一个胖子0528
感谢你就解锁IPHONE致邮我们； 我明白张的意思，你想解锁你的IPHONE并想使用一张国际SIM卡，我能确定在此事上能帮到你，可我到不到OS月付费帐户，以此证明你（从我处）订购了IPHONE。 你应该知道‘数据保护行动’相关事项，在回复客房前，我们有必要获得完整/正确的安全信息。 为了解锁我的IPHONE，请用邮件提供如下信息给我们： --提供你在购买IPHONE时得到的号码 --你的IPHONE订单号码（以ON-123456789或gm-12345679开始的） --你的出生日期 --你完整的住址用邮编（被登记在你的帐户上的） 或许你的IPONE没有OSSIM卡，要是那样，我要求你将原始卡放入你的IPHONE，至少使用一次，以便该IPHONEIMEI号在我们系统上进行注册。一旦你完成此操作并按上面的要求提供给我们相应信息，我们就能知道你的OS帐户，可乐于为你解锁你的IPHONE。 可能这并不是你要的回答，可你必要知道，我们这么做，是想得到理理多细节，以便我们确认你是从我们这儿购买的IPHONE，这样恰恰也能让你的帐本更安全。 期待你的回复并感谢你在这个事情的耐心。 此致 ARSH OS客服。
馨阳北京
句式：1.请别人帮忙（发文件等等）EmailEtiquette，Atyourconvenience,wouldyoupleasesendme.....最后加上Thankyouforyourassistance.2.寻求意见：EmailEtiquetteOurteamwouldappreciateyourinsights/inputon.....Duetotheshorttimeframeforthisproposal,promptreplyisgreatlyappreciated.3.取消会议：EmailEtiquetteIwanttobemindfulofyourtimeandwedon’thaveanyupdatesatthispoint;thereforeIsuggestthatwecancel/rescheduletoday'smeeting.Ifyoudisagreeorneedassistance,pleaseletusknow.Myapologiesforthelatenotice,butineedtorescheduletomorrow'scall.Thereremainafewopenitemsweneedtoaddress,thereforeiwillsendoutanewinviteonceweagreeuponatime.4.对方发邮件问问题时，回答完加上：EmailEtiquetteHopethisanswersyourquestion.Letmeknowiffurtherdetail/explanationwouldbehelpful.5.会议总结：EmailEtiquetteThankyouformakingtimeonaverybusyFridayafternoontojoinourdiscussion.ihopewewereabletoprovideclarityon......Attachedisasummaryofwhatwediscussedtoday.6.道歉：EmailEtiquetteMysincereapologyforthisunfortunatesituation;Iwilladdresstomyteamimmediately.Again，pleaseacceptmymostsincereapology.7.跟客户分享项目进展以后，建议电话详谈：EmailEtiquetteOncethesefinalstepsarefinished,Iwouldsuggesthavingabriefcalltodiscussourfindingsandrecommendationsfornextsteps.WouldyoupleaseprovideafewtimestheweekofXXXthatworkwithinyourscheduleandIwillsendthecalendarinvite?8.文件打了草稿，请求上司过目：EmailEtiquetteAttachedisthedraftedxxfile.ItisstillaworkinprocessbutIwouldliketoseeifanythingimmediatelystoodouttoyouasoddorworthyoffollow-up.9.分享2个不错的automaticreply,去旅游或者外地开会的时候可以用:Thankyouforyoure-mail.IwillbeoutoftheofficeonvacationfromXXX-XXXwithnoaccesstoe-mails.Iapologizeforanydelayinresponsetoyoure-mail.Iwillrespondtoyoure-mailasquicklyasIcanwhenIreturntotheofficeonMonday,April18th.Thanks!Thankyouforyoure-mail.IamoutoftheofficeinmeetingsonXXXandXXXwithlimitedaccesstoe-mail.Ifyouneedimmediateassistance,pleasecontactmeviamymobilephone.Thankyou!10.指点下属：EmailEtiquetteThanksforpreparingtheXXX.Imadethefollowingupdatestothequestionresponses.WecandiscussmythoughtprocesswhenIamintheofficeonMonday.XXX,goodjob!IhavereviewedtheXXXdocumentsandhavethefollowingreviewcomments:(将做好的文件交给老板检查以后，通常会有ReviewComments，就是列出需要改的部分）11.邮件问好：EmailEtiquette周一/二可用：Ihopethatyourweekisofftoagreatstart；Hopeyouhadagreatweekend.(美国人好喜欢用hope哈哈）万能的：Hopeyou’rewell/Hopeyouaredoingwell；Ihopethismessagefindsyouwell.
囩囩囡囡
商务英语必备：请求信范文和模板
下面我整理了一些请求信相关的商务英语邮件范文和常用句型，在外企工作的大家可能会用得上哦。
Dear Consumer Action Colum,
Three weeks ago I ordered a coat through the internet, but it turned out to a disappointment with a big hole in the pocket. I contacted with the seller, who refused to replace it or refund me for the reason that the defectiveness is invisible. I feel it hard to accept their way of disposing the matter.
I would appreciate your intervention and advice as to what I should do next.
Sincerely yours,
Zhang Dan
尊敬的消费者行动栏目：
三个星期前我在网上订了一件外套，结果发现外套口袋内有一个大洞。我联系了卖家，他们拒绝换货或是退款，理由是这种瑕疵从外面看不出来。我感到很难接受他们的处理方式。
我请求你们的干预，如能建议我下一步该怎么做，当不甚感激。
张丹
敬上
回信【1】
Dear Ms. Zhang,
We received your mail of March 24, 2011. We suggest you call 315 to make a complaint and believe they will deal with the matter in a more satisfactory way.
Consumer Action Colum
亲爱的张女士：
我们收到了您2011年3月24日的邮件。我们建议您拨打315进行投诉，相信他们的.处理方式会令您满意。
消费者行动栏目
回信【2】
Dear Ms. Zhang,
Your inquiry received our immediate attention. It is obvious that the seller's reason for rejection of replacement or refund is ridiculous. We suggest you further contact with him/her, stating clearly your intention to call for the authority's attention. If he/she insists on the previous settlement, you can turn to 315 for help.
Consumer Action Colum
亲爱的张女士：
我们迅速地关注了您的请求。很明显卖家拒绝换货或退货的理由是荒谬的。我们建议您进一步与卖家联系，说明您要申请相关部门的注意。如果卖家依然坚持前次的处理方式，你可以拨打315寻求帮助。
消费者行动栏目
开头常用句式
I am writing to formally request to …
We shall be greatly obliged if you …
May I ask you to consider …
Could you be kind enough to …
I am writing to seek your assistance in …?
I am writing to request you to make an investigation on the matter of …
Will you be so kind enough to give me some information about …
Would you be kind enough as to…?
I would very much like to ask for your permission with this letter to…?
结尾常用句式
I am looking forward to hearing from you.
Thank you for your kind assistance.
I shall greatly appreciate your answering my questions.
I would like to thank you for your generous help in this case.
I should remain grateful to you for the great help…
I would appreciate your considering this matter and getting back to me at your earliest convenience.
I do appreciate the favorable consideration you have shown to me.
Thank you for your attention to these requests.
其他常用句式
I’d like to suggest that…
May I suggest that …
In my opinion …
I would like to make a recommendation that…
I am writing to advise you of…
If I were you, I would…
Could you possibly…?
Is there any possibility of…?
The reasons for … is that…
If you have questions, please feel free to contact me at…
