商务接待英文

当见到面的时候需要表示很高兴跟你见面啊，感谢你们招待这类的客套话时，业务员也可以来一句：We enjoyed having you. (我们也很开心你的来访)。这句表达在美国很常见。口语中，表示饥饿，除了常用的hungry外，还可以用feel empty。如：”I feel empty.” 就是“我有点饿了”，跟”I’m hungry.”同义。千万别理解成我感到很空虚，那就错了。但如果反过来，I have an empty feeling. 这里的empty feeling，就是“空虚的感觉”所以一定要先做好功课不要闹笑话。

商务礼仪-学会用英语表达感谢招待

在商务场合中，应该怎么样向对方用英语得体地表达感谢呢?接待结束后，双方可以通过电话沟通接待的'过程和效果，巩固双方的友好关系。受接待方返回后，可以打电话对对方表示感谢。在实际商务工作中，也可以由接待方在对方返回后致电回顾一下来访的整个过程，并再次表示对对方来访的感激。

我就可以这样向对方说：

1. I’m just calling to thank you for all your help in making our trip to Shanghai such a success and to let you know how much I enjoyed it.

2. I’m calling to thank you for making such great arrangements for our trip to Shanghai.

3. I’m just calling to thank you for the wonderful time we had in Shanghai.

4. I’m just calling to tell you how much we enjoyed our stay in Shanghai.

为了让感谢听起来更加真实更加亲切，可以指出具体要感谢的人和事，这样更容易拉近和对方的关系。所以受到招待的我们可以这样讲：

1. You’re a great hostess. I greatly appreciated all your assistance.

2. You are so kind. We would like to express our gratitude for all your help.

3. You are such a great hostess. Thank you very much for your hospitality.

4. Mr. Liu is so nice that please convey my greatest appreciation to him.

5. And thank you again for taking us out for such a memorable dinner. The restaurant was fabulous and the food really exceptional.

6. Thank you again for taking us out for such memorable meals.

为了充分表达感谢，小U可以代表公司向对方表明，随时愿意用同样热情的方式来接待对方，甚至可以直接邀请对方来访。用英文这样讲：

1. I hope I’ll have the chance to host you sometime.

2. I hope I can sometime return the favor.

3. I look forward to the opportunity to return your hospitality on your next trip to Beijing.

4. It would be my pleasure to show you around in Beijing next time you visit us.

关于我们的私人秘书接待的问题，大家有什么想要问的吗?接下来，我给大家准备了商务私人秘书接待英语,欢迎大家参考与借鉴。

商务私人秘书接待英语

In this conversation, Sally is a receptionist for a major computer hardware1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

Caller 1: Yes, I’m Dave Michaels. I’d like to talk to Amy Winters, please.

Sally: Just a moment, please. I’ll transfer2 you.

Caller 1: Thank you. . . . . .

Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

Sally: I’m sorry, he’s in a meeting. May I take a message?

Caller 2: When will he be available?

Sally: I don’t know, sir. Would you like to leave a message?

Caller: No, that’s OK. I’ll call back. . . . . .

Sally: Good morning. Ms Carling’s office. What can I do for you?

Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

Sally: Hold on , please. I’ll check her schedule .... You can meet with Ms Carling at 10:00 tomorrow.

Caller 3: That’ll be fine. Thank you very much.

参考译文：

在这段对话中，Sally是一家大型电脑硬件供应商的接待员。今天早晨，一位私人秘书请了病假，Sally暂替她的工作。

Sally: 早上好。ABC公司，我是Sally，请问您有什么事吗?

Caller 1: 是的，我是Dave Michaels，请Amy Winters听电话。

Sally: 请稍等。我给你转过去。

Caller 1: 谢谢。 ……

Sally: 早上好。ABC公司，我是Sally，请问您找那位?

Caller 2: 我是Lance Stevens，请你们的客户服务部经理接电话,好吗?

Sally: 对不起，他在开会。要留个口信吗?

Caller 2: 他什么时间方便?

Sally: 我不知道，先生。您需要留个口信吗?

Caller 2: 不用了。我会再打过来的。 ..….

Sally: 早上好，Carling女士的办公室, 我能为您做什么吗?

Caller 3: 我是Marlene Casper，我要约见Carling女士, 她知道我是谁。

Sally: 请稍等，我查一下她的日程……您明天10:00可以会见Carling女士。

Caller 3:很好。非常感谢。

扩展：教你如何应急

1.事件：明天突然要去参加商务午餐。

困难：虽想积极展开交谈，无奈没有聊天的话题。

方法 和对策：看当天的新闻，了解当地的生活情况。

实践范例：

Is there anything new?

The New York Times this morning says...

2.事件：在会议中，必须发表有关新产品的介绍演讲。

困难：虽然事先拟了草稿，但在会议进行中，没有把握能讲的和草稿一样流畅。

方法和对策：把资料的要点前后连贯地写在纸上。每个项目要条理分明，这样别人才能听得懂。

实践范例：

Let me begin with...

I have three major points to discuss with you.

Are there any questions?

Thank you very much (for your attention).

3.事件：到机场去迎接客户。

困难：由于是第一天见面，不知道开始要说什么话。

方法和对策：深呼吸一下，然后以简单的寒暄和对方打招呼。记得要面带微笑。

实践范例：

Hello, Mr. C!

I suspect1 you're tired after a long flight.

Did you have a comfortable flight?

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