tingting2171
所谓的电话会议，通俗地说就是利用电话机作为工具，利用电话线作为载体来开会的新型会议模式。下面就来说说电话会议常见的英语口语表达，大家千万别错过。电话会议常见的英语口语表达1.good morning/afternoon/evening要问候别人，你可以说，"Hi! How are you?"但在商务场合，问候别人更合适的方式是，"Good morning/Good afternoon/Good evening."同时包括他们的姓名："Good morning, Ms. Smith."2.how may I help you无论你是在哪个领域，你工作的很大一部分内容会涉及到请求或提供帮助。无论他们是你的客户还是老板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万小心不要只是回答一句， "What do you want?"这句话听起来相待的粗鲁，特别是用错了音调的话更可怕(句子末尾的降调会使之听上去非常的不礼貌)。3.I'm sorry/I will当事情发生问题时，任何人都不希望听到的是借口。因此首先要道歉，然后采取行动。如果你回答不出问题或是不能完成某人的请求时，就用"I'm sorry ? 开始。这是避免冲突的最好的方式。例如，说"I'm sorry, I don't know the answer."但是不要就此停止!接着说出你将要做的内容。"But I will find out." "I'm sorry"表示出你对他们的关心，用"I will"表示你会帮助他们以安慰他们的情绪。4.would you mind?/Could you?/I'd appreciate除非你是老板，你不要让别人觉得你是在发号施令。用疑问句比用陈述句更能表达你的请求。"Would you mind looking at this report?"或是"Could you take a look at this?"比以下的句子更恰当，"Look at this report."当你礼貌的提出请求时，同事会更乐意答应你!5.in my opinion/I'm afraid I don't agree在工作中，要讨论新的想法或是项目时，你需要用礼貌的方式来解释你的想法或是表示你不同意。将短语"In my opinion ?用在句首来告诉听者你希望获得各种各样的不同意见。如果你不赞同某人，不要说， "That's the dumbest idea I've ever heard!" 而说，"I'm afraid I don't agree."小心选择你的用词还让和你共同协作的人更愿意听你的意见!电话会议常用的英语口语1. 寒暄语如何说商务中的开场白不需要太多花边功夫，只需要简要介绍自己就好。Are we all on? 大家都在吗?Can I ask that we all state our names, please? 我们大家先说下各自名字吧。I’m here. It’s [your name] in [your city]. 我在哦。我是来自(某某城市)的(某某)。Can everybody hear me? 大家都能听到我的声音吗?2. 如何请求别人解释有时候，由于信号不好，电话会议上你可以听不清别人在说什么。所以，你可以错过一些内容。那么此时，如何请别人阐释清楚?Could you speak more slowly, please? 劳驾，您能说慢点儿吗?Could you repeat that, please? 劳驾，能重复一遍吗?Would you mind spelling that for me, please? 不好意思，您能拼写下吗?Could you explain that in another way, please? 您能用其他方式再解释下吗?I’m afraid I didn’t get that.不好意思，我没听清楚你的话。3. 如何在电话会议中请求休息下电话会议有时候给人压力非常大。所以需要适当让自己放松下。但要记住你要礼貌地告诉别人。[Your name] speaking. I need to leave for ten minutes. Is that okay with everyone?我是XX，我现在可能要走开10分钟左右。大家OK吗?你回来的时候，也需要告诉大家，你可以用下面句子和大家重新打招呼。[Your name] here. I’m back on the line again. 我是XX，我又回来了。[Your name] just coming back in here, thanks everyone. 我回来了，谢谢大家。4. 如何谈论自己观点到了某个阶段的时候，别人可能也会要要求你表达自己观点。那么要如何组织语言，让大家感兴趣听你说的话呢?秘诀就是：用轻松的方式介绍自己，不要一板一眼，学会自然放松，参会人会比较舒服。Today I’m here to talk to you about…今天主要谈谈……I’m delighted to be here today to tell you about…今天很高兴告诉大家Today I would like to outline our plans for…今天我们就要框定计划Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。Then I will look at…/ then we’ll go over… 然后，我们再看看……And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈……I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。5. 观点表达结束，如何收场Well, that brings me to the end of my idea, thanks so much for listening. 这就是我想说的，谢谢大家。It was a real pleasure being here today. Goodbye and thank you.今天真得非常愉快，那么再见了，谢谢大家。