商务英语邮件格式培训

看一下这个例子吧，这是美国公司给我发的邮件，其实他们说的都挺好的，但可能是看书本上的东西看多了，其实实际应用中和书本上看到的是不一样的。信件内容：Good day:We are pleased to present our report and recommendations regarding the labeling material that you submitted for our review. We have attached the following documents to this email:1. A .pdf file containing your label with our recommended changes incorporated into your labels.2. A copy of our Label Analysis setting forth the results of our review and our recommended changes for each label.Once you have reviewed our analysis, please provide the additional information requested in the report directly to me at and we will be able to further assist you with this matter. You may also wish to submit a revised label at that time.Regards,Travis PittmanRegulatory SpecialistRegistrar Corp144 Research DriveHampton, Virginia, USA 23666Tel: +1-757-224-0177Fax: +1-757-224-0179Email: Site: immediate assistance, please click the link below: Corp assists businesses with FDA compliance. Registrar Corp is not affiliated with the US Food and Drug Administration.仅供参考！！！

相信大家在写英文邮件的时候会在文本格式方面有所苦恼，而好的邮件格式可以说是会面前或一种给人第一印象的最初评判标准，所以了解好邮件的正确或规范的格式是非常有必要的。以下是我为大家带来英语邮件写作格式及 范文 ，以供大家参阅! 目录 英文邮件写作格式 英文邮件写作常用语 英文邮件写作范文示例 英文邮件写作格式 一、主题 主题(Subject)框的内容应简明地概括信的内容，短的可以是一个单词，如greetings;长的可以是一个名词性 短语 ，也可以是完整句，但长度一般不超过35个字母。 YES：Supplier training NO：professional trainees from sister company should abide by rule of local company(太长) 主题框的内容切忌含糊不清。 NO：像News about the meeting 这样的表达， YES：应改为Tomorrow's meeting canceled。 一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。 YES：New E-mail Address Notification;Detailed calculation NO：detailed calculation 视信的内容是否重要，还可以开头加上URGENT或者FYI(For Your Information，供参考)，如：URGENT：Submit your report today! 二、称呼 1、E-mail一般使用非正式的文体，因此正文(Body)前的称呼(Salutation)通常无须使用诸如Dear Mr. John之类的表达。在同辈的亲朋好友或同事间可以直呼其名，但对长辈或上级最好使用头衔加上姓。YES：Tommy，或者Mr. Smith。 2、称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如： Jimmy, I received your memo and will discuss it with Eric on Wednesday. Best, David 3、人家的名字千万不要错,老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, Dr. Howard E. Hyatt 4、多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦. YES: Messrs. Smith, Wyatt, and Fury 。女人呢? YES：用Mesdames, Mmes., or Mses. 同样不要跟名字. 例子: Mses. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ;Mr. Harold Wright and Dr. Margaret Wright ;Mr. and Mrs. Harvey Adams-Quinn 。 5、有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔,有时大头不知道对方头衔,干脆用Ms.算了. Ms. Sarah Gray 6、职衔短可以一行过,长就下一行吧.例如: Ken Green, President /Ken Green /Vice President of International Operations NO：Ken Green /Vice President of Unicom China YES： Ken Green /Vice President, Unicom China 7、老外的名字有时有Jr. 或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人: YES：Michael J. Smith, Jr. /Michael J. Smith Sr. 8、用人家的名字总好过人家的头衔称呼. 如果没有名字,或者是很正规信的信件,可以考虑这些： Dear Committee Member: Dear Meeting Planner: Dear Colleagues: To All Sales Reps: To Whom It May Concern: Dear Sir or Madam: Dear Madam or Sir: Dear Purchasing Agent: 如果是全公司： YES： Gentlemen or Ladies: Ladies or Gentlemen: 9、有时见到人家用冒号就说人家错,其实也未必啊,看: YES：Dear Mr. Jones: (非常正规) Dear Joan: Dear Jim, Jim, (非正规) 三、结尾部分 A、书信的结尾致意要留意,弄清大家的关系才选择用词,例子: 1、 Very Formal非常正规的(例如给政府官员的) Respectfully yours, Yours respectfully, 2、 Formal正规的(例如客户公司之间啦) Very truly yours, Yours very truly, Yours truly, 3、 Less Formal不太正规的(例如客户) Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially, 4、Informal非正规的(例如朋友,同事之类) Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you ne_t week! 