投诉信英语单词

假设你是一名在美国读大学的学生，你对学校的住宿条件不满意。请写一封正式的投诉信：

Dear Sir or Madam,

I am writing to complain about the accommodation of the University.

There are some problems in living conditions, which are very unsatisfactory.

First of all, I think it's too early to turn off the lights at 10 every night.

Secondly, hot water supply is only available for a certain period of time, which is very inconvenient to my daily life.

Third, the dormitory has no internet access.

So when I need to do research for my study project, I have to go to the library.

These problems have brought trouble to my study and life.

Therefore, I have some suggestions: turn on the light for another hour, provide 24-hour hot water supply, and install Internet access in the dormitory.

I sincerely hope you will consider my suggestion and look forward to your reply.

Yours，

xxx

尊敬的先生或女士：，

我写信是为了投诉大学的住宿情况。

生活条件有些问题，很不令人满意。

首先，我觉得现在每晚10点关灯还为时过早。

其次，热水供应只有一段时间，这对我的日常生活很不方便。

第三，宿舍没有互联网接入。

所以当我需要为我的研究项目做研究的时候，我必须去图书馆。

这些问题给我的学习和生活带来了麻烦。

因此，我有一些建议：再开灯一小时，提供24小时热水供应，在宿舍安装互联网接入。

我真诚地希望你能考虑我的建议并期待你的答复。

谨上/敬启

xxx

重点词汇：

complain about ：抱怨，投诉。

living conditions： 生活条件。

First of all ：第一;首先。

every night ：夜夜。

available for ：可供…之用的，有效期为，能参加…的。

period of time： 一段时间 ; 时段 ; 一个时期。

daily life ：日常生活。

以上内容参考 百度百科-翻译

英语投诉信怎么写

Dear ______,

①I am ______（自我介绍）。 ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______（总体介绍）。 ④In the first place, ______（抱怨的第一个方面）。 ⑤In addition, ______（抱怨的.第二个方面）。 ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）。

⑦I appreciate it very much if you could ______（提出建议和请求）， preferably ______（进一步的要求）， and I would like to have this matter settled by ______（设定解决事情最后期限）。 ⑧Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely,

Li Ming

英语投诉信 （一）

Dear Sir or Madam,

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

Zhang Wei

英语投诉信 （二）

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300

November 15, 1998

General Computer Corporation

Engineering Department

P.O. Box 73219

Fort Worth, TX 76108

Dear Sir:

With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

（Signature）

投诉是指用法律手段像侵权者提出控诉，那么你知道投诉用英语怎么说吗?下面跟我一起学习关于投诉的英语知识吧。

complain

lodge a complaint

投诉热线 dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline

投诉建议 Complaints proposals ; Suggestion ; complaints ; Complaint and Advice

投诉箱 Complaint Box

提出投诉 Make A Complaint

投诉主任 complaints officer

监督投诉 Monitoring complaints

建议投诉 Feedbacks ; Suggestions and complaints

投诉举报 Complaints Report ; Claim ; complaint and report

取消投诉 Cancel Complaint

1. If you are not happy about a repair, go back and complain.

如果你对 修理 效果不满意，可以再找他们投诉。

2. Beach users have complained about people walking their dogs on the sand.

海滩上的游客投诉有人在沙滩上遛狗。

3. The magazine will desist from such language after receiving complaints.

杂志接到投诉之后将杜绝使用此类语言。

4. People should complain when they consider an advert offensive.

民众如果认为某个 广告 具有冒犯性就应该投诉。

5. The leaflet explains how to complain to the banking ombudsman.

这份传单介绍了如何向银行意见调查官投诉。

6. If you can't get any satisfaction, complain to the park owner.

如果你得不到任何赔偿，向园区所有者投诉。

7. His persistent attempts to complain to his superiors were blocked and ignored.

他一再试图向上级投诉，但都被挡了回来并置之不理。

8. The approach was intended to short-circuit normal complaints procedures.

这种 方法 旨在避开正常的投诉程序。

9. My first attempts at complaining were rather tentative.

我刚开始投诉时很犹豫不决。

10. Mr Charles complained, to no effect.

查尔斯先生投诉无果。

11. We have been bombarded with letters of complaint.

我们接二连三收到了大批的投诉信件。

12. I'm going to complain to the manager about this.

我要就这件事向经理投诉。

13. The most common complaint is about poor service.

最常见的投诉与服务差有关。

14. He has complained of being harassed by the police.

他投诉受到警方侵扰。

15. What would you say to Mrs So-and-so who has called to complain about a noisy neighbour?

要是哪位太太嫌邻居太吵闹，打电话投诉，你跟她怎么说?

