商务英语培训对话

Market Research 市场调研 　　对话1：　　A: Your new task is to reach US $20 billion by the end of 2006. That’s a magnificent task. How can you make sure you will accomplish it?　　你们的新目标是到 2006 年底增到 200 亿美元，这是宏伟的任务，你们怎样完成这个任务呢？　　B: Well, in addition to improving the quality of our products, we need to open more international markets.　　除了提高我们的产品质量，我们还需要开拓更多的销售市场。　　A: As far as I know, you have many regular customers.　　据我所知，你们有很多老客户。　　B: Yes, most trading companies have regular customers. But it is quite another story for those manufacturing enterprises that have just started exporting. They can’t find certain distribution channels.　　是的，大多数贸易公司都有老客户，但是对于那些刚刚开始出口的生意的生产企业来讲情况就不同了，他们找不到分销渠道。　　A: Do you have any particular plan to help them to open up new markets?　　你们有没有特别的计划帮助他们打开新的市场？　　B: Yes, we do. In order to help them build up marketing channels, we have decided to strengthen market research and gather more information from various resources, such as national trade statistics, trade journals and directories, international organizations and field investigations.　　有。为帮助他们建立销售渠道，我们决定加强市场调研，从各种资源，比如国家贸易统计资料，贸易杂志和名录，国际组织和实地调查搜集更多的信息。　　A: I agree that a good marketing channel is important and indispensable to the success of exporting, Besides, as a friend of yours, I would suggest that you should be still more flexible in doing business.　　我同意一条好的销售渠道对顺利出口是至关重要和必不可少的。另外。做为你们的朋友，我建议您做生意更活些。　　B: Thank you for your good suggestion! As a matter of fact, we need to make improvement in many areas. 谢谢你的建议！事实上，我们需要许多方面进行改进。　　A: Yes, you said it. 您说对了。　　对话2.　　A: How is market research carried out?　　怎样进行市场研究？　　B: That’s a very wide question. But to put it in a very simple terms, one of the objects of market research is to find out ................................................　　这是一个范围很广的问题。但简单地说，市场调研的目标之一就是找出这种产品是否有市场，在市场上是否能出售这种产品。　　A: Who does this kind of job then? 那么谁做这种工作那？　　B:: Sometimes we carry out our own research, but for major products where development costs are likely to be high, we employ specialists.　　有时候是我们自己搞调研，但对于那些开发费用高的主要产品我们请专家调研。　　A: Do you own salesmen take part? 你们自己的销售人员参加吗？　　B: In the early stages, only the regional managers do. If we decide to have some test marketing, some of the senior salesmen are brought in.　　在开始阶段，只有地区经理参加，如果我们搞试销，一些高级销售元也参加。　　A: It seems to me that the salesmen receive some special training.　　依我看，销售员似乎接受了一些特殊的训练。　　B: Yes, they all have initial training course when they first join the company, and this includes product training.　　