Well that’s it from me. Thanks a lot. 以上就是我想讲的，多谢各位。6. 如何在电话会议中成为积极参与者在电话会议中，如果你积极融入其中，肯定要发表自己的想法，或对别人想法加以补充，或反驳。A: 如何有礼貌打断别人说话?Sorry, I interrupted you. You were saying…? 对不起，打扰你一下。你是说……Please go on… 请继续After you…你先说I’m sorry, but could you speak up a little? 对不起，你能说得再详细点吗?I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚，你能再说一遍吗?I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。能再说一遍吗?B: 你有一些问题，如何表达?Am I to understand that… 我能……这样理解吗?Sorry, but just to clarify…对不起，我只是想澄清下……So, what we’re saying is…所以，我们现在的意思是……C: 赞同别人想法，怎么说?That’s an excellent point [person’s name], I totally agree with you on that.XX，你的观点很棒，我完全同意。Okay, I think we are all on the same page here…好了，我想大家的想法都统一了。Yes, I get what you’re saying…是的，我明白你的意思D: 不赞同别人，如何反驳?I’m sorry but I think you may have that slightly wrong…不好意思，但我觉得你讲的有点问题。From our perspective, it’s a little different. Let me explain. 从我们这边来看，情况可能不一样，下面我们来解释下。Well, yes and no—can I tell you how we see it? 嗯，我们既赞成，也不赞成，我能具体讲讲我们的想法吗?7. 如何有理有据地谈判开电话会议，有时候还会遇到谈判。双方可能就某个问题僵持不下，在某些利益问题上可能有纷争。每个人都既想赢，又不想被别人占便宜。但谈判桌上，生意人最不可以失态。Professional businesspeople never lose control of their emotions.那么此时，最重要的就是守住自己的底牌(deal breaker)，有所坚持、但有所妥协。下面这些说法是非常好的表达!I understand that we can’t do that, but can we discuss some other alternatives? 我理解我们做不到这点，那我们还有其他备选方案吗?I hear what you’re saying, but our bottom line is very clear on this one.我知道你的意思，但是我们对此的底线是非常清晰的。This is the deal breaker for us, we can’t budge. 这是我们的底线，这是没法讨价还价的。8. 如何约定后续电话会议很多事情不是一次电话会议就能搞定的。那么如何和对方约定下一次通话机会呢?I’d like to set up a meeting with you at your earliest convenience. When are you free?我们想尽早再与您通个电话。不知你什么时候方便?Are you free to talk again next week? 下个星期可以再通一次电话吗?How does 2:30 p.m. Thursday sound? 周四下午2:30怎么样?Does Thursday at 2:30 p.m. suit you? 周四下午2:30，你们OK吗?电话会议的英语口语对话对话一：A: This is Frank Fin from France.我是弗兰克芬，我在法国。B: This is Dick Brown from the USA.我是迪克布朗，我在美国。A: Mr. Fin, how do you think about our offer?芬先生，您对我们的报盘有何看法?B: Mr. Brown, the price you offered is a little higher.布朗先生，你们的报价有点高。对话二：A: Mr. Fin, just think about our quality.芬先生，考虑一下我们的质量吧。B: Yes, but can you grant us a discount?是的，但是贵公司可否给我们打个折扣?A: We have to have a conference talking about it.我们要开会研究一下。B: OK. Thank you for your consideration.好的。谢谢您考虑我们的建议。
专属兔兔的
到国外出差之前，一般而言都以传真和外国的当事者取得晤面的约定，很少用电话联络。但是在国内，或是自己在国外需要紧急晤面的时候，利用电话则较为方便。在本篇中所要介绍的是要求晤面的人：
(1)正确介绍自己的姓名，与正确获知对方姓名。
(2)要询问希望与谁晤面，并且把意思正确地传达给对方。
(3)要传达或询问约定的时间与场所。
如果能正确地沟通并掌握上述三点原则，那么你的商务英文电话就可以说是及格了。
(1)经由秘书安排约定
I’d like to make an appoingtment with Mr.Hammer. (我想要和Hammer先生约个见面时间)
原则上约定见面商谈时，应事先用传真或信函同志对方较为妥当。如果在事先未能以书面告知时，最好说清楚见面时想说的内容，如 to diascuss the contract [洽谈合同事宜]。
(2)经由秘书安排约定
Could I see Mr.Hammer sometime this week? (我们能不能在这个星期跟Hammer先生见个面?
