小小乖肉球
面试时我们常常遇到这样的问题，例如“在工作中你怎样面对一些艰难决策（tough decisions）”。HR们提出这样的问题并非是想得到一个关乎对错判断的答案（there are no right or wrong answers to this question），而是想看你在面对困境与棘手问题，你会遵照怎样的方式去解决（when you face a difficult decision or situation, you are able to handle it），以及怎样的决策对你来说是困难的（They also want to see what kind of decisions you consider difficult）。这种问题我们称之为“ 行为面试问题 （behavioral interview questions ）”。行为面试问题主要通过详细了解你对某一问题作出的应对措施来考察你某些方面的素质。说白了，核心就是看你在过去的工作实践中如何反应来判断你在新工作中的表现。（The logic behind these types of questions is that how you behaved in the past is a predictor of what you will do in the future.）应对这类行为面试问题最有效的方法就是：举出实例。你需要讲出自己在过往工作中面临的困境的具体例子（give one or two concrete examples of difficult situations ），进而阐述自己是如何做出决策和化解难题的（discuss what decisions you had to make to remedy the situations）。下面就为大家给出一些回答此类行为面试问题的小tips以及回答范例，希望能帮助你在下个面试中有更好的表现。Tips: 1、要自信（be confident） 举例说明时，要给面试官留下你确实有足够的自信以及能力在当时的情况下做重要决定（come across as confident and capable of making big decisions ），冷静和理性客观是首要的（calmly and rationally. ），同时注意避免提及那些使你显得优柔寡断或不是很确定的例子（avoid examples that make you seem indecisive or uncertain)。 2、要积极（keep positive） 一定要在整个面试过程中保持一种积极的状态。这里的“积极”特指你在你所提及的过往事例中所处的一种心理状态。（mental state）你曾经在某个特殊情境下必须解雇一名员工 ( it was a difficult decision to lay off that particular employee），这本是个消极决策，但它却正确地、有效地提升了部门效益（led to improvements in efficiency and productivity throughout our department”)，这时你就要有足够的底气向面试官展示自己的能力。 3、要详细（be specific） 无论你给出怎样的例子作为答案，一定记得要详尽（Whatever answer you give, be specific.）。一定记得要包括 “what you did”、“how you did it”，以及最最重要的：你的最终“艰难决策”有什么样的效果，它如何从根本上使你的团队收益。（how your difficult decision ultimately profited your team and your employer.）Examples of the Best Answers ： 1、“Decisions I have to make within a team are difficult, only because these decisions take more time and require deliberate communication between team members. ”简明扼要提出自己回答的核心要点：decision with time、take more time and deliberate communication，给面试官清晰、利落的印象是非常重要的。2、“For example, I was working on a team project, and my colleagues and I had to make a number of choices about how to use our limited budget. Because these decisions involved group conversations, our team learned how to communicate effectively with one another, and I believe we ultimately made the best decisions for the team.”如何使用有限资金、节省预算称得上是一大艰难决定，其中牵扯组员之间交流、各方意见冲突，最终能做到人与人之间的意见利益平衡统一实属不易。 3、“As a manager, the most difficult decisions I make involve layoffs. Before making those tough decisions, I always think carefully about what is best for the business and my employees. ”举你之前因特定职务而面临的决策难题作为例子在面试中是非常加分的。作为经理，裁员（layoff）就是最大的决策难题，同时也是非常普遍、具有极高参考意义的问题，简短而立场鲜明地告诉面试官，尽管裁员很艰难，但你所考虑的全部都是为了公司整体与其他员工的利益，这便使你个人形象加分不少。