接待英文用语

饭店英语交流用语·欢迎、问候用语2005-4-12 23:10:37 1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。3、How are you?您好吗？Fine, thanks. And you?很好，谢谢。您好吗？4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。（客人离店时）7、Have a good time!祝您过得愉快！8、***hotel, front desk. Can I help you?***饭店，前厅。您找谁？9、Sorry, I've dialed the wrong number.对不起，我拨错号了。10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。11、Sorry, he is not in at the moment.对不起，他现在不在。Would you like to leave a message?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？

在接待客户时我们常常需要用到各种礼貌用语，外贸专业的更需要懂得各种英语接待口语。下面我给大家分享一些接待客户的实用口语，欢迎大家阅读!

1.Excuse me. Are you Susan Davis from Western Electronics?

对不起，你是来自西方电子公司的苏姗。戴卫斯吗?

2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?

对不起，请问你是从国家装置公司来的雷夫。梅耶史先生吗?

4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight? Was it comfortable?

你坐的班机怎么样?还舒服吗?

8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight?

你旅途愉快吗?

10.Not really, I"m afraid. We were delayed taking off,and we encountered a lot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight?

你的航班怎样?

12.Did you get any sleep on the plane?

你在飞机上睡觉了吗?

13.Mr. Wagner, do you have a hotel reservation?

华格纳先生，你预订过旅馆吗?

14.No, I don"t. Will it be a problem?

不，我没有，会有困难吗?

15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

16.I"ve made a reservation at the hotel you used last time.我已预订了你上次住过的旅馆。

17.We"ve booked a Western-style room for you.我们已为你订了一间西式的房间。

18.Let"s go to the station to get a train into town.我们到火车站去乘车进城。

19.Does it take long to get into Taibei from here?

从此地去台北要很久吗?

20.It"s about an hour.大概要一个小时。

21.We"ll get a taxi from the station.我们到火车站乘出租车。

22.There"s a shuttle bus we can use.我们可搭乘机场班车。

23.I"ve brought my car, so I can drive you to your hotel.我开车来的，所以我开车送你到旅馆。

24.You must be hungry. Shall we get something to eat?

你一定饿了，我们吃点东西好吗?

25.That sounds good. Let"s get something at the hotel restaurant. I feel a little tired.那太棒了，我们就到旅馆餐厅吃点东西，我有点累了。

26.Would you like to have some dinner?

你想吃饭吗?

27.What would you like to eat?

你想吃什么呢?

28.Can I take you out to dinner? It"ll be my treat.我带你出去吃饭好吗?这次我请客。

29.If you"re hungry, we can eat dinner now.如果你饿了，我们现在就去吃饭。

30.Have you had breakfast yet?

你吃过早餐了吗?

31.Yes. It was delicious.是的，味道很好。

32Good. Let"s go to the office.好的，我们去办公室吧。

33.How is your room?

你的房间怎样?

34.Did you sleep well last night?

你昨晚睡得好吗?

35.Why don"t we go to the office now?

为何我们现在不去办公室呢?

36.We"ll start with an orientation video. It runs about 15 minutes.我们将从一个电视简报开始，大概放15分钟。

37.The tour will take about an hour and a half. We ought to be back here by 3:00.参观大概要一个半小时，3点钟以前回到这里。

38.Our new product line has been very successful. We"ve expanded the factory twice this year already.我们新的生产线非常成功，我们今年已把工厂扩展了两倍。

39.I"d like to introduce you to our company. Is there anything in particular you"d like to know?

我将向你介绍我们的公司，你有什么特别想知道的吗?

40.We have some reports to show you for background information.我们还有一些 报告 向你介绍背景资料。

41.Is your factory any different from other plastics factories?

你们工厂和其他塑胶工厂有何差别呢?

42.Yes， our production speed is almost twice the industry-wide average.是的，我们的生产速度是其他工厂两倍。

43.I"d like to explain what makes this factory special.我要向你说明本工厂的特性。

44.This is the most fully-automated factory we have.这是我们的全自动化工厂。

45.It"s the most up-to-date in the industry.这是同业中最新型的。

46.We"ve increased our efficiency by 20% through automation.通过自动化我们的效率增加了20%.

47.Could you tell me the cost of production per unit?

请你告诉我每件成品的生产成本好吗?

