培训英语客服回复术语

1.欢迎您乘坐南航/东航…班机。It’s nice to have you aboard China Southern/Eastern Airlines. 2.请出示您的登机牌和护照好吗？ May I have your ticket and passport? 3.我来为您引座。 I’ll show you your seat. 4.请随我来。 Follow me, please. 5.我帮您拿行李好吗? May I help you with your bag? 6.为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。 Please take your assigned seat, for the plane must keep balance when it takes off. 7.这是呼叫钮，如果需要我们帮忙，请按一下。 This one is the call button, if you need us, please push it. 8.请将您的椅背调直。 Please put the back of your seat in upright position. 9.让您感到舒适是我们的职责。 It’s our duty to let you feel as comfortable as possible. 10.请把您的箱子放在行李架内。 Please put your box in the overhead bin. 11.您不能把行李放在这儿，基于安全原因过道不能堵塞。 Please do not leave your baggage here. The aisle shouldn’t be blocked as a safety requirement. 12.由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。 The flight has been delayed due to mechanical troubles. The engineers aremaking careful examination of the plane. 13.由于地面有雾，本次班机将延误约两小时。 The flight will be delayed about 2 hours due to foggy weather on ground. 14.由于空中航路拥挤，我们要等待通行许可(才能起飞)。 Due to heavy air traffic, we’ll wait for take-off clearance. 15.我们须等待跑道上的冰被清除。 We have to wait until the ice on the runway has been cleared. 16.我们的飞机要装完货才能起飞。 Our plane can’t take off until the cargo is loaded. 17.我们正在等待几位乘客办理登机手续。 We are waiting for a few passengers to complete boarding formalities. 18.如果有进一步的消息，我们会立即通知你(们)的。 If we have any further information, we’ll let you know immediately. 19.请您回到您座位上好吗?飞机马上要起飞了。 Would you please return to your seat? The plane is taking off soon. 20.请在安全带信号消失前坐在座位上，系好安全带。 Please stay in your seat and keep your seat belt fastened until the sign has been turned off. 21. I’m sorry, but everything is taken. 很抱歉，座位全满了。 22. You can go through the red channel if you have anything to declare. 如果你有东西需要申报，请走红色通道。 想了解更多英语学习相关知识，请访问春喜外语： ，专业真人外教一对一，帮你快速掌握一口流利的英语。

贸易常用词汇：stocks 存货，库存量 　　cash sale 现货 　　purchase 购买，进货 　　bulk sale 整批销售，趸售 　　distribution channels 销售渠道 　　wholesale 批发 　　retail trade 零售业 　　hire-purchase 分期付款购买 　　fluctuate in line with market conditions 随行就市 　　unfair competition 不合理竞争 　　dumping 商品倾销 　　dumping profit margin 倾销差价，倾销幅度 　　antidumping 反倾销 　　customs bond 海关担保 　　chain debts 三角债 　　freight forwarder 货运代理 　　trade consultation 贸易磋商 　　mediation of dispute 商业纠纷调解 　　partial shipment 分批装运 　　restraint of trade 贸易管制 　　RTA (Regional Trade Arrangements) 区域贸易安排 　　favorable balance of trade 贸易顺差 　　unfavorable balance of trade 贸易逆差 　　special preferences 优惠关税 　　bonded warehouse 保税仓库 　　transit trade 转口贸易 　　tariff barrier 关税壁垒 　　tax rebate 出口退税 　　TBT (Technical Barriers to Trade) 技术性贸易壁垒 　　进出口贸易词汇 　　commerce, trade, trading 贸易 　　inland trade, home trade, domestic trade 国内贸易 　　international trade 国际贸易 　　foreign trade, external trade 对外贸易，外贸 　　import, importation 进口 　　importer 进口商 　　export, exportation 出口 　　exporter 出口商 　　import licence 进口许口证 　　export licence 出口许口证 　　commercial transaction 买卖，交易 　　inquiry 询盘 　　delivery 交货 　　order 订货 　　make a complete entry 正式/完整申报 　　bad account 坏帐 　　Bill of Lading 提单 　　marine bills of lading 海运提单 　　shipping order 托运单 　　blank endorsed 空白背书 　　endorsed 背书 　　cargo receipt 承运货物收据 　　condemned goods 有问题的货物 　　catalogue 商品目录 　　customs liquidation 清关 　　customs clearance 结关 　　贸易伙伴术语 　　trade partner 贸易伙伴 　　manufacturer 制造商，制造厂 　　middleman 中间商，经纪人 　　dealer 经销商 　　wholesaler 批发商 　　retailer, tradesman 零售商 　　merchant 商人，批发商，零售商 　　concessionaire, licensed dealer 受让人，特许权获得者 　　consumer 消费者，用户 　　client, customer 顾客，客户 　　buyer 买主，买方 　　carrier 承运人 　　consignee 收货人