4、“While I do not relish making those kinds of choices, I do not shy away from this part of my job.”尽管我真的不愿做这样的决定，但我无法回避的是，这是我工作的一部分，我必须严肃认真面对。这样的说辞看似多余，却向面试官展现了一种负责任的态度，且措辞恰当，可以给面试官留下很好的印象。 [if !supportLists]5、[endif]“I find that the hardest decision I have to make is when I have to choose between strong team members for a promotion.”作为领导，选人提拔也是令人难以抉择的问题。“There have been occasions when, even though I personally liked one person better than another, I nonetheless had to choose the other person based on their potential to assume the responsibilities of their new role. ”虽然从个人角度出发我更倾向A，但从实际考虑他们承担新职务中众多责任的潜力的角度，我最终还是选择了B。这样的事例可以有力地向面试官展现了你在工作中的专业素养。6、“Sometimes I also had to promote younger employees over staff with seniority, simply because they were more skilled in the use of technology and more willing to work overtime. It’s never easy, but ultimately you have to think about who will be the most effective and productive in the new position.”破格提拔新人也是一项有着风险和不易的决定，只要年轻人表现够突出且有资格、有能力胜任职位，便需要得到比所谓有资历的老员工（staff with seniority）更多的机会。这样的能够体现你个人注重职场公平的例子在面试中也是尤为重要的。文章最后给大家分享一些英语外教课，来自乐知英语。 听课地址： 乐知英语创办于2006年，从事在线英语培训已有10年，曾经获得过“腾讯网十年最具影响力外语品牌”、“新浪教育最具口碑影响力外语教育机构”，深受上班族喜爱的在线英语培训机构，很多学员通过乐知的英美外教1对1课程，提高了英语水平，如果近期你也想学习英语，可以先去试听几节乐知英语的外教课，教学经验丰富and口语地道的外教老师会让你对英语重新燃起学习的热情。
JeffRen1966
英语面试常见问题及回答参考
我们在面试的时候，面试官一定会问一些问题的，那么这时候你就需要做好一些面试准备了，下面内容由我为大家带来的英语面试常见问题及回答参考，欢迎大家学习!
(1) 预测问题。这个环节不但能帮助你克服听力困难， 而且能缓解你在面试时候的紧张情绪。想象一下， 如果总是Pardon, Excuse me， 你怎么可能镇定自若?
(2) 书写答案。英语8级的牛人也会在英文面试时出现逻辑不清的情况， 因为流利和井井有条绝对不是同义词。笔者的亲身体会是， 越是英语流利的牛人， 越容易在面试的时候废话连篇， 逻辑混乱。
(3) 背诵答案。背诵三遍以内是结巴， 背诵十遍以内是流利的背诵， 而背诵二三十遍以上就不再是背诵， 而是滔滔不绝的自由表达!
(4) 若有所思。面试的时候， 在流利做答之前， 别忘了做思索状， 再加上个well， let me see……
衡量一个回答是否精彩， 只有一个标准： 这个回答中， 体现了申请人的什么特征?这些特征是优点还是缺点?如果是优点， 是否刚好适合所申请职位的优点?
一、 Personal Information 关于个人信息的问题
1. What’s the meaning of your English name? 你的英文名字有什么含义么?
问题分析： 有些申请人的英文名字不合常规， 比如叫King， 或者Sushi， 或者Monk等等。面试官询问这些申请人名字的含义， 主要有几个目的： 第一， 缓解面试的紧张气氛; 第二， 面试官也有一点点好奇心; 第三， 给申请人一个展示自己独特个性的机会， 因为敢于给自己起独特名字的人往往具有很独特的个性， 这些人希望引起别人的注意。
普通回答： Actually, Sushi is my nickname. My friends gave me this name because I like to eat the Japanese food sushi.
点评： 这个回答体现出你是个什么样的人呢?在中国吃寿司价格不菲， 如果吃寿司吃到了朋友给你起了“寿司”这个外号的地步， 这个申请人一定不会是囊中羞涩的人。同志们想一下， 我们在面试的时候， 是把自己伪装成“艰苦朴素”， 还是“锦衣玉食”呢?即使现如今寿司已经跌价到人尽可食的地步， 你这个回答也只是在告诉面试官： 嘿， 我可是个好吃的人啊!比较一下以下的这个回答， 你就知道哪个更胜一筹了。
回答示范1： As a matter of fact, Sushi is a nickname my friends gave me, because I like sushi and like to make sushi. I can make about ten different kinds of sushi! My friends say that my personality is a bit like sushi, simple but good, hehe.
