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首页 > 英语培训 > 酒店地道英语口语

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真巧穆斯林

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1、Good morning ,sir(madam)早上好,先生(小姐)2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。3、Good evening ,miss Price晚上好,普莱丝小姐。4、How are you today ,Mr Brown ?你今天好吗?布朗先生。5、I‘m quite well ,thank you.我很好,谢谢你。6、Hs good to see you again ,sir(madam)再次见到你真高兴,先生(小姐)7、Nice to meet you ,sir.见到你真高兴,先生。Titles(称呼)8、Are you Mrs.Best?你是贝丝特夫人吗?9、You must be professor Ford.你一定是福特教授。10、May I know your name,sir(madam)?我可以知道你的名字吗?先生(小姐)。11、Here‘s a letter for you ,Dr white.怀特医生,这儿有你的一封信。12、you‘re wanted on the phone,Captain Smith.史密斯船长,有你的电话。13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。14、May I be of service to you,Mr Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ?请坐,小姐,Offering Help 主动提出帮助17、May I help you ?18、Can I help you?我能帮你吗?19、What can I do for you ?我能为你作什么?20、 May I take your ba for you?我可以为你拿你的手提包吗?21、 May I help you with your suitcase?我能帮你拿你的箱子吗?22、 Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗?23、 Thank you very much.非常感谢24、 Thanks for the trouble .麻烦你了25、 It‘svry kind of you?你真是太好了26、 No,thanks.不用了,谢谢!Answers to Thanks对感谢语的应答27、 You‘re welcome.欢迎你28、 Not at all.不用谢29、 That‘s all right.没关系30、 Don‘t mention it.别提了31、 It‘s my plcasurc.这是我的荣幸Expressing welcome 表示欢迎32、 Welcome ,sir(madam)。欢迎光临,先生(小姐)33、 Welcome to our hotel ,sir (madam)。欢迎光临我们酒店,先生(小姐)34、 Welcome to our western restaurant.欢迎来我们西餐厅35、We‘re glad to have you here.我们很高兴你来到之儿36、I‘m always at your service ,sir (madam)。随时为你效劳,先生(小姐)。Apologies 表示道歉37、I‘m sorry,sir (madam)。对不起,先生(小姐)。38、I‘m very sorry.非常抱歉。39、I‘m sorry to trouble you.对不起打扰你了。40、I‘m sorry to have taken so much of your time.对不起占用你太多时间了。41、I‘m sorry to have kept you waiting .对不起让你久等。42、Excuse me for interrupeing you.原谅我打挠你了。43、I hope you‘ll forgive me.我希望你能原谅我。Answers to Apology(对道歉语的应答)44、It doesn‘t matter.没关系。45、It‘s nothing.没什么。46、Never mind.别放在心上。47、That‘s nothing.没什么。48、Don‘t bother about that.别再想它。49、Don‘t worry about it.别担心。50、Don‘t apologize, It was my fault.别道歉,这是我的错。Good wishes(良好祝愿)51、Have a good time!祝你们玩得愉快!52、Have a nice evening!祝你晚上愉快。53、Happy Birthday!生日快乐。54、Merry Christmas!圣诞快乐。55、May you succeed祝你成功Parting(分手再见)56、 Good-bye and good luck.再见,祝你好运。57、Hope you‘ll have a nice trip.希望你旅途愉快。58、Wish you a pleasant journey .祝你旅途愉快。59、Happy landing.祝你安全抵达。60、Bon voyage.一帆风顺。61、Hope to see you again.希望再次见到你。62、Good night.晚安。63、See you Tomorrow.明天见。Self-Introduction (自我介绍)64、I‘m henry ,I’m from Golden Lake Hotel, I‘mhere to meet you .我叫享利,来自金湖酒店,我是来接您的。65、My name is Irene ,I‘m the housekeepingDepartment waiter.我的名字是艾琳,我是管家部服务员。66、I‘m the receptionist here ,welcome to our hotel.我是这儿的接待员,欢迎来到我们酒店。67、Reservations ,May I help you ?预订部,我能帮你吗?68、Room service ,May I come in ?送餐服务,我可以进来吗?69、This is Henry Adams speaking.我是享利。亚当斯。Affirmative Responses (肯定回答)70、Surely.当然可以。71、Certainly ,sir (madam)。当然可以,先生(小姐)。72、Yes,sir,(madam)。是的,先生(小姐)。73、That‘s true ,sir (madam)。是这样的,先生(小姐)。74、Very well.非常好。Negative Responses(否定回答)75、No ,sir (madam)。不,先生(小姐)。76、I don‘t think so.我不这样认为。77、Of course not.当然不。78、I‘m afraid that’s not a good idea.恐怕,那个主意不好。Useful Questions 常用问句79、What do you prefer ,tea or coffee?你喜欢什么?茶还是咖啡。80、Woulld your please sign here ?请在这儿签名好吗?81、A table for two?两人的一张台吗?82 、How long do you plan to stay ?你计划住多久。83、Could you please spell your name ?请拼一下你的名字吗?84、What kind of room would you like ?你要哪类房间?85、May I see your passport ?我可以看你的护照吗?86、May I have your tetephone number ?我可以知道你的电话号码吗?87、What‘s the trouble, sir?你怎么啦?先生。88、Shall I call a doctor for you ?我为你叫一个医生吗?89、Dir you eyoy the play?你喜欢这个节目吗?90、Do you like this song?你喜欢这首歌吗?Useful expressions 惯用表达语91、Enjoy you breakfast ,sir ?请享用你的早餐,先生。92、Here is the menu.给你菜谱。93、The service guide is on the desk.服务指南在桌面上。94、The swimmcing pool is over there .游泳池在那边。95、Go ahead ,please.请接着讲。96、The line is busy .线路正忙。97、You look grest .你看上去真棒。98、Please consult the song list .请翻阅点歌单。99、It‘s a very touching story.这是一个非常感人的故事。100、Without music,the world would be dull.如果没有音乐,这世界将会变得很沉闷。

