所以想让你知道实情。
7，Please accept my apologies for my oversight。请原谅我的疏忽。
8，Please allow me to say sorry again。请允许我再次表示歉意。
9，I sincerely hope you can accept my apologies and understand my situation。我真心希望你能理解我的处境，并接受我的道歉。
10，Once again，I''m sorry for any inconvenience caused。再一次，我为所有的不便表示歉意。
大尾巴狼外婆
dearliming:Are you all right mow?We haven't see for a long time.Suddenly write a letter for you whether very surprised.I now lead quite good, work stability, the day is very quiet.i don't know you how, recent the weather is very hot, I hope you work notice a rest.are you free on next Friday evening?I bought two movie ticket, if you sometimes come right away, I will wait you in the movie theater doorway, you don't come and then make a telephone call to say to me under.Expecting you can.yours wangyin亲爱的李明：你还好吗？我们很久没见了。突然给你写信是不是很意外啊。我现在过不错啊，工作稳定，日子很平静。不知道你怎么样了，最近的天气很热，我希望你工作时注意休息。下个星期五晚上你有空吗？我买了两张电影票，如果你有时间就来，我会在电影院门口等你，你不来就给我打个电话说下。期待你能来。你的王英