点评1： 与刚才的回答相比， 这个回答体现出你是个什么样的人呢?一个擅长制作寿司的女孩子一定是动手能力比较强的， 而且喜欢做一些琐碎小事的人。同时， 把寿司的优点引申成自己的个性优点： 简单而美好， 真是一个不错的比喻。
回答示范2： The name King may sound a bit aggressive, I hope it won’t make you feel uncomfortable. As a matter of fact, I chose the name King simply because it sounds like my Chinese name Jing. But, there is also a hidden meaning in it, that is, I wish to conquer diseases like a King!
点评2： 如果你给自己起了一个类似“国王”这样比较aggressive的名字， 就得想好怎么样解释才能让面试官知道你并不是一个过分aggressive的人。这个回答体现了该申请人热爱自己医生职业的特点。
回答示范3： My given name in Chinese is Meng, so I chose Monk to be my English name. I admire the spirit of monks, you know, abstinence and tolerance.
点评3： 回答得妙呀， 不仅仅真实， 而且展现了自己的独特个性， 告诉面试官自己身上有和尚般的优秀品质： 克制欲望、 容忍。面试官只要不想嫁给你， 就一定会喜欢这样的回答。
2. What’s the meaning of your email address? 你的电子邮件地址有什么寓意么?
问题分析： 当代青年男女个性张扬， 所以连email地址也颇为独特。令笔者或迷惑或微笑的email 地址有很多， 比如neverlazy, bighead, lazyfish, 52n52n, yulovehong等等。与上一个问题一样， 善于交流的面试官往往乐于给你一个机会展示自己的个性。
较差回答： Lazyfish? Oh, I admire the goldfish for living an easy life. Compared to goldfish, human beings live a fast-paced life. So I chose this email address to make me feel a bit relaxed.
点评： 个性倾向于过慵懒的生活， 唉!
较差回答： 52n52n? oh, it means “I love you, I love you,” because 5 sounds like “I” in Chinese, and 2 for “love”, n for “you”. I registered this address to please my girlfriend, hehe.
点评： 公开示爱?啧啧， 除了他的女朋友会觉得甜蜜蜜， 别的人一律会露出特虚伪的笑容或胃里泛酸。唉!
回答示范： Neverlazy? Oh, I want to encourage myself never to be lazy! You know I am a hardworking person. So, it’s my slogan!
点评： 在email地址中都要给自己励志的女子， 一定是个超级工作狂， 好呀! (这名女子如愿进入了宝洁公司的CBD部门。)
3. Where are you from? Where is your hometown? 你是哪里人?家乡在什么地方?
问题分析： 很多老外在中国工作居住多年， 甚至自诩为中国通， 他们可能会顺便问问你是哪里人， 拉近和你的距离。
回答示范1： I was born and raised in the city of Wuhan. As far as I know, our company has a branch office near Hanzheng Street, and it’s quite a big office.
点评1： 这个回答说出了该公司在武汉的地址， 展示了一下自己提前所做的功课。
回答示范2： Well, my hometown is a small town which you probably have never heard of. The name of the town is Dehui, which means “good moral” in Chinese. The town is located in the middle of China’s Northeast. When you look at the map, it looks like the eye of the rooster. You know, China looks like a rooster on the map, and the Northeast region looks just like the head of the rooster. My hometown “Good Moral Town” is unknown to most people because it’s quite poor. The average income for a family is less than one thousand RMB per month.