sometime this week 是[这个星期随便什么时候]之意。最好配合自己的日程表说清楚有空闲的时间，如 Either on Wednesday or Thursday.(星期三或星期四都可以)。
(3)经由秘书安排约定
Would it be possible to see Mr.Hammer tomorrow? (明天能不能跟 Hammer先生见个面?) 左句含有 Does Mr.Hammer have time to meet with me tomorrow? (Hammer先生明天有时间跟我见面吗?)，或 If he does have time,may I meet him tomorrow? (如果他有空，我明天能跟他见面吗?)之意。
(4)经由秘书安排约定
What time is convenient for him? (他什么时候有空呢?) 也可以说 What time is he available?(他什么时候有空?)，但用 convenient 会给人比较客气的感觉。如果无法照对方的要求时间见面时，就说I\’m available at three o\’clock.(我三点有空)来试探一下也无妨。
(5)经由秘书安排约定
I\’d like to have lunch with him tomorrow. (我想明天和他吃午饭)
在欧美，商业界常举行 a lunch meeting [商业午餐]。在这种聚餐中，不但容易相互沟通，也可以借此加深彼此交情，因而用餐的时间长达三小时的情形也屡见不鲜。
(6)直接求见本人
If you have time, I\’d like to meet with you today. (如果您有时间，我想今天跟您见个面)
虽然已约好时间，可是有急事想提早见面时，就可以用这句。如果没有空闲时间就说 I\’m sorry,but I\’m really tied up today.(很抱歉，我今天真的没空)。
(7)直接求见本人
Could you spare me about half an hour? (能不能给我半个小时的时间?)
这句话是对熟人说的话。spare是[腾出(时间)，分让(东西)之意。有时间的话说 Sure.,OK.等;如果没空的话说 I\’m afraid I can\’t.(恐怕不行)就可以了。
(8)直接求见本人
Could we get together at L.A.Restaurant? (我们能不能在洛城餐厅会面?)
get together是[聚会、会面]之意的较为随便的说法。说明聚会地点，如某某餐厅等时，最好指出大家共同认识(shared knowledge)的目标比较好。
(9)直接求见本人
I was wondering if we could arrange a meeting to discuss the new product. (我想，我们是不是可以安排一次会面来讨论新产品)
这句是经由第三者介绍而尚未谋面的人在约定晤面时使用。I was wondering if...的说法含有不太拘束形式的温和语气。还可以用Would it be possible to meet and discuss the new product?.
(10)直接求见本人
I\’m calling about what we discussed the other day. (我打电话是为了前几天我们所讨论的事)
这句是已见过面想再继续时的说词。接到电话的人可以答称 I\’ve been waiting for your call.(我一直在等您的电话里)，并接着说Let\’s get together. When can we meet to talk?(我们来聚一聚。什么时候可以见面?)
(11)询问目的
What would you like to talk to me about? (你要跟我谈些什么事?)
也可以用 Can l ask you what you want to discuss?.要见面之前，事先了解讨论的内容、前后关系、背景(context)等有助于预作交涉前的准备工作。
(12)表示同意
Sure. (好啊!)
简短地表达肯定的方式有 Certainly. (当然可以)，Of course.(当然)等，意思都差不多。在谈话中如果常用这种简短词句会给人幼稚的感觉。应该用一些不同说法才能给人较佳印象。
(13)表示拒绝
I don\’t think we have to meet on this subject. (关于这个问题，我不认为我们有见面的必要)
对于不认识的人或推销人员的求见电话，认为无需见面时，可以用这句话，或明确地用It\’s probably not necessary to meet.(没有必要见面)来加以谢绝。
(14)与代理人会面
I\’m afraid I can\’t, but Mr.Brown will meet you instead. (我不能会面，但Mr.Brown会替我跟你见面)
句首用 I\’m afraid I can\’t...会给人非常客气的印象。若不小心而唐突地说出I\’m too busy to meet you.,说不定会给对方带来受轻视的感觉。
(15)想要决定的时间与场所
May I arrange the time and the place, please? (能不能让我安排时间与场所?)
也可以 Do you mind if I set the time and location for our meeting? (我来定见面的时间和地点可以吗?)。开会的时间和地点常常影响商谈的成果，因而配合对方时间的同时，要把握主导权。
(16)询问适当的时间
When do you have free time? (您什么时候有空?)