48.I"m afraid I don"t know. Let me ask the supervisor in this section.恐怕我不知道，让我来询问一下该组的负责人。

49.I"m not really sure about that. Mr. Jiang should know the answer to that.关于那事我不敢确定，蒋先生应该知道答案。

50.Let me direct that question to the manager.让我直接问经理好了。

这里,有酒店英语大全,你可以仔细看看,觉得要用的,都可以记一下,这里也不一定就能回答到一切你想当时说的...以下是参考:(网上搜的)1、 Good to meet you. 很高兴见到你。 2、 Glad to meet you, too. 也很高兴见到你。 3、 Hi, I'm zhao hai. Welcome to my hometown! 嗨，我是赵海，欢迎来到我的家乡。 4、Thank you. I'm David. 谢谢你，我是大卫。 5、How many times have you been to Wulumuqi 你来乌鲁木齐多少次啦？ 6、Actually it's my first time here. 实际上这是我第一次来这里。 7、 I'd like to have you for dinner. 我想邀您一起进餐。 8、 Thanks, it would be my pleasure. 谢谢，这是我的荣幸。 9、 What do you feel like drinking? 你想喝点什么？ 10、Tea is fine with me. 喝茶好了。 11、 Do you like spicy food? 你喜欢吃辛辣的食物吗？ 12、 The spicier the better. 越辣越好。 13、 Would you mind if I order for us? 我来点菜介意吗？ 14、Sure thing, we have the same taste. 当然不，我们口味相同。 15、 How about some barbecue? 来点烤肉好吗？ 16、No. Thank you. I’m stuffed. 不，谢谢，我吃饱了。 17、 It's wonderful to have friends visiting from afar. Cheers! 有朋自远方来不亦乐乎。 干杯！ 18、Cheers! 干杯！ 19、Don't worry about him. It's just thealcohol talking. 别理他。他在说酒话。 20、It doesn't matter, I know he's drunk. 没关系，我知道他醉了。 21、 You use chopsticks so well. Where did you learn? 你用筷子用的真好，在哪儿学的。 22、Just now, from watching you. It's not big deal. 就现在，看着你用学的，不是什么大事。 23、 Sorry to keep you waiting. 很抱歉让你久等。 24、No problem. 没关系。 25、 Sorry, I didn't hear what you said. 对不起，我没听见你说什么。 26、 I said: Do you want me to help you? 我说：你需要我帮你吗？ 27、 Thank you very much. 非常感谢。 28、You're welcome. It's my pleasure. 不用客气，这是我的荣幸。 29、Do you want to join me for a game of tennis? 你想和我玩一场网球吗？ 30、Only if you let me win. 只要你让我赢的话。 31、 What a beautiful place! 这地方真美！ 32、I feel the same way. 我有同感。 33、The winters in Xinjiang are good and cold. 新疆冬天好冷。 34、 You can say that again! 你说得没错！ 35、Have you been to the International Bazaar? 你去过国际大巴扎了吗？ 36、Yes! The buildings are so beautiful!! 去过！建筑物特漂亮！ 37、Have you been to other parts ofXinjiang? 你去过新疆的其它地方吗？ 38、I have been toTulufan. HannasLake and Shihezi. 我去过吐鲁番、哈纳斯湖和石河子。 39、How was your trip to Hannas Lake ? 你去哈纳斯的旅行怎么样？ 40、It was wonderful. prettygood. 非常好。挺好。 41、What's your dream job? 你梦想的工作是什么？ 42、I've always considered owning my own company. 我一直在考虑拥有我自己的公司。 43、Don't you think that more companies should invest in Xinjiang? 你不认为应该有更多的公司来新疆投资吗？ 44、 Indubitably. 毫无疑问。 45、How's your business? 生意怎样？ 46、Business is booming. 生意可火了。 47、 Nice talking to you. 很高兴和你谈话。 48、Same here. 我也一样。 49、 I really should be going. 我真的要走了。 50、OK. Later. 好吧，回见。 51、 Before you go, let's take apicture together. 在你走之前， 一起合张影吧。 52、Sure no problem. 当然没问题。 53、I hope to see you again. 我希望再次见到你。 54、Me too. 我也是。 55、Bon voyage. 一路顺风。

If you don’t know your partners very well ask them some questions to get to know them. 首先得表现出对对方的兴趣。谈话是两个人的事，但刚开始一般都是一个人的事，如果没有一个人主动问，主动表示“我对你感兴趣”，就不能激发别人对你的兴趣。Do you like meeting new people? 对于外国人来说，meeting new people是很平常的事情，所以他们的观点估计跟我们的不太一样，聊这个问题的时候，要稍微的想一下怎么接，也要想一下自己对这个问题的一些看法，谈话嘛，最好是互动进行的，相互分享各自的观点，时而发生辩论还能让对话更加激烈。从而开始更深一步的沟通交流。