点评2： 绝妙的回答!一方面生动地告诉外国面试官， 你的家乡是东北这个鸡头上眼睛部位的一个小县城， 另一方面， 让他知道你家乡的人们平均一个月才不到1,000元的收入， 令日入斗金的老外颇为欷觑。让他欷觑了， 你就被记住了。被记住， 是被录取的前提。
二、 Education 关于教育背景的问题
4. Why did you select your major area of study? 你为什么选择了这个专业?
问题分析： 外国面试官更喜欢提“为什么”的问题， 他希望申请人是一个有主见的人。
回答示范1： I was quite good at mathematics and physics back in high school so I chose a related major, Telecommunications. I also applied for the major of computer science. You know, these two majors are the hottest these years.
点评1： 实话实说。
回答示范2： As a matter of fact, I didn’t select the major of Geography Education at all, because I have never wanted to be a teacher. I had chosen Business Administration, Economics and Logistics Management when I applied to Zhongshan University, but unfortunately I failed to get into these hottest majors. The score I got on the College Entrance Examination was about ten points less than the minimum requirement. The school allocated me to a cold major, Geography Education, hehe. Luckily, I could select a second focus. I chose Public Relations Management to be my minor area of study. What was that saying? “When God closes the door, he opens a window.” Hehe.
点评2： 这个回答似乎很长， 但是却不得不这么长。这是一个典型的中国特色， 如果你的分数够不上第一志愿， 学校就把你打入某一个“冷宫”专业去， 而你为了进入这所一流的大学不得不屈服。这种怪现象制造出很多感觉自己比窦娥还冤的“冤男怨女”， 学着“地理教育”却痛恨从事教师职业， 学着“国际政治”却连国际新闻都懒得看!这个回答的优点在于： 第一， 向外国面试官普及了一下中国特色; 第二， 强调了自己对商业和管理一贯的热诚; 第三， 告诉对方其实自己高考只差10分才没进去最热门的专业; 第四， 自己是个不轻言放弃的人， 主修学不成用辅修来弥补; 第五， 把上帝拉进来， 显出你的幽默。
回答示范3： I selected Business English as I was quite good at English back in high school. Apart from this, my high school teachers recommended that I select a major related to business, since I showed some good qualities for business management at a young age. So, I chose this major, business plus English, two in one, hehe.
点评3： 这个回答强调了自己的两大优点： 第一， 英语好; 第二， 早在高中就已经是老师心目中适合从商的人。自夸而不着痕迹， 实在是高哇!
5. What subjects were your favorite? Why? 你最喜欢的课程是什么， 为什么?
问题分析： 与中国面试官一样， 对于应届毕业生， 外国面试官经常问问有关学业方面的问题。面试官喜欢的申请人， 是对自己专业的优缺点分析得头头是道的'人。
回答示范1： I liked Marketing Principles and Sales Management because the two courses provided us with the most up-to-date information on marketing and sales, including the origin and development of some famous brands, Pepsi, Nestle, and the local brands, Lining, Wang-lao-ji and so on. I felt that I already stepped into the business world when studying these courses. They were fantastic!
点评1： 喜欢的专业和自己申请的职业有紧密关联， 而且提到知名品牌的名字， 很容易使人产生共鸣。
回答示范2： I like the subjects that include lots of experiments, for example, CAD and Circuit Design. I found that I can learn more quickly by doing experiments than only studying the theories. I guess it’s partly because I am good with my hands, and doing experiments gives me a chance to learn in a creative way.
点评2： 利用课程说到自己“善于动手”和“有创造力”的优点， 不错。
回答示范3： My favorite courses are mostly in my minor area of study, Public Relations, as my major Geography Education is not really my interest. I like the courses of PR Crisis, Corporate Image and Media Relations not only because their content is interesting and useful, but also because they are taught in a very interactive way. Most teachers have an overseas MBA degree so they taught us as MBA students. It’s really cool, you know, we usually did the case studies on our own first, and then presented our opinions in front of the whole class. I loved those subjects!