是的。他们在进公司时，都进行了培训，其中包括产品知识培训。　　A: What is that? 什么意思？　　B: As a salesmen he or she must fully understand the various applications, design features, special advantages and almost everything of the products we produce.　　作为一名销售人员，他 / 她必须对公司的产品的用途，设计，特点，独特的优点等等都要非常了解。 Trade fairs,下面的对话中是trade show，你自己换成fairs就可以了，一个意思 SCOTT: This facility is great, don't you think?ANDREW: Yes, it is better than last year. They have done a very good job this time.SCOTT: I'm glad our booth is on the first floor. More people can see our display.ANDREW: If someone wants to find us, they can look at this floor plan.It shows where all the companies have their booths.SCOTT: Let me see that. I didn't get one when I came in.ANDREW: Really? They didn't give you one with your ticket?SCOTT: No.ANDREW: That's strange.SCOTT: Where do you go for lunch around here?ANDREW: Are you hungry?SCOTT: Not too bad. But I will be soon.ANDREW: I went across the street. There is a good Chinese restaurant next to the hotel.SCOTT: I can't see Comtex on this floor plan. Don't they have a booth here?ANDREW: They must. Let me look at that.Here it is. Comtex. It's on the second floor, next to the Rolly booth.SCOTT: Oh, that will be uncomfortable for them.ANDREW: For whom? Comtex?SCOTT: Yes. Comtex just stole Darren McDowell from Rolly.And probably Darren will be here.So he will have to spend the whole show standing next to his old Comtex coworkers.ANDREW: I've never met Darren.But you're right. That would probably be uncomfortable.SCOTT: When you reserve a booth, you should check who your neighbors will be.Don't you think?ANDREW: Yes, maybe. If you're Darren McDowell, you should probably check.SCOTT: Yes. Well, I think I'll go get lunch. Will you join me?ANDREW: No, I'll stay here at the booth.I ate earlier. Are you going to the Chinese restaurant?SCOTT: Maybe. I will look around.史考特：这个设备真好，你认为呢？安卓鲁：是的，比去年好。他们这次做得很好。史考特：我很高兴我们的摊位在一楼，有更多人可以看到我们的展示。安卓鲁：如果有人想找我们，他们可以察看这个场地图。它清楚地标示所有公司的摊位所在。史考特：让我看一下，我进来的时候我没有拿到。安卓鲁：是吗？他们没有把它附在你的门票中吗？史考特：没有。安卓鲁：真奇怪。史考特：你在附近那儿吃午餐？安卓鲁：你饿了吗？史考特：还可以，但很快了。安卓鲁：我到对街去。靠近旅馆有一间不错的中国餐厅。史考特：我没有在场地图看到 Comtex。他们应该有摊位吧？安卓鲁：他们一定有。让我看一下那张场地图。在这儿，Comtex。在二楼，Rolly 摊位隔壁。史考特：对他们来说是很不舒服的。安卓鲁：对谁？对 Comtex？史考特：是的。Comtex 才刚从 Rolly 那儿挖走迪凌?麦克当沃。迪凌应该也在会场。他整个展销期间要对着他Comtex的老同事。安卓鲁：我从未见过迪凌。但你是对的，那真的是很不舒服的。史考特：当你要订一个摊位，你需要察看一下谁是你的邻居。你不怎么认为吗？安卓鲁：是的，或许是吧。如果你是迪凌?麦克当沃，你是应该要察看一下。史考特：是的。嗯，我想要吃午餐了。你要跟我一起吗？安卓鲁：不，我会留在摊位。我先前吃过了。你要去中国餐厅吗？史考特：或许是吧。我会到处看看。

