实用酒店英语题库

酒店面试的英语问题及答案

导语：酒店面试的英语问题有哪些?以下是我精心为大家整理的有关酒店面试的英语问题及答案，希望对大家有所帮助，欢迎阅读。

酒店面试的英语问题及答案

1、 你喜欢和什么样的人/经理一起工作？

What kind of people/manager do you like to work with?

这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。

2、 如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？

What kind of value/contribution will you bring in if you join our hotel?

可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...（因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。

3、How would you handle difficult or fussy customers?

你是如何应对麻烦或者挑剔的客人的？

这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。

*Respect/尊重

*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective)

*Listen/倾听

*Identify the problem/找出问题

*Avoid blame/避免责备

*Resolve the problem/解决问题

4、Would you describe yourself as more of a leader or more of a follower?

你觉得自己是个领导者还是一个追随者？

不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的`一面。

5、If you were an animal, which one would you be?

如果你可以做一个动物，你想做哪个动物？

面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。 这个问题的关键是看你想给面试官留下什么样的印象了。

6、Why did you leave (are you leaving) your job?

为什么你要离职？

这个问题，有很多答案，一般比较“好”一点的回答是：

我想有更好的职业发展(better career development)

我想开阔我的视野(broaden my views)

还有一些比较客观的原因，比如：

我上一家酒店关了/搬了（Business went down/relocate in..)

这个问题的回答很多，只要合理，上面的“好”只是相对而言的。但是我建议不要说，离职因为是由于我和老板/同事的矛盾，或者抱怨自己上一家酒店的不好，这些其实会让面试官开始担心，你能否如何好处理人际关系等。

section 101客房预订 making a reservation.1 i need to make a resevation for this weekend.2 do you have any room available for friday.3 i need a room for Thursday .4 i need to see if you have a room available for the night?5 i'd like to reserve a room in your hotel.6 i'd like to reserve two rooms for my friends.7 is there a room available tonight?8 do i pay in advance?9 that's fine . i'll take it.10 do you have a room?11 i want to stay for 2 days.12 i like to stay here for 3 nights.section 1 - 02 1 can i help you?2 may i help you?3 what can i do for you?4 ROOM RESERVATIONS(客房预订部), May I help you?5 certainly.6 may i have your name?7 may i have your phone number?8 may i have your name and your initials?9 how do you spell it?10 We'll be expecting you next Tuesday.12 we are glad to accept your booking.13 thank you for calling us.section1- 03 询问日期及人数1 from which date?2 at what time will you arrive?3 what time will you be arriving?4 from which date and for how many nights?5 are you with a company?6 how long do you intend to stay?7 for how many nights?8 how many guests will there be in your party?9 which date will there be?11 how many people are there in your party?12 one moment please, sir. yes, we can confirm 10 double rooms for 34 days.section1-04询问对房间的选择1 which kind of room would you prefer?2 what kind of room do you want?4 with bath or without?5 would you like a closed circuit(闭路电视) TV in the room?6 i'm afraid we have no triple rooms, but we can put an extra bed into one of our double room. would that suit you?7 if this is not possible , would you mind a joining room instead?8 we have double rooms at 100 dollors and 150 dollors, which would you prefer?9 the room is very sunny and comfortable.section1-05 对房间的要求1 i want a quiet room.2 do you have an inexpensive room?3 do you have a better room?4 do you have a cheaper room?5 do you have a biger room?6 do you have a room with a nice of view?7 please give me a less expensive room.8 i like a room with a bath.9 i like a room with a shower.10 is there a TV-set?11 is hot water available any time?12 may i see the room?13 i like a room with a very large bed.section1-06 对房间的要求21 we will take two smoking connecting room. 我们需要2个可以抽烟的相邻的房间.2 i want a cheap room with harbor view.3 do you have a sea view or a mountain view?4 have you got a vacant room on the fifth floor?5 i want a room on the higher floor.6 i want a room on the lower floor.7 i want a twin room on fourth floor.8 have you got a Studio Room, becuase i have to work there.9 i like a Junior Suite 12 a Presidential Suite13 i like a double room with two bath(s?).section1-07 关于房间价格1 how much is the room please?2 would you tell me the rate per night for a single room with a bath.3 how much is a double with a bath , please?4 hou much do you charge a day?5 by the way, is that a special way for a good preservation(?) ?6 we are for 10 percent discount for good presevation(?), sir.7 the 60 dollors include the telephone, a major international newspaper.8 for 70 dollors we will provide you with a telephone in the mini bar.9 what's of price do you prefer?10 services isn't included in the room rate.section1-08 关于房间价格21 a double room with a bath at the moment with the rate between 50 dollors and 70 dollors.2 there's the minimum price for off season stage淡季 and the maximum price for peak season旺季3 that depend on what season is it.4 it's 15 dollars for a single tax extra.5 is it include tax and service charge? 含税和服务费吗?6 do you need a deposit(押金,保证金)?7 there is 20 percent discount.8 it is about 45 dollors a day including heating fee取暖费 but excluding service charge.9 we serve breakfast every morning. 10 the charge include only bed and breakfast. 此项收费只包含床位费和早餐费.section1-09 请来电人稍等1 just a minute ,please.2 one moment ,please.3 cloud you please hold on?4 wait a minute.5 hold on ,please.6 could you please hold the line?7 would you mind waiting?8 could you hold a little longer?9 would you mind waiting for a few moment?10 hello, are you still on the line?11 hand on,please.12 could you hold on a minute?section1-10 查看是否有空房2 we do have a vacant seat(空房) for those day.3 well, you can have a room on Wednesday.4 there is a single room available for you.5 there is not suite available on May 8th.6 we don't have any room available for that week.7 we don't have any single room available , would you mind a double room instead?8 do you mind sharing a room with other people?9 i suggest you make a reservation now, because there's a special discount.10 the only room available at the moment is a suite.11 you can have room 309.

学英语关机那还是在于方法，我给你几点方法建议。1.外籍教师说：每天听半小时英语，培养语感（注意，是无意识地听），我们小时候也是这样才学会说话的。你可以在休闲中播， 但只可以是半小时！2.抄得多自然熟，知识点抄抄抄3.设立错题本（非常有效），把错的答案，为什么错，列出来4.要对英语充满兴趣，细细体味英语中的词语表达精妙之处。5.我跟你说！你每天要看以两段文字，如果没有时间，那就考试前一个星期每天看两篇！这样可以保持考试的阅读速度！6.抄的单词本你们要复习啊！7.找一个外国歌手做你的偶像，把他（她）的歌听完全8.多看中英对照文章，这样对你的翻译语感非常有帮 ★英语学习参考资料：