活力的维维
Dear Mr Robert
I would like to apologize for the delay in shipping your order。 Due to excessive demand last month， it seems impossible for us to process all the orders in time。
However， we sent your order earlier this morning， and we are sure you will receive them by tomorrow。
Please accept our sincere apologies again for any inconvenience we have caused you。
Thank you very much for your consideration。
Yours truly，
NKC Co。
亲爱的罗伯特先生：
我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。
但是您的货品我们已于这天早上寄出，相信您将于明天之前收到货品。
给您造成任何不便，请再次理解我们真诚的歉意。
十分感谢您的谅解。
您真诚的，
NKC 公司
because of losing a borrowed book
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。 last night when i came to my room， it was nowhere to be found。 i will try to recover it as soon as possible。 if i fail to find it， i will get a new book for you。
but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost， they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss， i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。
yours truly，
tom
亲爱的弗兰克：
很抱歉，上星期您借给我的`那本书竟遗失了。我每一天都在看，准备下个月看完。昨晚我回到我的卧室，到处也找不到那本书。我将尽力找到它。万一找不到，我只好买一本新的还您。
但是，新书恐怕不能代替那本旧书吧！旧书跟旧友一样，一旦失去就不能再得。旧书与往事相连，这种不可弥补的损失，皆由我起。我对待一切太大意了，这次给我一个警告，叫我以后要留意。
Dear Sarah
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening。 That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge， it will take around five days for him to recover and I have asked my boss for a leave。
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends。 I have chosen a small gift for you and will send it to you tomorrow to show my best wishes。 Besides， please give my regards to our friends when you meet them at the party。
Cordially， (sincerely)
Li Hua
petite妮妮崽
在日新月异的现代社会中，道歉信的使用越来越广泛，我们通常在对别人表示赔礼道歉时会用到道歉信。相信许多人会觉得道歉信很难写吧，以下是我帮大家整理的英文道歉信5篇，希望能够帮助到大家。
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
Alfred Zhuang
Front Office Manager
Mr. Ulrich Niemann.
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
Dear guests:
A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.
We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.
I wish you have a good time!
dear mr. shen
we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42.
we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.
mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely
alfred zhuang
front office manager
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。 A major business partner of our company will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to accompany him there to negotiate about a new transaction。
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。 Pursuing study overseas is an essential step in the accomplishment of your dream。
亲爱的查理，
请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的.主要业务合作伙伴将出席一个重要会议在厦门这个周末，和我的老板最后选择我陪他去谈判关于一个新事务。
我刚刚被告知这个计划，我高兴的决定是一个机会展示和提高我的能力，所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。
优质英语培训问答知识库
