空乘面试英语问题

您好，航空公司在乘务员面试中肯定会有关于英语口语和笔试的面试。面试者至少要有基础的口语交流能力和笔试能力。比如会进行英文自我介绍，朗读读广播词，考官英文问答，国航在面试阶段还会有英文辩论哦~！

想必你一定是在准备空中乘务员的英文面试吧. 以下为空乘英语面试题目的一些汇总（仅供参考） 应聘空姐,无论是到中国的国际航空公司还是国外的航空公司应聘，公司都要求空中小姐不仅有高挑的身材和甜美的长相，而且要具备优雅的气质，会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程，初复试的难易度也不同，要多方面收集资料，知己知彼，再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力，这样面试才能得高分。BASIC EXPRESSIONS 基本句型表达1） What made you decide on this type of occupation？什么原因使你决定投身这个行业呢？2） I like travelling very much and I enjoy working with people.我非常喜欢旅游，喜欢和人打交道。3） The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.主要的职责就是让乘客在飞行中能放松、快乐。4） One of my best qualities is my friendliness and open-minded attitude.我的优点之一就是待人非常友好、开朗。5） I’m very tolerant of people and have been told that this is one of my strengths.我待人宽容，别人都说这是我的优点。6） What do you think is the chief charcteristic for a stewardess？你认为对空姐来说，主要应该具备的品质是什么？7） I would give him or her basic first aid and ask my partner to call for assistance at the same time.我会为他/她做基本的急救护理，同时让同伴寻求援助. CONVERSATIONS 会话（A=Applicant I=Interviewer）Dialogue 1I： What made you decide on this type of occupation？A： Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.I： Can you make yourself understood in English without too much difficulty？A： Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.I： Do you know what the responsibilities are for a stewardess？A： The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.I： Are you in good health？A： I just had a complete physical examination and I am in top condition.I： Have you had any nursing experience？A： Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.I： How tall are you？ What about your eyesight？A： My height is one meter and sixty-eight centimeters. I've never had any vision problems.I： What would you say are your strengths and weaknesses？A： One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard to tell others when I don't like what they are doing.I： If a passenger can't understand what you say, what should you do？A： I'll try to speak in another language or I'll try my best to use gestures and draw pictures.I： 什么原因使你决定投身这个行业呢？A： 哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢旅游，喜欢和人打交道。I： 别人容易明白你说的英语吗？A： 可以，我想我的英语很流利，上个月我拿到了中级英语培训证书。I： 你认为对空姐来说，主要的职责是什么？A： 主要职责就是让乘客在飞行途中能放松、快乐，而且好的服务也是很重要。I： 你现在身体很好吧？A： 我刚做了一次全面的体检，身体状况很好。I： 你有护理经验吗？A： 有，我有两年的护理经验，现在我就在一家医院当护士。I： 你多高？你的视力如何？A： 我身高168cm，视力没问题。I： 你认为你的优点和缺点是什么？A： 我优点之一就是待人非常友好、开朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他们的所作所为。I： 如果有乘客听不懂你说的话，你该怎么办？A： 我会试着说另一种语言或者打手势、画图。 Dialogue 2I： Tell me about yourself and your past experience.A： For the past 3 years, I have been working in China East Airlines Corporation Limited. I'm very tolerant of people and have been told that this is one of my strengths. I feel I have a lot to offer as a team member.I： Why are you interested in this occupation？A： It's always been my dream to be a stewardess. And I like travelling to different places.I： What do you think is the chief charcteristic for a stewardess？A： Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.I： Do you get angry easily？A： No, I know how to control my temper.I： If a passenger had a accident, what would you do？A： I would give him or her basic first aid and ask my partner to call for assistance at the same time.I： If you are hired, when can you start work？A： I can begin to work right away because I am out of work now.I： What are your salary expectations？A： I really need more information about the job before we start to discuss salary. I'd like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.I： 说说你自己和你过去的经历。A： 过去三年我一直在中国东方航空有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队一员，我能作出很多贡献。I： 你为什么对这个职业感兴趣？A： 成为一名空姐一直是我的梦想，而且我喜欢到各地旅游。I： 对空姐来说，你认为主要应该具备的品质是什么？A： 空姐应该待人友好、有礼貌、有耐心，对顾客和蔼、彬彬有礼。I： 你容易生气吗？A： 不，我知道怎样控制自己的脾气。I： 如果有乘客发生意外，你会怎么办？A： 我会为他/她做基本的急救，同时让同伴寻求救助。I： 如果你被录用，什么时候你能开始工作？A： 因为我目前没有工作，所以随时都可以。I： 你希望拿多少薪水？A： 在讨论薪水前，我需要更多了解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位的预算薪酬是多少，贵公司的佣金制度是如何运作的。