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cat20121028

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1.hotel-"旅馆,客栈"是指提供住宿和膳食或者其他服务给旅行者的建筑.2.Rummery-"酒店"通常是和PARK连在一起使用,可想而知是更高级的享受.还有其他的一些说法,最终用途是一致的.3.fleabag-"廉价旅社"这个词本身是睡袋的意思.4.Inn-尤其指乡村或公路边的小旅馆.5.Lodge-游览区的旅馆,或者猎人住的山林小屋.6.Auberge-<法>小客栈,小旅馆7.MotorInn--<美>汽车旅馆8.Ritz--豪华的旅馆-里兹大饭店(以豪华著称的瑞士大旅馆)希望对你有用,不过应该还有其他的表达吧,欢迎补充.

酒店英语常用表达

291 评论(11)

annielove123

Daily Service 日常服务酒店日常英语对话(一)-(Knocking at the door.)-(敲门.)-May I come in?-我可以进来吗?-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话(二)-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All right.Come in,please.-好的,请进来.-Please clean it when I am out.-我马上要出去,请等一会儿打扫.-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧.酒店日常英语对话(三)-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的.-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有.如果有的话,我会及时给你送来的.酒店日常英语对话(四)-Why did you come in without my permission?-你为什么没经我允许就进来了?-It's my negligence.I beg your pardon.-我疏忽了,请你原谅.-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了,现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目.酒店日常英语对话(五)-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed?-它怎么被拆开了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的.酒店日常英语对话(六)-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢.-What is there in the wallet?-皮夹子里有些什么?-My daughter's photo and some money.-有一张我女儿的照片,还有一些钱.-Look,is this wallet yours?-看,这只皮夹子是不是你的?-Yes,it's mine.Thank you ever so much.-是我的,太感谢你了.酒店日常英语对话(七)-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话(八)-All right,I'll get it for you right away.-好的,我就去拿.-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。

2008-4-8 4:56:00 文:lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 traveller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。

The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。

express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor (英)底,层,一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor (英)二楼,(美)一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor (英)三楼,(美)二楼 spring 弹簧 cushion 靠垫,垫子 socket 插座,插口 sitting_room 起居室 voltage 电压floor 楼层,地板 carpentry (总称)木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。

1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好),好,先生(夫人)

2) How do you do? (-- how do you do ?)您好!

3) Hello (or hi )!您好!

4) How is everything (with you )?

(您的)一切都好吗?

5) How are you getting on ( or along ) these days ?这几天过得怎么样?

6) How are you ? (- Fine ,thank you .and you? )您的身体好吗?

7) Glad (nice ) to see you .

见到您很高兴。

8) Welcome to our hotel.

欢迎到我们的酒店来!

9) It's nice to meet you again , Mr. Johnson .再次见到您太好了,约翰逊先生。

10) Good –bye.(or bye-bye)再见!

11) Good night.晚安(晚间告别用)

12) Have a good rest.祝您休息好!

13) See you later (tomorrow).

以后(明天)见!

14) Hope to see you again soon.

希望不久再见到您!

15) Have a good time.

祝您过得愉快!

16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!

17) Please don't leave anything behind.请不要遗忘你的东西。

18) Mind (or watch) your step!

请走好!

19) We wish you a pleasant journey.

祝您旅途愉快!

20) Have a nice trip!一路平安!

21) All the best!万事如意。

酒店日常英语口语如下: 1 Welcome to our hotel! 欢迎光临(我们酒店)。

2 Welcome, sir/madam! 欢迎光临。 3 Good morning/afternoon/evening。

早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please。 请您稍候。

8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Thank you for waiting。 您久等了。

11 Sorry to keep you waiting。 不起让您久等了。

12 Do you speak Chinese/English? 请问您讲中文/英文吗? 13 Do you have a reservation? 请问您有预订吗? 14 Show me your passport or identification, please。 请出示一下您的护照或证件。

15 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡? 16 please show me your credit card。 请出示您的信用卡。

17 Please sign here。 请在这儿签字。

18 Here is your charge please。 这是找您的零钱。

19 This way, please。 这边请。

20 Follow me, please。 请跟我来。

21 After you, please。 您先请。

22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运! 25 Have a nice day1 祝您一天愉快! 26 Here you are。 给您。