我觉得学口语还是要脸皮厚一点才行，要敢于说出口，不要怕说错，还有就是要有信心作为非母语专业的人说英语时也不要要求百分之百正确，要拥有敢于交流的心理素质如果想跟老师多多交流的话那就选择时下流行的电话英语吧，电话授课，更能训练你的听说能力*

商务英语常用口语一、Lost Luggage遗失行李Passenger : Is this all the luggage from this flight?这就是这次航班的所有行李了吗?Airline agent: Yes.是的。Passenger : I can’t find my luggage.我的行李不见了。Airline agent: It looks like your luggage is lost.看来你的行李丢了。Passenger : I need my suitcase. I have a business meeting today and mysuit is in it.我需要找回我的行李箱，我今天有个商务会谈，我的西装在里面。Airline agent: I’m very sorry. If we locate it, we will sent it to youright away.非常抱歉。如果我们找到你的行李箱的话会马上寄给你的。口语总结：这一个对话纯粹就为了对话而对话没有实质性内容跟意义，大家就了解一下东西丢了该怎么跟工作人员说就行了。就这里面有个词很好，可以注意一下locate：找出、找到，很传神的一个词，比find高级好多。商务英语常用口语二、Talking to Hotel Staff“责备”酒店职员Hotel customer: I’m not happy with my room.我对我的这个房间不满意。Hotel clerk: May I ask what is wrong?怎么了嘛?Hotel customer: I asked for a room with a view. This room has no view.我要的是观景房，而你给我的这间不是观景房。Hotel clerk: I’m sorry, but we do not have any more rooms availabletonight.抱歉，但是我们今晚所有的房间都住满了。Hotel customer: When I made the reservation, I paid for a room with aview.我在预定的时候，付的是观景房的钱。Hotel clerk: I understand. I’m very sorry, but all of the rooms areoccupied.我明白。很抱歉，但所有的房间真的已经被预定完了。Hotel customer: This is unacceptable.我不能接受这个解释。Hotel clerk: We will discount your room rate.我们给你打个折吧。Hotel customer: Our company does a lot of business with this hotel. Iwill be telling my boss about this.我们公司与你们酒店有很多业务往来，我会跟我老板反映这事的。Hotel clerk: Maybe we offer you a free stay next time? It will be a room with a view. I will guarantee it.要不下次给你免费入住可以吗?我保证下次一定给你观景房① talk to sb.：与……谈话，找……谈话，对……说话;口语中多表示“责备”“训斥”“申诉”“批评”之意;也可以说talk up to，表示“对(女子)献殷勤”“(女子)接受……的殷勤”② ask for：请求，要求，询问，口语中表示“自己招惹(不愉快的事)”，如我们经常听到的“you ask for it——你自找的”③ pay for：付款，赔偿，受到惩罚，付出……的代价，得到……的报应④ clerk：职员，这个词的英式读法[klɑːk]要注意和clock/klɑk/区分，clerk的英式读法是长音，或者如果区分不开就读美式读法/klɝk/⑤ reservation [,rɛzɚ’veʃən]: 预定⑥ occupy：占据，占用，加ed变成形容词occupied表示“已占用的;使用中的;无空闲的”⑦ unacceptable [,ʌnək’sɛptəbl]：acceptable的否定词，表示“不可接受的”“不受欢迎的”，如you are unacceptable here(这里不欢迎你)。⑧ discount [dɪs’kaʊnt]：打折，折扣，减价，去买东西跟老外讲价就用这个词，can you give me a discount? do you give anydiscount? What is your best discount?等⑨ room rate：房价，房费，房租价格;酒店用语中也可以说hotel rate⑩ guarantee, ensure和assureGuarantee倾向于保证 担保之意，需要说话人负责任;Ensure是确保之意，确保事情能够怎样，保证得到……;侧重使人相信某个行为或力量产生的结果;Insure：意为“为防不测向保险公司付钱投保”，所以它的名词insurance是“保险”的意思Assure：用来表示向某人保证某事将要发生，既可以用来确证某事，也可以表示使某人确信商务英语常用口语表达小编就说到这里了，祝愿各位都能认真学习英语口语。更多关于英语学习的基础入门知识、能力提升技巧、实用英语方面的相关内容，小编会持续更新。希望大家可以多学习一些英语表达的句子。

想要学好口语，其实语境很重要，如果没有英语这方面的语境，就只有自己去创造，自己去练习一、先记商务英语方面的单词，这是第一步二、之后多记一些常用的口语，多练三、去参加英语角，或者到一些外国人比较集中的地方，跟他们交流交流只有不断地说，不断的努力，才能提高英语口语。

如果比较忙，一个星期去不了几天的话，那么提高不会很快。另外我觉得你的性格很重要。如果是很活泼开朗不怕生的人，提高的会很快，特别是口语。因为不管对谁，都能聊上几句，主动去聊，自然而来口语提高了。如果是内向怕生的人，那么我觉得口语提高的不会很快，因为你不去说，怕说错，口语怎么提高的了？就比如英语角，你不去说，光听别人在那侃，提高会快吗？所以我觉得关键还是要看个人。 希望可以帮助到您，同时也希望你找到一个适合您的口语班*