imagine 想象 secondary 中级的flight attendant 空姐 eyesight 视力vision 视力 gesture 手势tolerant 宽容的 basic first aid 基本的急救护理temper 脾气 assistance 援助，协助作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做过空中小姐，但如果做过护士，有护理经验（nursing experience），你尽可以把它当作自己的优势表现出来。1） What made you decide on this type of occupation？positionvocationjob什么原因使你决定从事这类工作？2）Do you know what are the responsibilities of the stewardess？tasksassignmentsobligations你知道作为空中小姐的职责是什么吗？3）What do you think are the chief characteristics of a stewardess？qualitiestraits你认为空姐的主要品质 是什么？4）I can begin to work right away because I am out of work now.unemployedlaid offbetween jobs我可以即刻开始上班，因为我现在没有工作。 空乘常见面试英语1. morning, madam（sir）. welcome board!早上好，女士（先生）。欢迎登机！2. may i introduce myself, i''m ___, the chief purser of this flight.请允许自我介绍。我叫___，本次航班的乘主任务长。3. morning, sir. welcome aboard. business class or economy?早上好，先生。欢迎登机。坐公务还是经济舱？4. follow me, please. your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。5. an aisle seat on the left side ------ here you are, sir.是左边靠走廊座位------这是您的座位。6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7. excuse me for a second, i’ll check.请稍等一下，我查查看。8. the plane is about to take off. please don''t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。9. you know the weather in hongkong is not so good. it has been delayed.你知道香港的天气不太好，飞机延误了。10. air china flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班，上午7：30起飞。11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.ca926航班17：40离开东京直飞回北京。12. you’re flying economy class. is that right?您是坐经济舱，对吗？

Can you work under pressure? 你可以在压力下工作吗What is your greatest strength? 你最大的优点是什么What is your greatest weakness? 你最大的弱点是什么What have you done to correct your weaknesses? 你做过什么可以纠正自己弱点的事情Have you ever failed? 你曾经失败过吗What is your biggest failure? 你最大的失败是什么How do you handle failure?你是怎样处理失败的How do you handle change?你怎样处理变化的 这句话是直译，你可以延伸一下When you are in charge, how do you motivate people? 当你在管理的时候，你是怎样调动人们积极性的Describe a time when you resolved a conflict? 描述一次你解决冲突的经历How do you handle conflict? 你是怎样处理冲突的Previous Employment 下面关于你先前被雇佣的内容What is the hardest thing you ever did in your current job? 在你当前的工作中你做过最难的事情是什么Why have you held so many jobs? 你为什么要身兼数职Do you consider yourself a loyal employee? 你认为你是一个忠心的员工吗What did you like about your last job? 你喜欢你上一份工作的什么What did you dislike about your last job? 你不喜欢你上一个工作的什么 What was your favorite job? 你最喜欢的工作是什么What was your least favorite job? 你最不喜欢的工作是什么What have you learned from previous jobs? 你从你原来的工作中学到了什么How long will you stay with our airline? 你将会在我们的航空公司呆多久What would your coworkers say about you? 你的同事是怎么评价你的What would your previous supervisors say about you? 你的原来的管理者是怎么评价你的What were the people like at your last company? 你上一个公司的人怎么样（老板和员工之类的吧）What did you dislike about your last employer? 你不喜欢你上一任老板的哪个地方If you could change one thing about your last employer, what would it be? 如果你可以改变你上一任老板一件事情，那将会是什么Were you satisfied with your performance at your last job? 你对你在上一份工作的表现满意吗Was your previous employer satisfied with your performance? 你的上一任老板对你的表现满意吗Have you ever been fired? 你曾经被解雇过吗If so, why were you fired? 如果你曾经被解雇过，为什么呢Have you ever been asked to resign from another job? 你曾经被人要求辞掉另一份工作吗What will your references say? 你的介绍信将会说些什么Can we check your references?我们可以核实一下你的介绍信吗How many sick days did you take last year? 你去年生病了多少天Is this typical? 这是典型的病吗Personality and Motivation 性格和积极性Do you consider yourself a success? 你自认为是个成功人士吗Were you ever under a great deal of pressure?你曾经承受过很大的压力吗What kinds of decisions are most difficult for you? 对你来说做什么样的决定最难Why has it taken you so long to find a job? 为什么你找工作要花这么长的时间Why do you want to be a flight attendant? 你为什么想要成为一个空乘What part of being a flight attendant interests you most? 当空乘的哪个方面最吸引你What kind of contributions will you make to our airline? 你将会对我们的航空公司做什么贡献Where else are you interviewing? 你还参加了参加了哪些地方的面试Have you applied to other airlines? 你申请了其他航空公司吗When are you available to start? 你什么时候可以开始工作What are your outstanding qualities? 