我心起飞扬
用英文来打电话,需要一些什么样的技巧呢?下面是我给大家整理的打电话英文对话,供大家参阅!
A Hello!This is XXX speaking.May I speak to XXX?
B This is XXX speaking.
A XXX,I will go to Beihai park tomorrow.Would you like to go with me?
B I’love to.When shall we meet?
A At 9:00 a.m.
B I konw.See you tomorrow.
A See you!
(O=Operator, C=Chinese)
O: Is this the Silver Star Trading Company?
C: Yes, it is.
O: This is the overseas telephone operator in the United States. We hxdye a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.
C: From whom, did you say?
O: From a Mr. Robert of ABC Company in New York.
C: Thank you. Just hold the line, please.
Several seconds later...
C: Hello. I'm sorry but Mr. John Wang is in a conference right now.
O: Oh, is that right? When will he be free?
C: Well, he'll be free around four o'clock.
O: I see. Just a minute, please.
Several seconds later...
O: Hello. How about Mr. Peter Chen, then?
C: Yes, he's here. One moment, please.
Pause
Peter Chen: Hello. This is Peter Chen speaking.
O: Oh, Mr. Chen? Will you hold the line, Please?
Pause
O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.
Peter Chen: Thank you.
Introductions
以自我介绍开始电话交谈:“Hello,this is Peter Jones. 如果你在接电话的时候对方没有表明他是谁,你可以说:“May I ask who's calling,please?”
Asking for someone / Making a request
如果你打电话给特定的某个人的话,那么你得用礼貌的问句来表达意图,例如“May I speak to Rachel Smith, please?”当你只知道分机号码却不知道人名的时候你可以说:“Could I have extension number 635?”但如果打电话是有特定的目的,那最好是这么说:“I'm calling to make a reservation.”
Holding and transferring
“Please hold”是电话语言中表示“等一下”。当你需要transferred(转接)到另一部分机,你常会听到:“Connecting your call…”或者“Please hold,I'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话,你可能会听到简短的一句话,“Hello,please hold!”在接线员将你转到另一条线之前。
Leaving a message
当你打电话的对象不在或不能接听电话时,准备好留言。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话,他们会问:“Would you like to leave a message?”或者你可以说,“May I leave a message?如果想要对方回电话的话,千万别忘了留你的电话号码。这被称作call back number.
Asking the speaker to slow down
如果你不确定你能听懂所有的英语对话,一定要坦诚。直接告诉对方:“My English isn't very strong,could you please speak slowly?”大部分的人会赞许你的诚实并很高兴这么做。
Write it down
如果你觉得用英语打电话还有点紧张的话,把要讲的事先写下来将很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的思绪并且如果在通话过程中有任何疑问的话也能作为借鉴。
Remember your manners
在通话中使用文明礼貌的语言是非常的重要。在请求别人时请使用类似的短语,“Could you”,和“Please” ,并且总是记得以“Thank you”和“Goodbye”结束通话!
爱情左面右面
有如下:
1、A:喂,亨利在吗?
B:我就是,您哪位?
A:Hello.Is Henry in?/Hello.Is Henry there please?
B:This is Henry.Who's speaking?/Who's that speaking?/Who's calling?
2、打电话的人要找的人不在
A:打电话来的人
B:你 (接电话的人)
A:May I speak to Mr. Gates? 请问 Gates 先生在吗?
B:He's not here right now. 他现在不在这里。
3、打电话的人问他要找的人在哪里
A:打电话来的人
B:你 (接电话的人)
A:Do you have any idea where he is? 你知道他在哪里吗?
B:Sorry. I don't know. 抱歉, 我不知道。
B:He's at work right now. Do you want his phone number?
他现在在上班。你要不要他的电话号码?
4、A:喂,请大卫听电话
B:请别挂断。
A:Hello, I'd like to speak to David./
Hello, I'd like to talk to David./
Hello,get me David on the phone please./
Hello,David please./
Hello, would you ask David to step to the phone?
B: Don't hang up please.
5、 A:喂,是汤姆吗?
B:对不起,他不在。
A:Hello.Is that Tom?/Is that you,Tom?
B:Sorry ,but he is out(not here at the moment).
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