VideoJug and Jerry Bilo, an advisor from UK consumer advice service Consumer Direct, tells us how to complain successfully. So follow this guide for the best way to make a complaint.

VideoJug和英国消费者建议服务机构顾问Jerry Bilo告诉我们怎样成功投诉自己的不满。

Step 1: In person

1.亲自投诉

Wherever possible complain in person as you are more likely to get results. Make sure you are taking your complaint to the person in charge, as they will be the one with the authority to settle the complaint. Be assertive but never aggressive.

无论在任何可能的情况下，亲自投诉最有可能得到结果。确保在相关的负责人面前投诉，因为他们才有权处理。态度一定要坚定，但是不要太具攻击性。

Step 2: State your case

2.陈述自己的情况

If you are unhappy with a service or goods you have paid for identify why. Be clear about what is wrong or how you feel you have been mistreated. Say what you want done to rectify the problem. And importantly, give a deadline for action to be undertaken. This ensures the matter is resolved promptly, and if not gives you reason to take further steps.

如果你对服务或购买的物品不满，一定要澄清原因。明确指出哪里做错了，或者你怎样感到自己受到了不合理的招待，说明自己想要怎样来改正这个问题。最重要的是，提出解决这个问题的最后期限。这样可以确保问题立即得到解决，如果不这样的话，请他们给出采取进一步行动的理由。

Step 3: Keep calm

3.保持平静

Be clear and concise at all times, and whatever you do - don't lose your temper. This will only make you appear unreasonable,or even worse: threatening.

无论任何时候都要保持清晰条理，不要发脾气。这只会让你看上去无理取闹，更糟糕的是，让你看上去好像在威胁别人。

If you are complaining over the telephone keep a note of what is said, who you spoke to along with the time and date.

如果你是通过电话投诉，记下一张便条，你向谁投诉，说了什么，具体的日期和时间。

Step 4: In writing

4.记录

Unless your complaint was settled on the spot, always back up a compliant in writing. This particularly crucial if you complained over the phone. Again, reiterate the problem, what you want done about it and set a timescale for the complaint to be rectified.

除非你的投诉立即得到解决，一定要留下文字记录。如果你是通过电话投诉的，这一点更为重要。重申问题所在，你希望对方怎样做，制定对方处理这次投诉的时间表。

Step 5: Keep records

5.保存证据

Look after any receipts, paperwork, photos or other evidence and keep a copy of all correspondence. If your complaint is ignored or not adequately settled you will need this evidence to take things further.

保存好所有 收据 ，文件，照片或 其它 证据，所有通信都留有副本。如果你的投诉被忽略了，或者没有得到充分解决，你需要这些证据来采取进一步行动。

Step 6: Second opinion

6.征求他人意见

It can be useful to seek out a second opinion especially that of a qualified expert if you feel your complaint is not being upheld. This may cost you money that you are unable to recuperate but will help if you need to take legal action.

如果你觉得你的投诉没有得到解决，征求他人的意见也有用处，尤其是自身专家的建议。这会让你耗费一些金钱，但是如果你需要走法律途径的话，这会起到帮助。

Step 7: Don't give up

7.不要放弃

Finally, if your complaint is falling on deaf ears don't give up. Keep persevering until you have gotten an outcome you are happy with. Get advice from a consumer organisation, in the UK this would be Consumer Direct, they will supply further information about resolving your particular complaint.

最后，如果对方没有理会你的投诉，不要放弃。一定要坚持，直到获得满意的结果。向消费者组织征求意见，英国的相关组织是Consumer Direct，他们会为你解决自己的投诉提供进一步的信息。

Don't settle for second rate service, get what you deserve.

不要满足于二等服务，你要得到自己应得的。

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