你有什么突出的才能What interests you most about being a flight attendant? 当空乘的哪个地方最吸引你What can you do for us that others can't? 你可以为我们做什么别人不能做的事情Describe a difficult problem you've dealt with. 描述一个你曾解决的难题How important is appearance? 外貌有多重要What do you think will be the biggest challenge of being a flight attendant? 你认为当空乘最大的挑战将会是什么What is the best part of being a flight attendant? 当空乘最好的方面是什么Do you have any natural talent or skill, something that comes easy to you? 你有没有什么天赋，让一些事情对你来说很简单What do you like to do in your spare time? 你在你的空闲时间喜欢做什么How would you handle an abrasive Captain or coworker? 你怎样处理一个喜欢刁难人的领导或同事Have you ever been described as stubborn or hardheaded? By whom?你曾被人描述成一个固执或严格的领导吗，被谁Do you ever freeze in social situations? 你曾经在社交场合尴尬过吗Have you ever worked with someone who talked too much? 你曾和话多的人一起工作过吗How did you handle it? 你是怎样处理的Are you skilled at sizing people up? 你擅长观察人吗Have you ever been part of a problem?你曾经是麻烦的一部分吗（你曾经是问题少年，工作人员吗。意译）Have you ever had to support the directives of higher management, even when you disagreed with it? 你曾经支持过一个高层管理人员，虽说你不同意他的观点吗Have you ever lied? 你曾经说过谎吗Have you ever broken a law? 你曾经犯过法吗Have you ever stolen something? 你曾偷过东西吗Have you ever found a work policy or rule to be distasteful? How did you handle it? 你曾经发现什么政策或规则让你不高兴吗？你是怎样处理的Have you ever been tempted to break a work rule or policy? What did you do? 你曾经冒过打破工作规则或政策的风险吗？你是怎样做的Why do you want to work for our airline? 你为什么想在航空公司工作What kind of experience do you have? 你有什么样的工作经历Are you willing to be based wherever the company sends you? 你乐意被公司派到别的地方吗What would you like to be doing ten years from now? 你愿意从现在开始在我们公司工作十年吗Why should we hire you? 我们为什么要雇佣你What are your qualifications? 你有什么资格证书What is your biggest accomplishment?你最大的成就是什么What are your career goals? 你的职业目标是什么How does a flight attendant job fit into your career goals? 当空乘是怎样适合你的职业目标的What personal characteristic best describes you. 什么性格最能描述你Do you prefer to work alone or with others? 你更喜欢一个人工作还是和别人一起工作Do you consider yourself a team player? 你认为你是一个有团队精神的人吗Describe your team style. 描述你的团队风格Are you self motivated? 你是一个有上进心的人吗What motivates you? 是什么可以激发你的积极性Describe your relationship with peers. 描述一下你和同龄人的关系What kind of people do you prefer to work with? 你更喜欢和什么样的人一起工作Describe your personality? 描述一下你的性格特征How do you handle criticism? 你怎样处理批评Were you ever unfairly criticized?你曾经被不公平的批评过吗Skills 技能Do you read, write and/or speak a foreign language? 你可以读、写或者说是说一门外语吗Are you willing to learn a foreign language? 你乐意去学一门外语吗Are you a leader or a follower? 你是一个领导还是员工What kind of employee are you? 你是一个什么样的员工What was your favorite subject in school?你在校期间最喜欢的课程是什么What was your least favorite subject in school? 你在校期间最不喜欢的课程是什么Tell us about your leadership skills. 给我们说一下你的领导能力What was your major success as a leader?你当领导最大的成就是什么 What was your major failure as a leader? 你当领导最大的失败是什么What do you think are the most important components of a practical leadership philosophy? 你认为实用领导学的最重要的组成部分是什么Whose leadership qualities have you most respected? 谁的领导能力让你最尊敬Have you incorporated his/her leadership qualities? 你曾经吸收过别人的领导才能吗Have you ever had an unexpected leadership role? How did it work out? 你曾经有过一个出乎意料的领导职位吗？那是怎么得到的What are your assets? 你有多少资产Whom do you most admire? 你最崇拜谁Other Questions 别的问题What bases does our airline have? What type of aircraft? 你的航空公司有怎样的基地？什么类型的飞机Who is the president of our company? 谁是我们公司的总裁How long has our airline been in existence? 我们的航空公司建立多久了How do you feel about the airline industry? 你感觉我们的航空公司怎么样How do you feel about being away from home frequently? 你觉得经常远离家怎么样How do you feel about relocating? 你觉得重新安置怎么样How do you feel about unions?你觉得公会怎么样What do you feel is the role of unions? 你认为公会的作用是什么Why do you want to leave your previous employer? 你为什么想要离开你原来的老板Will we find anything on our background search that you'd like to discuss now? 你想要和我们讨论一下关于你对我们公司做的背景调查的内容吗Is there anything you would like to discuss? 你有什么想和我们讨论的事情吗Do you have any questions? 你还有别的疑问吗我仅是一个英语专业大二的本科生，一个同学让我帮忙翻译，我便传上来了。有的地方也许翻译的不恰当。。。