酒店英语实践题

下面是我整理的饭店英语 面试 口语，希望对大家有帮助。

饭店英语面试口语 自我介绍 ：

"When I left college, I wanted to go into hotel and catering work so I took up a position as areceptionist to learn some front of house skills.

Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year. I then moved to a more prestigious hotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverage operations and housekeeping.

I held full responsibility for staff management and motivation, food control and sales, wine andliquor stocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations.

After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old converted Yorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant & Bar for up to 55 guests.

I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitability and preparing regular reports for management. I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigated and implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.

So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 2010 winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards."

①如果你是应届 毕业 生

Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College。 I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability. I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。 Thanks for your time.

②如果你仅有实习 经验

my name is , and i am years old. I am now studying tourism management at..college i am confident, out-going and responsible. I like to attend outdoor activities and watch movies. I amgood atcommunication.I did my internship at .....hotel for ...... Want to have the opportunity to practice at your hotel.

③如果你有若干年的工作经验

My name is ....and my English name is ......It is my honor to be here and I really appreciate you offer me the chance of face-to face interview .I graduated from ... , and my major is hotel management .I like this kind of field very much and I take it as my career .Till now I have one year and a half experience .As a 23 years old man, I like to collect more experience to enrich myself and then it can help me to laid good foundation for my future career .

④如果你经验丰富

Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is ...., 24-year-old, professional tourism management. I have done in the home front as the manager on duty, respect Hyatt done after room foreman, I have a wealth of management and customer service experience, my outgoing, cheerful, I like the hotel industry. I want your hotel to a display platform, I will work harder and learning.

饭店英语面试口语问题精选：

“work experience” is the type of work you've done in the past. If you haven't started working yet you can say “Right now I'm still a student.” or “I'm a recent grad and Ihaven't started working yet.” In the second sentence, “recent grad” is short for “recent graduate” and means that you have just finished school.

酒店 英语口语 面试 (1)：请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'm still a student.”(现在我还是个学生。)或者说“I'm a recent grad and I haven't started working yet.”(我刚刚毕业，还没有开始工作。)“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

Second One: What's your greatest weakness?

This is a popular question that western employers like to ask to make candidates nervous! In fact, they ask this to know how you respond to a difficult question. You shouldn't answer by telling your greatest weakness since you might not get the job! Instead, you can tell them something that isn't directly related to the job position.

酒店英语口语面试 (2)：你最大的缺点是什么?西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。

Third One: Why do you feel you are qualified for this job?

This question is a good opportunity to brag a little bit. You should talk about some extra skills you have that maybe wasn't included in your resume, or talk about your greatest strength in more detail.

酒店英语口语面试 (3)：你为什么觉得自己胜任这份工作?这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下你的特长。

Fourth One: What kind of salary did you have in mind?

Salary is how much money you earn, usually per year. When asked this, it's best to answer with a salary range or approximation and not an exact figure. This shows that you are familiar with the industry if you know what the approximate salary should be.

酒店英语口语面试 (4)：你期望的薪水是多少?“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。

Fifth One: If hired, when could you start work?

When answering this it's best not to say you can start right away. This might make you seem very desperate for a job. A safe answer would be “I can start at the beginning of next month.”

酒店英语口语面试 (5)：如果雇佣的话，你什么时候开始工作?回答这个问题时。一定要注意!不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常 保险 的回答可以是“I can start at the beginning of next month.”(我下月初可以开始上班。)

Sixth One: What kind of work does the posi-tion involve?

You can ask this to clarify exactly what kind of work you'll be doing.

这个职位包括哪些工作?通过问这句话，你可以清楚地了解到你的工作内容。

自信，笑容，也就是要给人以亲和力，这是酒店面试官主要看重的，因为酒店就是要服务客人的，所以，给客人以好心情是酒店上层对员工的要求。酒店对实习生的要求有四点：专业技能，对客服务，交流能力，英语能力。而最后两项对实习生尤其重要，因为前两项，酒店是会培训的，后者是个人能力问题。所以在英语面试当中，要注重后面两项。准备一份英文自我介绍是必要的，内容吗，可以介绍一下自己的业余生活，酒店倾向外向的男生或女生，所以内容要能体现出你是活泼开朗的，比如，业余时间会和同学聊天，会参加一些party, 参加一些课外活动。有可能问的问题：1.do you have an english name?2.what do you do in your spare time?3.what's your shortcoming？4.what's your favorite sports?5.how much do you know about our hotel?6.why do you choose our hotel?7.which department do you want to join? 8.introduce yourself?9.talk about one of your friends.10.we think that you are not suitable for food and beverage department,do you want to go housekeeping?