酒店地道英语口语

116 评论(9)

我是毛毛虫妈

1.自己要做什么事时,就使用May I ...May I have your name, please? 请问尊姓大名May I have your check-out time, please? 请问您什么时候结帐离开?May I see your passport, please? 请让我看一下您的护照好吗?May I know your nationality, please? 请问您的国籍是什么?2.麻烦客人时,可使用Could you ...Could you fill out the form, please? 请您填写这张表格好吗?Could you write that down, please? 请您写下来好吗?Could you draft the fax, please? 请您写下传真的草稿好吗?Could you hold the line, please? 请不要挂电话好吗?3.询问客人的喜好或是做什么时,可使用Would you ...Would you like tea or coffee? 请问您要喝茶还是咖啡?Would you like to take a taxi? 请问您要搭计程车吗?Would you mind sitting here? 请问您介意坐在这里吗?4.在提供建议协助、征求意见时,可使用Shall I ... 或Would you like me to do ...?Shall I draw the curtains? 请问需要我把窗帘拉上吗?Shall I draw you a map? 请问要我为您画一张地图吗?Shall I make the reservation for you? 请问要我为您安排预约吗?二、招呼语Good morning. (用于中午以前)Good afternoon. (用于中午至下午六点以前)Good evening. (用于下午六点过后)在这些招呼语的后面接句子,例如:Good morning, sir. Are you checking-out? 早上好,先生,请问您要退房吗?Good afternoon, sir. Welcome to LI JIA Hotel. 中午好,先生,欢迎光临丽嘉酒店。Good evening, Ms. May I help you? 晚上好,小姐,请问我能为您服务吗?后面也可以接上自己酒店名称、部门名称,如:Good morning, sir. This is the Front Desk. May I help you? 早上好,先生。这里是服务台,请问您需要服务吗?三、回答1.一般性的回答I see, sir. 我明白了,先生。Certainly, sir.好的,先生。2.请对方再等一会儿Just a moment, please. 请稍等。Thank you for waiting. 您久等了,先生。I am very sorry to have kept you waiting. 很抱歉让您久等了。Could you wait a little longer, please?3.要麻烦客人或是拒绝客人的要求时拒绝客人时,不要一口回绝说“No.”,要委婉一些。I am afraid I can't do that. 不好意思,我恐怕没办法那样做。Excuse me, sir. Please let me pass. 不好意思,先生,麻烦让我过一下。4.道歉如果是自己的错就说“I am sorry.”如果是公司的错,就说:“We are sorry.”。I am very sorry for the delay. 很抱歉延误了时间。I am very sorry for the inconvenience. 很抱歉造成您的不便。I would like to apologize for the mistake. 为这个错误我深致歉意。5.客人对自己说“Thank you.”时回答You are welcome. 不客气。Thank you, sir. 谢谢您,先生。Thank you very much. 非常感谢您。6.交给客人某些东西时,可以说Here you are. 您要的东西在这里。Here is your room key. 这是您的房间钥匙。Here it is. 这是您的东西。7.当客人准备离开时,可以说:Have a nice day. 祝您有美好的一天。Please enjoy your stay 祝您住宿愉快。We hope to see you again soon. 希望不久能再次见到您。Thank you for staying with us. 谢谢光临。8.当客人的英语难以理解时面对客人的疑问,不要只是一味地傻笑,或是一直说Yes, Yes.如果听不懂事,要向客人提出疑问,或是先向对方说“Just a moment, please.”, 然后请求他人协助。Pardon? 对不起?Pardon me? 对不起?I beg your pardon? 对不起请再说一遍好吗?Could you repeat that, please? 请您重复一遍好吗?

