逍遥黑猫
在我们平凡的日常里，道歉信使用的情况越来越多，道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么一般道歉信是怎么写的呢？以下是我收集整理的英文道歉信4篇，欢迎阅读，希望大家能够喜欢。
Ms. MITSUKO IWASAKI
3-16-6-804, HIGASHISUNA
KOTO-KU
TOKYO, 136-0074
Dear Ms. Iwasaki,
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your
Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.
May the year of the Rabbit bring you joy and prosperity.
Yours Sincerely,
Alfred Zhuang
Front Office Manager
November 03, 1999
Mr. Shen Nan Ping
Flat 20F, Block 1
Robinson Heights
8 Robinson Road
Hong Kong
因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，
这是一种礼貌。道歉信要写得坦率，诚恳。
1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party
last saturday, owing to the fact that my little son was suddenly taken ill early that
day.
hoping to see you soon.truly yours,
tom
亲爱的南希小姐：
小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
Alfred Zhuang
Front Office Manager
Mr. Ulrich Niemann.
Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice
【译文 】
亲爱的.约翰：
我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。
因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。
随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。
希望早点见到你。
你真挚的：
艾丽丝
Mary瑶瑶
在日新月异的现代社会中，道歉信的使用越来越广泛，我们通常在对别人表示赔礼道歉时会用到道歉信。相信许多人会觉得道歉信很难写吧，以下是我帮大家整理的英文道歉信5篇，希望能够帮助到大家。
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
Alfred Zhuang
Front Office Manager
Mr. Ulrich Niemann.
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
Dear guests:
A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.
We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.
I wish you have a good time!
dear mr. shen
we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42.
we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.
mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely
alfred zhuang
front office manager
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。 A major business partner of our company will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to accompany him there to negotiate about a new transaction。
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。 Pursuing study overseas is an essential step in the accomplishment of your dream。
亲爱的查理，
请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的.主要业务合作伙伴将出席一个重要会议在厦门这个周末，和我的老板最后选择我陪他去谈判关于一个新事务。
我刚刚被告知这个计划，我高兴的决定是一个机会展示和提高我的能力，所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。
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