这是自己有时间可以配合对方来约定见面时间的问法。也可以用 When are you available? 谈商务时，free time 指的是除去假日及下班后的时间。
(17)告知适当时间
I’m free at three o\’clock today. (我今天下午3点有空)
此句是(3点以前不方便，但3点以后才有空)的意思。也可以用 I\’m available at three o\’clock.如果是[3点到4点有空]的话，就用availbale from three o \’clock until four 即可。
(18)提议约定日期与时间
Can I see you Thursday at nine? (我能不能在星期四，9点跟您见面?)
如果对方没有时间时，就用 How about...? 的句型来调整适当的见面时间。用I\’ll be free anytime from 10:00a.m.till 3:00p.m.on Wednesday.(星期三的上午10点到下午3点我都有空)的话，可以让对方选择方便的时间。
中国家庭并不常用电话答录机(Answering Machine),但在北美家庭，几乎家家都用。外来电话拨入时，若该电话号码的主人不在，就会让拨入者听到一段留言，这叫Answer。绝大多数的Answer都是千篇一律的：说明主人不在，请拨入者留下简短信息及姓名电话号码等。以下几则特别的 Answer 体现了美国佬的幽默，你能体会出其幽默所在吗? 同时，本人希望读者能举一反三，从美国家庭电话留言中学到一些有用的东西，从而可以应用到商务电话留言当中来：
1) My wife and I can’t come to the phone right now, but if you’ll leave your name and number, we’ll get back to you as soon as we’re finished.
2) Hi. This is John. If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn’t lend me enough money. If you are my friends, you owe me money. If you are a female, don’t worry, I have plenty of money.
3) Hi, I’m not home right now but my answering machine is, so you can talk to it instead. Wait for the beep(beep：主人的Answer讲完以后，Answer Machine会发出一声beep, 这时候来电话者就可以开始留言了。).
4) Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets(磁铁).
注：通常情况下，来电话者面对录音讲话都不太自然，所以语言往往很急促，三句两句话就完了。这可苦坏了接听留言的主人，听多少遍都听不清留言者到底是谁，讲了些什么。对于母语非英文的人，这种感觉会更深。所以，以下这两段幽默干脆就首先告诉电话拨入者，我的Answer Machine不好使，你且慢慢来。
5) Hello, this is Sally’s microwave. Her answering machine just eloped(私奔) with her tape deck(磁带驱动器), so I’m stuck with taking her calls. Say, if you want anything cooked while you leave your message, just hold it up to the phone.
6) Hello, you are talking to a machine. I am capable of receiving messages. My owners do not needsiding(墙板，壁板), windows, or a hot tub(浴盆), and their carpets are clean. They give to charity(慈善团体) through their office and do not need their picture taken. If you’re still with me, leave your name and number and they will get back to you.
7) Hi. I am probably home. I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
8) This is not an answering machine -- this is a telepathic(心灵感应术) thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I’ll think about returning your call.
注：tone：与对第3)句beep 的注释含义完全一样，主人的Answer讲完以后，Answer Machine会发出一声beep, 这时候来电话者就可以开始留言了。
9) Hi, this is George. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
6) Hello, you are talking to a machine. I am capable of receiving messages. My owners do not need siding(墙板，壁板), windows, or a hot tub(浴盆), and their carpets are clean. They give to charity(慈善团体) through their office and do not need their picture taken. If you’re still with me, leave your name and number and they will get back to you.
7) Hi. I am probably home. I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
8) This is not an answering machine -- this is a telepathic(心灵感应术) thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I’ll think about returning your call. 注：tone：与对第3)句beep 的注释含义完全一样，主人的Answer讲完以后，Answer Machine会发出一声beep, 这时候来电话者就可以开始留言了。
9) Hi, this is George. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
10) If you are a burglar(夜贼), then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
11) You’re growing tired. Your eyelids(眼皮) are getting heavy. You feel very sleepy now. You are gradually losing your willpower(毅力) and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to(感到无助而被迫做某事) leave your name, number, and a message.
12) Please leave a message. However, you have the right to remain silent. Everything you say will be recorded and will be used by us.
注：you have the right to remain silent：电影电视里警察出示逮捕令时常讲的一句话。西方社会讲究人权，任何疑犯在未审判之前不得认为有罪，因而不能逼供、更不可拷打：他们有权保持沉默。
13) Hello, you’ve reached Jim and Sonya. We can’t pick up the phone right now, because we’re doing something we really enjoy. Sonya likes doing it up and down, and I like doing it left to right ... real slowly. So leave a message, and when we’re done brushing our teeth, we’ll get back to you.