点评： 的确有很多同学并不喜欢自己的主修课程， 那么， 请像这位同学一样， 告诉面试官你真正的兴趣在哪里。
6. What subjects were your least favorite? Why? 你最不喜欢的课程是什么?为什么?
问题分析： 外国面试官往往更加辨证， 在问完成功经历后一定要追问失败经历， 问完喜欢什么科目之后也要问问不喜欢什么科目。
回答示范1： My least favorite courses include Marxism and Revolutionary History of China. I don’t like these subjects not because I am not a patriot─actually I love my country and I am fascinated by its revolutionary history. However, these subjects turned out to be disappointments as the textbooks and the ways they were taught were nothing but a repetition of the history subjects in our secondary school.
点评1： 在和老外面试的时候， 要注意文化差异， 他可能很难理解中国学生为什么不喜欢学“马哲”和“中国革命史”， 所以你需要解释一下， 这并非是我们不爱国， 而是这两门课程几十年如一日的老面孔， 学生在高中就已经学过， 老师也不愿意对教学法进行创新。
回答示范2： I found Macroeconomics and Microeconomics disappointing as well, for the reason that their information fell behind the times. For example, the exchange rate between RMB and USD stilled remained 8.3 : 1 in the text! You can imagine how disappointed we were. So I spent more time listening to the lectures on economics organized by the Student Union.
点评2： 这个答案相比而言更好一些， 因为它体现出了申请人对知识的渴望， 以及在课堂上得不到知识时如何去自我进修。
7. Other than the courses you studied, what is the most important thing you learned from your college experience? 除了学习方面， 你在大学里面最大的收获是什么?
问题分析： 外国面试官的思维往往非常直接， 他坚持认为， 只有在大学里面有巨大收获的人， 才能在工作岗位上取得巨大收获。所以说， 千万不要天真地说： 我在大学里学会了自理， 学会了安排自己的生活!晕， 这是baby的成就， 绝对不能拿到大学里面来说了!
回答示范1： Well, I think the most important thing I have learnt in university is how to set appropriate goals and see them through. You know it is so easy for university students to waste time if they don’t set goals, so I set demanding goals to motivate myself. One is that I decided to get scholarships each year, the other one is that I decided to be the leader of a club on campus. Neither was easy, but in more than three years, I managed to achieve both. (点评： 面试官一定会追问你是怎么实现两个目标的。) Getting scholarship wasn’t quite difficult for me. Running for Presidency of a club, however, was more difficult than I expected as there was so much competition. To achieve the goal I changed my strategy. I transferred from the Student Union to a newly-founded union. And within 6 months, I acquired more than 20 members and organized a few eye-catching activities. As a result, I became the leader of that club. I think I’ve learnt not only to set a demanding goal, but also how to overcome all the difficulties to achieve it.
点评1： 这是一个很漂亮的回答， 体现了自己的优点： 既能够给自己设立比较高的目标， 也擅长克服困难， 实现自己的目标。面试官最喜欢的人选， 就是这种“目标导向型”的申请人。
回答示范2： My biggest achievement in my college life, I think, is that I have learnt to make choices. You know, there are various activities and part time jobs on campus, each sounds attractive. I’ve carefully chosen some of them which can help to achieve my long term career goal. I have said “no” to lots of invitations, like the dancing contests each year. I only participated in one of them and decided that rehearsals occupy too much time. In my opinion, nothing is more important than making the right choice.
点评2： 这个回答符合我们一贯强调的“个性化”和“夸赞自己”两个原则。
8. How did you finance your college education? 你大学的费用是怎么样支付的?(家里供还是自己打工?)
问题分析： 很显然， 和中国面试官相比， 老外更加青睐在大学就有赚钱能力的候选人， 并坚持认为他们的独立性和能力比完全依赖父母的候选人要强得多。
回答示范： So far, my tuition and living expense are around 40,000 RMB. My parents offer two thirds of it and I pay the rest of it. I have been granted scholarship three times, making 5,000 RMB in total. Teaching and other part-time jobs made another 5,000.
点评： 很真实的回答， 同时也体现了自己的学习成绩好和社团活动很积极的优点。