有时在we, I, and you之间选择是很烦的事-- 如果是公司代表联络生意之类,可以用: We will reimburse you for these legal e_penses. Sinopec will reimburse you for these legal e_penses. 如果单纯说你自己,可以用: I found the brochure very informative. 有时可以一起用啦...: We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting. 那么I和you呢?好烦好烦.一般来说,收信人的利益比较重要,名义上都要这样想.给人尊重的语气就一般不会错了. 多用you有时会有隔阂的感觉. You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样) I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了) Your book was well written and comprehensive. (不用你来判断我呀~~) I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals. (客气一点,人家受落) 总之,语气和宾词的运用得当能决定你的礼貌程度. B、信尾客套话(Complimentary close)通常也很简明。常常只须一个词，如：'Thanks'，'Best'，'Cheers'，不需要用一般信函中的'Sincerely yours'或'Best regards'。 C、签名：不要把Mr., Ms., Mrs., Dr.之类一起签,人家会笑你的... 签名也看信件的语气.给朋友或公司客户,签Bill也可以,给陌生人就最好用Gates或者Bill Gates啦. <<< 英文邮件写作常用语 附件是……，请参阅。 Please kindly find the attached …… Attached please kindly find the …… Enclosed is the ……, please kindly find it. Attached you will find……, 我已经收到您的邮件。 I have received your email (yesterday/last week/this morning……). Your email has been received. 非常感谢您的回信。 Thanks very much for your early reply. Thank you for your email. 我明白您的意思。 I know what you mean. I understand what you mean. Got it. (_ 非常口语化，适合于关系很熟悉的同事朋友之间。) 我不太明白您的意思。 I do not quite understand what you meant. I have some problem understanding what you meant. 您能具体解释一下么?您能在说的清楚一点么? Could you please put it in a clearer way? Could you please e_plain it in detail? Could you please further e_plain it? What do you mean e_actly by saying……? 如有问题，请随时和我联系。 Contact me if you have any problem. If there is any uncertainty, feel free to contact me. Call me if you have any problem. 如有建议，请指出。 Please let me know if anything needs to be improved. Your advice/suggestion will be greatly appreciated. 我会进一步修改/检查的。 I will further modify it. I will further check it. 一旦确认，我会立刻/第一时间通知您的。 Once confirmed, I will let you know immediately. Once confirmed, I will notice you ASAP. (_ ASAP=as soon as possible 尽快) 希望尽快得到您的回复。 I’m looking forward to your early reply. Your promote reply will be greatly appreciated. Your early reply will be highly appreciated. 谢谢。 Thanks a lot. Thank you very much. Many thanks. (_ 用于关系熟悉的同事朋友间。) 希望您一切都好/万事如意。 I hope everything goes well with you. I wish you all the best. <<< 英文邮件写作范文示例 英文邮件范文1 My family Hello, I’m ___. I have a very happy family. My mother is a worker. How old is she? Guess! She’s thirty-five, she like zebras. On Saturdays and Sundays, she likes swimming. She doesn’t work on Saturdays and Sundays. My grandfather and grandmother likes running on Saturdays and walking on Sundays. They like ducks, but I don’t. I like horses very much. In the evening, we watch TV. Some times I listen to music. But my mother, grandfather and grandmother doesn’t, they like reading. I love my happy family very much. Do you like my family? yours ___ 英文电子邮件范文2 Dear Adrienne, Welcome to our Team! It is a pleasure to welcome you to the staff of KC Electronics. We are e_cited to have you join our team, and we hope that you will enjoy working with our company. On the first Monday of each month we hold a special staff lunch to welcome any new employees. Please be sure to come ne_t week to meet all of our senior staff and any other new staff members who have joined us this month. Alice Peters will e-mail you with further details. If you have any questions during your training period, please do not hesitate to contact me. You can reach me at my email address or on my office line at 340-2222. Warm regards, Jackie Jackie Morris, Sales Manager Tel: 340-2222 英文电子邮件范文3 Dear Mr./Ms, Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest. Yours faithfully, 尊敬的先生/小姐 我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点 拜访 您。 