jiuxing2015
Dear Sir/Madam,This is Melissa from Jiangsu. I bought 10 pairs of shoes from your online store on the 29th of April ,they are 99Yuan in all.and I got them on the 1st of May. Five pairs of pink shoes are good. But five pairs of apricot shoes with quality issues.they lose colour and we can not wear them. So I suggest you can improve the production process and change them for us and you should bear the freight.Looking forward to your reply.Best regards,Melissa你好,我是来自江苏的melissa(或者加上你自己的名字),我在4月29日从你的网店购买了十双鞋。一共是九十九元。五月一日收到了,五双粉色的鞋很好,但是五双杏色的鞋有掉色的质量问题,我们不能穿。所以我建议你们能改进生产,而且能为我们换一下,由你来承担运费。期盼回复。祝好Melissa(或者加上你自己的名字)
春天的玉米粒
亲爱的领导您好!我听说我们的产品出现了严重的质量问题,这让我很焦急。我非常担忧公司的未来。目前顾客的投诉很多,顾客就是上帝,所以我们应该以消费者的利益为主。我认为我们应该向顾客承认产品的质量不好,并且向他们道歉,这样才能更好的解决问题。然后我们应当收回不合格产品,并且按照价格退费用给顾客。最后我们要检查未出厂的产品质量,唯有这样才能解决目前的困难。希望您采纳我的建议。李华Dear leaderHow do you do!I heard our product in serious quality problem, it makes me very anxious. I'm very concerns about the future of the company.Current customers complain a lot, the customer is god, so we should give priority to the interests of the consumer. I think we should admit that the quality of the products to the customer is bad, and apologize to them, in order to better solve the problem. And then we shall withdraw the unqualified products, and to return to the customer cost price. Finally we must check not factory's products quality, only such ability to solve the present difficulties.I hope you to take my advice.Li hua
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