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宜瑞科技

出国旅游免不了去入住酒店,学习一些基本的英语口语对话,更有利于提升自己的能力,下面是住酒店日常英语口语对话汇总,一起来了解下吧:【住酒店日常英语口语对话汇总】A:Good morning, sir. How may I help you?A:早上好,先生。有什么可以为您效劳的吗?B:Good morning! Do you have any rooms available at the moment?B:早上好,请问现在有空房吗?A:Yes, we do. What kind of room would you like?A:是的,先生。您想要什么样的房间呢?B:I'd like a suite for four nights.B:我想要一间套房,住四晚。A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now.A:请稍等。我为您查一下。啊!很抱歉,先生,我们现在只有双人间了。B:That's all right. How much do they cost?B:那也可以。双人间是怎么收费的?A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .A:每晚人民币320元。但如果您住四天,可以打15%的折扣。B:How much in total?B:一共需要多少钱?A:1088 RMB.A:人民币1088元。B:Is breakfast included?B:这个费用里包括早餐的费用吗?A:Yes, it is. You also have free use of the leisure facilities here.A:是的,而且您还可以免费使用这里的休闲设施。B:That's fine. I'll get it.B:很好,那我就住这了。A:OK. Please fill out this form with your details.A:好的,请您详细填写这份表格。【酒店办理入住英语对话】A:We reserved a double room for you.甲:我们为您预订了一间双人房。B:May I have a look at the room?乙:我可以看一下房间吗?A:Certainly. Your room is on the sixth floor.甲:当然可以。您的房间在6楼。B:I've got altogether three pieces of baggage.乙:我共有3件行李。A:Don't worry, the porter will help you.甲:别担心,服务员会帮您拿的。经典句型:Is the checkin procedure finished? 住宿登记手续办好了吗?A:Is the checkin procedure finished?甲:住宿登记手续办好了吗?B:Yes. This is your receipt and room card.乙:是的。这是您的收据和房卡。A:Where is the elevator?甲:电梯在哪儿?B:It's over there.乙:就在那边。句型讲解:check in表示入住登记。相反,check out表示结账离开。【住酒店要求换房间英语对话】A:Please change a room for me. 甲:请给我换个房间。B:What's the matter? 乙:怎么了?A:There is no hot water in this room. 甲:房间里没有热水。B:Sorry, I'll send someone to have a look. 乙:对不起,我会派人去看看。A:Please come as soon as possible. 甲:请尽快来。经典句型:Something is wrong with the toilet. 马桶坏了。A:What can I do for you?甲:需要什么帮助?B:Something is wrong with the toilet.乙:马桶坏了。A:We'll send someone to repair it immediately.甲:我们马上派人去修。句型讲解:如果对房间的设施或旅馆的服务不满意,可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉,提出自己的要求。【住酒店结账的英语对话】A:I would like to check out.甲:我要结账。B:Please show me your room card.乙:请出示您的房卡。A:Here you are.甲:给你。经典句型:Are you paying in cash or by credit? 您用现金还是信用卡结账?A:Are you paying in cash or by credit? 甲:您用现金还是信用卡结账?B:I'll pay by credit.乙:用信用卡。A:Here is your bill. Please sign here. 甲:这是您的账单。请在这里签名。句型讲解:check out意思是付账后离开,如果后面接旅馆或房间,用介词of。如:The last guests checked out of their rooms in the morning.最后一批客人在上午结账退房了。名词形式是Checkout is at midday in this hotel.本旅店中午结账。

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