27 Sorry 。 对不起。

28 Not at all。 没关系。

29 Of course。 当然可以。

30 Pardon? 请您再重复一遍,好吗? 31 No problem。 没问题。

32 Excuse me。 对不起,打扰一下。

33 Hold on, please。 请别挂电话。

34 Goodbye/Bye-bye! 再见! 35 The lift/toilet is over there。 电梯/洗手间在那边。

36 Banquet Hall is on the second floor。 宴会厅在二楼。

37 The Conference Center is just a cross the street。 会议中心在马路对面。

38 Do you have a reservation? 请问您有预定吗? 39 How many people, please? 请问您们是几位? 40 What kind of room do you want? 请问您需要哪种房间? 41 A single/twin room/suite is¥1200 per day。 单间/标准间/套间每天是1200元。

42 Breakfast is included in the price。 早餐已包含在房费中。

43 The local call is free,please press 9 before。 市话是免费的,请先拨9。

44 Check out time is before 2:00pm。

退房时间是下午2点以前。 45 Do you need a morning call? 请问您需要叫早服务吗? 46 Check out, please? 请问是结账吗? 47 please show me your room card and your receipt。

请出示您的房卡和收据。 48 Housekeeping, may come in? (客房)服务员,我可以进来吗? 49 May I clean your room now? 我可以现在打扫房间吗? 50 This is a hair-dryer you need。

这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。

如果您需要帮助,请拔1111。 52 Good nights! 晚安! 53 Here's your table。

这是您的座位。 54 What would you like to drink? 请问您喝点什么饮料? 55 Small or large? 您需要大份还是小份? 56 Anything else? 您还需要别的吗? 57 Let me repeat your order, please。

我给您重复一下菜单吧。 58 Hope you enjoy your meal。

祝您用餐愉快! 59 The total is¥38。 总消费是38元。

60 Please write the invoice payer。 请写一下您的发票付款单位。

61 Please keep your charge and invoice。 请收好您的零钱和发票。

62 Do you need a taxi? 请问您需要出租车吗? 63 May I take your luggage, please? 我帮您拿行李好吗? 64 Where are you to going, please? 请问您要去哪里? 65 Welcome to our hotel next time。

酒店英语口语在快餐厅里中常见词汇有:

要一个汉堡和一杯冰茶。

I'd like a hamburger and an iced tea. *iced tea因为发音相同,有时也可写成ice tea。

May I have two hot dogs, please?/ May I have two hot dogs, please? (我要两个热狗。)

Anything else? (还要别的吗?)

Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊,我在恩京学习的酒店英语口语,之前我想竞聘3星大酒店学习的酒店英语口语,恩京是朋友推荐的,恩京实行电话教学,学习、工作忙也不怕,能随时随地进行电话学习,我这高中毕业的水平都能学,呵呵何况你呢!祝你学习好,顺利!

Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。

(可口可乐) Fresh-up with Seven-up.(Seven-up) 提神醒脑,喝七喜。(七喜)。

Daily Service 日常服务 -(Knocking at the door.)-(敲门。)

-May I come in?-我可以进来吗? -Come in,please.-请进。 -Please don't come in.-请不要进来。

-Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗? -All right.Come in,please.-好的,请进来。

-Please clean it when I am out.-我马上要出去,请等一会儿打扫。 -May I change the water of the thermos now?-我现在可以换水吗? -Yes,please.-请换吧。

-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有几位朋友来访,请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好,客人来访我们会端茶进来的。

-By the way,is there any mail for me?-顺便一下,有我的邮件吗? -No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。

-Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。 -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。

-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。

-This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。

-Why is it unsealed?-它怎么被拆开了? -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。 -Have you lost anything today,sir?-先生,你今天丢过什么东西吗? -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。

-What is there in the wallet?-皮夹子里有些什么? -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。 -Look,is this wallet yours?-看,这只皮夹子是不是你的? -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。

-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。

-Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。

-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。

-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。

-All right,I'll get it for you right away.-好的,我就去拿。 -Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。

-Excuse me.-对不起。 -I am sorry.-很抱歉。

-I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。

-Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。

276 评论(8)

火星的星星

常用酒店英语词汇大全

常用酒店英语词汇大全如下:

Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以

B&B 家庭式酒店

Boutique hotel 精品酒店

Resort 度假村

King-size 特大号床

Queen-size 大号床

Twin beds 双床房

Single bed 单床房

Double room 双人间

Single room 单人间

Suite 套房

Studio suite 公寓套房

Adjoining room 相邻房

Connecting room 连通房

Executive Floor 行政楼层

Bellboy 行李员

Concierge 礼宾

Receptionist 前台接待

Reception/Front desk 前台

Coach 旅游大巴

Reservation 预订(不是预定)