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sherilyxia
约定：商量并确定;一般指和某人许下诺言在一定的时间去实现。下面就由我为大家带来关于约定的英语短语集锦，希望大家能有所收获。
关于约定的相关短
约定定义 stipulative definition;
约定呼叫(电话) appointment call;
约定货载 booking cargo;
约定剂量当量 committed dose equivalent;
约定价值 agreed value; commitment value;
约定交货期 period stipulated for delivery;
约定利率 contract rate of interest;
约定论 conventionalism;
约定面谈时间 appointment for interview;
约定皮重 computed tare;
约定全损 compromised total loss;
约定时限 agree on a time frame;
约定授信额度 agree on the ceiling of credit;
约定税率 conventional tariff;
约定效率 conventional efficiency;
约定真值 conventional true value
关于约定的相关单词
Promise
Commitment
appoint
Agreement
关于约定的相关短句或解释
expiration of the agreed term;
约定的期限届满
agree on a meeting place;
约定会晤地点
fix a time for the meeting;
约定开会时间
by a preconcerted arrangement;
按事先约定的安排
He appointed to meet us at the entrance of the theatre.
他约定在剧院门口和我们碰头。
We made arrangements with them to meet in a week.
我们和他们约定一星期后见面。
关于约定的相关例句
1. Poor Dr Pegler got terribly behindhand with his appointments.
可怜的佩格勒博士大大落后于当初的约定。
2. You cannot ask for your money back before the agreed date.
约定的日期没到，你不能把钱要回去。
3. She made an appointment for her son to see the doctor.
她为儿子约定了看医生的时间。
4. We arranged to meet in reception at 6.30.
我们约定6:30在接待处会面。
5. The platoon made its way to the pre - arranged rendezvous in the desert.
这个排向事先约定的沙漠中的会合点进发.
6. It's past the appointed time . Maybe he isn't coming.
约定的时间都过了,别是他不来了吧?
7. He appointed to meet us at the entrance of the theatre.
他约定在剧院门口和我们碰头.
8. We made arrangements with them to meet in a week.
我们和他们约定一星期后见面.
9. The time appointed for the meeting was ten o'clock.
约定的开会时间是十点.
10. I have arranged to meet her at ten o'clock.
我约定在十点钟会见她.
11. We must appoint a day to meet again.
我们要约定好下次会面的日期.
12. They went into action at a given signal.
在约定的信号发出时,他们投入了战斗.
13. They met at the agreed time.
他们按约定时间见面.
14. They arranged to meet in Riverside Park at the unearthly hour of seven in the morning.
他们约定一大清早7点在河滨公园见面。
15. Murray and Alison came to some sort of loose arrangement before he went home.
默里在回家前和艾莉森达成了大致的约定。
关于约定的双语例句
他们约定不久见面。
They made a date to meet soon.
在约定的时间她不在那里。
She wasn't there at the appointed time.
本文档使用了以下命名约定和格式约定。
This documentation makes use of the following naming and formatting conventions.
严格遵守包和类的命名约定和大小写约定。
Rigorously follow package and class naming and capitalization conventions.
如果有任何服务正在引用某个约定，则不能删除该约定。
You cannot drop a contract if any services refer to the contract.
视图的索引命名约定与表的索引命名约定相同。
The naming conventions for indexes on views are the same as for indexes on tables.
你照约定回到我的身边了么?
Are you back for me as you promised?
能不能更改我们约定时间?
Can we reschedule our appointment?
以上是我整理所得，欢迎大家阅读和收藏。
夏香林萌
约定全损compromisedtotalloss;约定呼叫（电话）appointmentcallagreeon;约定剂量当量committeddoseequivalent：约定定义stipulativedefinition;约定货载bookingcargo，呵呵常用词组;约定时限agreeonatimeframe;appoint;arrange;约定效率conventionalefficiency;约定利率contractrateofinterest;convention等;约定论conventionalism;约定授信额度agreeontheceilingofcredit;commitmentvalue;约定价值agreedvalue;约定税率conventionaltariff;约定皮重computedtare;约定面谈时间appointmentforinterview;约定交货期periodstipulatedfordelivery