请告知这个时间对您是否方便。如不方便，请建议具体时间。 您诚挚的 英文请假邮件范文4 Dear Mr. / Mrs., Because I will have to return to to my university for my dissertation reply and some other things related to my graduation, I want to ask you for a leave on May 20,21 24 to 27. Sicerely hope you can give me the permission as soon as possible. Best wishes. Sincerely Yours, _iao Wang <<< 英语邮件的格式及范文相关 文章 ： ★ 商务英语电子邮件写作格式及范文 ★ 英语邮件的格式及范文 ★ 发英文邮件的格式范文3篇 ★ 英语电子邮件格式范文 ★ 英语邮件范文大全 ★ 英文电子邮件格式范文 ★ 英语书信格式范文大全及参考范文 ★ 外贸英语邮件格式范文 ★ 英语电子邮件范文 var _hmt = _hmt || []; (function() { var hm = document.createElement("script"); hm.src = "https://hm.baidu.com/hm.js?1fc3c5445c1ba79cfc8b2d8178c3c5dd"; var s = document.getElementsByTagName("script")[0]; s.parentNode.insertBefore(hm, s); })();

商务电子邮件格式是什么 　　商务往来中的电子邮件代表着公司的形象，显示着公司的水平和实力，直接影响到客户对公司的评估。所以，商务电子邮件的写作在业务往来中占据着举足轻重的地位。据调查，约有88%的互联网用户使用电子邮件，而在商务领域中约有90%的员工通过电子邮件的形式来联系公务。那么商务英语电子邮件怎么写比较好呢?下面跟我一起来学习一下吧! 　　一、商务英语电子邮件的格式 　　常见的商务英语电子邮件包括以下五部分： 　　①写信人Email地址、收信人Email地址、抄送收信人Email地址、密送收信人Email地址。②标题。③称呼、开头、正文、结尾句。④礼貌结束语。⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。 　　其中邮件主题应体现邮件主旨，要引人注目、意思明确，最好为名词或动名词短语;称呼礼貌得体，符合商务英语写作习惯，如不知对方姓名只知头衔，可用 Dear+Title作为称呼，如只知对方姓名不知性别，可用Dear+全名，如邮件为一封通函，则用DearAll作为邮件称呼;正文应结构清楚，便于阅读，如正文内容较长，可使用小标题、小段落，或利用星号、下划线及段落间空行等方式使邮件眉目清楚、一目了然。 　　二、商务英语电子邮件写作应遵循的五C原则 　　商务英语电子邮件的正文写作应该遵循五C原则，即Correctness、Conciseness、Complete、Clarity和Courtesy原则。 　　准确原则 　　由于商务英语电子邮件涉及的是商务活动双方的权利、义务关系，其准确性对商务治理与沟通至关重要。具体而言，不仅电子邮件的英语语法、标点符号和拼写要做到准确无误，电子邮件内容还要叙述准确，以免引起误会纠纷。 　　简洁原则 　　简洁原则是商务英语写作最重要的原则，指在不影响完整性和礼貌性的前提下，尽量使用简单句子和简短词语。一封拖沓冗长、措词复杂的电子邮件既浪费写的时间，也会给阅读者带来不必要的麻烦，故商务英语电子邮件应以简明扼要为第一要务。 　　在具体写作中，商务英语电子邮件呈现出的句法特征是句子结构简单明了，有大量省略句和不完整句。其词汇特征是用语简洁，语言简明扼要。 　　另外，为了节约时间和空间，电子邮件中可使用缩略语，如U表示you，Pls表示please，Info表示information，Qty表示quantity，P“C表示piece，L“C表示Letter of Credit，FOB表示Free on Board。 　　例1 It is very difficult to sell man hole covers in France.This product must have the quality certificate issued in France. 　　例2 Price：FOB Shanghai USD 96“PC. 　　例3 Hope you can accept it. 　　例1中的两个单句具有明显的因果关系，但写并不使用表达因果关系的连接词如since、because，这种舍长句、复合句，选短句、简单句，喜并列、弃从属的句法特征在商务英语电子邮件写作中十分常见。例2中缩略语的使用，例3中不完整句的选择，反映了与普通商务信函相比，商务电子邮件更倾向于非正式文体，更为口语化。 　　完整原则 　　商务电子邮件内容应力求具体、明确、完整，提供读者所需要的信息，尤其像询盘、询问贸易条件等需要回函的电子邮件，更需要清楚完整，因为只有包含具体信息的邮件，才能达到良好的沟通效果。邮件是否完整，可以用5W1H来检验，即who，when，where，what，why和how。 　　清楚原则 　　商务英语电子邮件的写作要做到层次清楚，用词准确。具体表现在： 　　例1 We will deliver your goods soon. 　　例2 中significant一词意为明显的、不小的，语义模糊，故可以用具体数字替换。例2中soon表示不久、很快，语义不明确，没有指出具体的`供货时间，可改为具体的年月日。 　　礼貌原则 　　商务英语电子邮件应遵循措词婉转、礼貌的原则。鉴于电子邮件直接影响到整个交易的成败，买卖双方应十分注重措辞方式，要婉转、礼貌，使对方轻易接受。在写作电子邮件时，可以通过使用虚拟语气、委婉语气等方法迂回地表达观点，提出要求。 　　例1 If it is not for the larger orders we receive from a numbero four regular customers，we could not have quoted for supplies even at that price. 　　例2 I would appreciate it if you could give me your best quotations for 65，000 pieces. 　　例1中虚拟语气和例2中委婉语气的使用，缓和了商务谈判的语气，既明确了自己的立场，又使对方的面子免于受损，语气自然诚恳，礼貌得体，很轻易为对方接受。 　　随着国际商务活动的不断扩展，商务英语电子邮件的重要性也日益明显。同时，电子商务的普及，往往会让写忽视商务英语电子邮件应有的规范和格式，难免会出现这样或那样的问题。然而准确规范的英文邮件，不仅能反应写信人的英语及业务水平，还可以体现写信人为人处事的态度和风格，有助于建立良好的商务关系，最终对达成贸易起到重要的作用。因此，有必要熟悉商务英文电子邮件应有的规范和格式，遵循邮件的写作原则。 ;