Doorman 门房 门童

Housekeeping staff 客房清洁人员

Room service 客房服务,有时特指客房送餐服务

Ground 花园

Tip 小费

Service charge 服务费

Turn down 开夜床服务(指的是傍晚的.时候再次整理房间,使客人晚上睡的舒服)

Executive room 商务房

Shuttle bus 班车

Do Not Disturb Sign /DND sign请勿打扰牌

Please Make Up sign /PMU sign 请收拾房间牌

check-out 退房

check-in 登记入住

lobby 大堂

Owner response: 业主回复

Porter门房

Hotel Concierge酒店礼宾部

Procurement Manager; Purchasing Manager采购部经理

Food & Beverage Manager; Catering Manager餐饮部经理

Table Hostess餐桌女服务员

Kitchen Hand; Kitchen Help;

Kitchen Worker厨工

Cook; Chef厨师

Head Chef厨师长

Cook炊事员

Assistant Manager大堂副理

Lobby Manager大堂经理

Tourist Guide导游

Sauce Cook调味汁厨师

Restaurant Manager饭店经理

Rooms Division Manager房务部经理

Second Chef副厨师长

Second Waiter副领班

Trainee Manager见习经理

Receptionist接待员

Bar Operative酒吧服务员

Hotel Accountant酒店会计

Chief Accountant; Financial Controller酒店主管会计;财务总监

Housekeeping Manager客房部经理

Executive Housekeeper; Head Housekeeper客房部主管

Chambermaid客房女服务员

Head Waiter ;Captain领班

Floor Attendant楼层服务员

Travel Agent 旅游中介

Doorman门童

Pantryman配餐员

Front Desk Manager前台经理

Front Office Supervisor前台领班

Front Office Manager前厅经理

Assistant Front Office Manager前厅副理

Cleaner清洁工

Food Checker食品检验员

Vegetable Cook蔬菜厨师

Materials Manager物料经理

Western-Style Restaurant Manager西餐部经理

Executive Assistant Manager行政副经理

Assistant Banquet Manager宴会部副经理

Banquet Manager宴会部经理

Night Manager夜班经理

Hotel Greeter迎宾员

Reservation Manager预订部经理

Chinese-Style Restaurant Manager中餐部经理

Resident Manager驻店经理

Front Clerk; Reception Clerk总台接待员

酒店岗位:

客房预定 room reservation

客 满 fully booked

房间种类 types of rooms

双 人 房 double room

标 准 房 standard room

双 床 房 twin room

高 级 房 superior room

豪 华 房 deluxe room

商 务 房 executive room

套 房 suite

普通套房 junior room

高级套房 senior suite

总统套房 Presidential suite

朝南的房间 a room facing south

公寓套房 studio room

连 通 房 connecting room

相 邻 房 adjoining room

没有按预定抵店 no show

确 认 信 letter of confirmation

服 务 费 service charge

额外费用 extra charge

班 车 shuttle bus

全 价 full price

折 扣 价 discounted price

标 准 价 rack rate

优 惠 价 special price

免 费 complimentary rate

特大号床 king-size bed

大 号 床 queen-size bed

推 迟 postpone

空 房 Vacancy/vacant room

取消 cancel/cancellation

更改 change

预定 book/reserve

自动门 automatic door

登记入住 check in

结帐 check out

一件行李 a piece of baggage/luggage

背包 shoulder bag

纸箱 cardboard box

手提箱 briefcase

汽车行李箱 luggage trunk

送行李 send up

填写 fill out

名牌 name tag

夜床服务 turn – down service

打扫房间 make up

稍稍整理 tidy up

洗衣项目 laundry items

加快服务 express service

核对 check

包间 private room

菜单 menu

套餐 set menu

定满了 fully booked

租 rent

计划表 schedule

推举 recommend

酒店内设施

adapter 连接器

brief ease 公文包

out of order 坏了

coupon奖券

Food Mall 食品街

Ancient Culture Street古文化街

fire sprinkler 灭火喷淋

coat hanger 大衣架 pillow 枕头

heating control 加热控制

ice tongs 冰夹 chair 椅子

bedside table 床头桌

ceiling light 顶灯

luggage stand 行李架

swimming bag游泳袋

power socket 电源插座

note pad 记事簿

shoe basket鞋篮

ice bucket 冰桶

security latch安全门

dry cleaning docket 干洗单

breakfast menu 早餐菜单

light switch 灯开关

air conditioner vent 空调排风口

pillow case枕套

coffee table 咖啡桌

wall paper 壁纸

hair dryer 吹风机

standing lamp 地灯

valet stand 衣物架

switch 开关

desk chair (与书桌配套的)椅子

laundry docket 洗衣单

Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌

chest of drawers 带抽屉的柜厨

sheer curtains 纱窗帘

desk lamp 台灯

television cabinet 电视柜

single bed 单人床 double bed 双人床 desk书桌

dusting 去尘

toilet brush 马桶刷子

refuse bag 废物袋

mopping 拖地

scrub 檫洗

dustpan and brush 簸箕和刷子

detergent 清洁剂

vacuum cleaner 吸尘器

mop 拖把

shampoo 洗发水

soap 香皂

bath foam 浴液

sewing kit 针线盒

moisturizer 润肤露

shower cap 浴帽

shoehorn鞋拔

shoe shine檫皮鞋

Bedside lamp 床头灯

wardrobe 衣柜

television guide电视指南

Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌

slippers拖鞋 drapes 布帘

ceiling屋顶

Laundry docket 洗衣单

window sill 窗台

shopping bag 购物袋

bookshelf 书架

ground floor (英)底,层,一楼

cabinet 橱柜

switch 开关

Venetian blind 百叶窗帘

curtain 窗帘

wastebasket 字纸篓

tea trolley 活动茶几

night table 床头柜

first floor (英)二楼,(美)一楼

folding screen 屏风

hanger 挂钩

plug 插头

wall plate 壁上挂盘

Chinese painting 国画

elevator, lift 电梯

drawer 抽屉

second floor (英)三楼,(美)二楼

spring 弹簧

cushion 靠垫,垫子

socket 插座,插口

sitting room 起居室

voltage 电压

floor 楼层,地板

carpentry (总称)木器

tea table 茶几

bedclothes 床上用品

quilt 被子

mattress 床垫

thermos 热水瓶

transformer 变压器

酒店前台用语:

market price 市价

cashiers desk 兑换处

coin 硬币

accounting desk 帐务处

check-out time 退房时间

voucher 证件

price list 价目表

check, cheque 支票

sign (动)签字

interest 利息

form 表格

reservation 预订

reception desk 接待处

tip 小费

reservation desk 预订处

luggage office 行李房

spare (形)多余的

postpone (动)延期

cancel (动)取消

travelers cheque 旅行支票

pay (动)付款

fill (动)填写 administration 管理、经营

note 纸币

registration desk 入宿登记处

lobby 前厅

luggage rack 行李架

visit card 名片

identification card 身份证

rate of exchange 兑换率

conversion rate 换算率

charge (动)收费

bill 帐单

change money 换钱

procedure 手续、程序

information desk 问询处

luggage label 行李标签

overbooking 超额订房

reasonable (形)合理的

cash (动)兑换

keep (动)保留、保存

bank draft 汇票

accept (动)接受

procedure fee 手续费

fill in the form 填表

酒店的种类:

Designed hotel 设计酒店

boutique hotel 精品酒店

certified hotel for tourism 旅游定点旅馆

family hotel 家庭旅馆

B&B: 经济型酒店

resort hotel 度假区酒店

酒店部门:

电脑部E.D.P.

市场营销部sales & Marketing Division

销售部Sales Department

公关部Public Relation Department

预订部Reservation Department

客务部Room Division

前厅部Front Office Department

管家部Housekeeping Department

餐饮部Food & Beverage Department

康乐部Recreation and Entertainment Department

工程部Engineering Department

保安部Security Department

行政部Rear-Service Department

商场部Shopping Arcade

其他:

Oriental Plaza: 东方新天地

Forbidden city:故宫

High-speed wireless internet: 高速无线上网

Owner response: 业主回复

Expatriates/ expats:外籍人士/外籍员工

F&B:餐饮

Mansion/ service-apartment:酒店式公寓

English tea:英式红茶/英式下午茶

CTS:中国旅行社

Prepaid cell: 预付型手机

Toiletries: 洗漱用品

Morning call 唤醒服务

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