职场英语邮件

确认消息I am writing to confirm…我写信来是想确认…In my previous e-mail on Nov. 20….我先前在11月20日写的邮件As I mentioned earlier about…如我之前所提到的As we discussed on the phone…正如我们上次在电话中讨论的通知消息Please be advised…请知悉We would like to inform you that…我们想要通知您We agree with you on…我们同意您关于…的看法I am fine with the proposal.我对这份提案没意见提醒附件I'm writing to remind you of…我只是来写信提醒您I am enclosing…我附上Please find enclosed…请查阅附件Attached hereto…附件是关于

我们知道，在职场英语中，电子邮件来往用语是一个非常重要的组成部分。小小邮件看似简单，然而表达是否正规、地道、得体，却直接关商务流程的顺畅程度，以及个人的业务专业度。今天，外语在线学习平台北外网课老师就整理了一系列邮件常用语，带你轻松掌握，笑傲职场。Please kindly find the attached …… Attached please kindly find the …… Enclosed is the ……, please kindly find it. Attached you will find……, 附件是……，请参阅。I have received your email (yesterday/last week/this morning……). Your email has been received. 我已经收到您的邮件。 Thanks very much for your early reply. Thank you for your email. 非常感谢您的回信。 I know what you mean. I understand what you mean. 我明白您的意思。I do not quite understand what you meant. I have some problem understanding what you meant. 我不太明白您的意思。Could you please put it in a clearer way? Could you please explain it in detail? Could you please further explain it? What do you mean exactly by saying……？ 您能具体解释一下么？您能在说的清楚一点么？Contact me if you have any problem. If there is any uncertainty, feel free to contact me. Call me if you have any problem. 如有问题，请随时和我联系。Please let me know if anything needs to be improved. Your advice/suggestion will be greatly appreciated. 如有建议，请指出。I will further modify it. I will further check it. 我会进一步修改/检查的。Once confirmed, I will let you know immediately. Once confirmed, I will notice you ASAP.一旦确认，我会立刻/**时间通知您的。 I’m looking forward to your early reply. Your promote reply will be greatly appreciated. Your early reply will be highly appreciated. 希望尽快得到您的回复。I hope everything goes well with you. I wish you all the best. 希望您一切都好/万事如意

每一封email往来，都是你和与收信人之间的交流。1、亲切自然：可以用We 就不要用You每一封email往来，都是你和与收信人之间的交流。很多人以为写商业e-mail就应该用「生意腔」，于是把本来有感情基础的e-mail写得官样。把每次e-mail往来当成是跟对方进行了一次交谈，只不过交谈的介面是e-mail。用我／我们做主词，这样才能让email读起来热情、友善，像朋友交谈那样简单自然，亲切又人性化。官样e-mail：Your mail has been received.亲切e-mail：I have received your mail.官样e-mail：Your complaint is beinglooked into.亲切e-mail：We are looking into your complaint.官样e-mail：You will receive your computer by next week.亲切e-mail：We are happy to haveyour order. We shipped it by July 21.2、一针见血：可以清楚 就不要模糊写email最忌讳文绉绉，要打电话给人就用call，要去拜访人就说visit，不要刻意用自以为正式但其实意思模模糊糊的字。模糊字：contact清楚字：call／write／visit模糊字：soon清楚字：by March 153、言简意赅：可以一个字就不要两个字大部份商业人士跟你一样，每天都要阅读大量e-mail。所以e-mail一定要写得简明扼要。与主题无关或者无助于e-mail目的之内容，请毫不留情的舍弃。冗长句：The paper jam had the effect of a destructive force onthe copy machine.精简句：The paper jam destroyed the copy machine.冗长句：We have enclosed a brochure which shows further details of manufacture.精简句：The enclosed brochure shows further manufacture details.4、语汇朴实：用对方看得懂的关键字每个行业都有自己的行话，写e-mail时要确定别人懂不懂你的行话，也尽量不用华丽词藻。西方人习惯使用朴实的语言。迂回句：We look forward to a bright and glorious future of cooperation.朴实句：We hope to have the opportunity to work with you inthe future.迂回句：The choice of exogenous variables in relation tomulti-collinearity is contingent upon the derivations of certain multiple correlation coefficients.朴实句：Supply determines demand.5、有技巧的表达：永远让人觉得you’re helpful同样一件事说法不同，得到回应就不同，有技巧的说法让人乐于为你效劳。拙劣说法：In order to complete the claim you made, simply…漂亮说法：To complete your transaction,…拙劣说法：We want to get our check.漂亮说法：To keep your account in the preferred customer class,send our check for NT$200,000 today.6、起一个专业的信件标题许很多人没有意识到，e-mail的标题是很重要的一部分，邮件给对方的第一印象就是透过标题来完成。如果标题没有内容，看起来像群组垃圾邮件，命运就是直接进入垃圾桶。不专业标题：How are you?专业标题：Introduction: Our Product Offerings for Bright Ideas Imports不专业标题：Can we work together?专业标题：Proposal: Bright Ideas Imports—ABC‘s Partnership Opportunity商业英文email三大忌讳忌讳1：Laid- back 随意Case 1: “btw, need u 2 signtom. thx.”（顺便说一下，明天需要你签个名。）写email用字太随意会造成以下印象：1、你不够专业或者没有认真对待此次谈话；2、你太忙，没有时间说清楚自己的要求；3、别人不知道你到底想干什么。所有商业活动都需要认真对待，不管身处什么环境，都要花时间来进行恰当的交流。忌讳2：!!! 充满了惊叹号Case 2: “It was a pleasure meeting you yesterday!! Looking forward to our next encounter! Take care!”（昨天见到你很高兴！！期待下次再见！保重！）在商业书信中，有时使用惊叹号是必要的，可以传达出热烈的情感和良好的礼仪。不过，过分使用标点符号就会适得其反了。就像上面提到的这句话一样，滥用惊叹号来表达积极情感反而会让人觉得诡异和不受欢迎。忌讳3：Over-simplified 主旨过度简化Case 3: Subject: Meeting（主题：开会）想一下，一个职场人每天收到几封email。再想一下，有多少封email中会带有“开会”这个关键字。email中的主旨栏是一种过滤机制，让收件人可以有效地区分每封email主旨内容。千万不要在主旨栏中含糊其辞，你有责任把正文内容提纲挈领地展示在email主题栏中。希望能对你有帮助，一定要采纳我的答案哦！