克利玛碴
第一篇：Gentlemen,I would like to report to you a matter, that my subordinate Bob has left the laptop on train on his way home, and he has contacted the railway station for this omission, but it is not that likely to get it back. Bob has wrote me a letter to explain the entire details, I will update you latter.Best Regards,Jack第二篇：According to the diagram, we can know more about the unemployment trend of US, EU and Japan from 1950 to 1995. During the past 45 years, the unemployment rate of Japan had presented a stable curve with an approximate value 2% and despite those o oil price shocks, that indicates, in this period, the economy and employment of Japan were in a prime time as well as not subject to the international oil price. On the contrary, the unemployment curve of US exhibited to us a more variable status, which had a distribution with a maximum more than 8% and a minimum less than 4%, and remarkably, after those o oil price shocks on both 1975 and 1980, US unemployment rate rocketed ice on the o crisis years. All of these, showed that the economy and employment of US were changeful and especially subject to the international oil price. For EU's curve, we can see it is also stable as Japan before the first oil price shock, however, being attacked by the shock, the unemployment rate of EU rocketed just like US from 1975, and this increase had even been continueing untill 1985. In a sense, the economy and employment of EU largely depended on international environment and difficultly recovered once being in winter.。
Hello! My name is Paul. I'd like to introduce my family to you. I have a warm family. There're four people in my family. They are my father, my mother, my grandfather and I. My family live in a tall building. We are on the 4th floor. If you open the door, you can see the living room first. In the middle of the living room, you can see the safe and the desks. Next to the living room, there are three bedrooms. One is mine. The other o are my parents' and my grandfather's. In front of the living room, there is a kitchen and a bathroom.。
Business English munication is a professional international trade doors vocational skills classes, English as a means of munication for business activities also represent the graduates who work in the most widespread application of business English knowledge. After a semester of learning, I have basically mastered the international business English munications basic knowledge, the use of skilled foreign trade messages in the various language methods and formats, the correct use of professional terminology, from the establishment of business relations, credit investigation, the site, offer, counter-offer, orders, payment, transport, insurance, claims, settlements and other trade links to the letters of credit, invoices, bills of lading and other documents of the foreign trade of the production, and also included confirmation, agreements, contracts, etc. set. With China's accession to the World Trade Organization, as well as a growing number of enterprises to enter the international market, foreign trade practitioners social needs constant development. This vast number of job-seekers to create good jobs. Cross-border beeen different countries modity trading. As a result of the transaction the parties belonging to o different countries or regions, and therefore engaged in such business activities more than domestic plex, difficult, and thus more challenging. This requires a solid business personnel in the basic knowledge and highly operational capability in the modern international business activities, the use of skilled foreign trade and business English knowledge of English letters. The class will study the contents of a full integration practice work.。
催收信是卖放在规定期限内未收到货款，提醒或催促买方付款的函件。
写此类信要求文字简练、意思清楚；同时要求语气诚恳、体贴，彬彬有理。不可轻易怀疑对方故意拖欠不付，以免伤害对方感情，不利于达到索款的目的，或妨碍以后的业务。
对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。 总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。
2。实用范例 （1）subject: demanding overdue payment dear sirs, account no.8756 as you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue. we think you may not have received the statement of account we sent you on 30th august showing the balance of us$ 80,000 you owe. we send you a copy and hope it may have your early attention. yours faithfully, xxx 主题：索取逾期账款 亲爱的先生： 第8756号账单 鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。
我们猜想贵方可能未及时收到我们8月30日发出的80,000美元欠款的账单。现寄出一份，并希望贵方及早处理。
你真诚的xxx (2)subject: urging payment dear sirs, account no.8756 not having received any reply to our e-mail of september 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is us$ 80,000. no doubt there is some special reason for delay in payment and we should wele an explanation and also your remittance, yours faithfully, xxx 主题：再次索取欠款 亲爱的先生： 第8756号账单 未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方，欠款为80,000美元。
毫无疑问，一定有特殊原因使贵方延误付款，我们期待贵方说明原因并寄上汇款。 你真诚的xxx (3)subject: insisting on payment dear sirs, account no.8756 it is very difficult to understand why we have not heard from you in reply to our o e-mail of 8th and 18th september for payment of the sum us$ 80,000 you are still owing. we had hoped that you would at least explain why the account continues to remain unpaid. i am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, i am afraid you leave us no choice but to take other steps to recover the amount due.。
Dear Sirs,
we have learned from the Commercial Counselor's Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the modities you want.
To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.
Our clothing has been awarded by many prize. And it's won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.
It's our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.
Looking forward to your early reply .
yours faithfully
XXX
商务英语中的书信的格式有三种，我们最常用的是齐头式。它与一般书信的格式是不同的，开头顶格写称呼Dear sir /madam， 第一段与称呼的那行空一行r然后顶格写内容，写第二段时 ，要与第一段空一行的距离，然后顶格写内容，第三段同样与第二段空一行的距离，然后写内容。即段与段之间空一行的距离，开头顶格写。这是与一般书信最大的不同，结尾署名也与最后一段空一行的距离，然后顶格写Sincerely，再起一行顶格写上你的名字
Dear Sir,
Thank you fou your letter.
Our products will be shipped in July.
I will appreciated if I can get your offer!
To:Michael ChauFrom:xxxSubject:The problems we discussedWe have discussed the problem about the high turnover of our pany.They can be contributed to low salary,few munication,poor working conditions.Thus,I advise to implement more activities so that all the employees will have opportunities to municate with each other.This will be helpful in decreasing their unsatisfaction and inspiring higher performance.Looking forward to hearing your opinions.xxx。
Dear Sirs,
we have learned from the Commercial Counselor's Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the modities you want.
To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.
Our clothing has been awarded by many prize. And it's won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.
It's our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.
Looking forward to your early reply .
yours faithfully
XXX
虽说估计没有三百字，但是内容差不多很完备了
Commercial Counselor's Office of our Embassy 是我国驻贵国大使馆商务参赞处，你从哪得知对方公司信息的就写从哪得知的了，信中提及这点很有必要。
Dear Angus,
I've received a request from a potential client, Mr. Lee, that he would like to take 10 samples and some brochures back home for a trial sale. Could you please contact him at XXXX-XXXX (phone no.) as soon as possible?
Thank you very much for your attention.
Best regards,
XXX (your name)
活着的梦想
memo多用于公司内部，通常是个人写给个人或者个人写给整个公司或者部门。下面是我整理的 商务英语 便函memo的写作方式，以供大家学习参考。
MEMO
To: John Carter, Regional Sales Manager
From: Mary Walden, National Sales Director
Date: 29 March 2004
Subject: Annual Sales Conference
This year's Annual Sales Conferences will take place in our London Branch from 3 April to 8 April. Please book your flight in advance and we will meet all your expense during your stay there.
(今年的年度销售大会将于4月3日至4月8日在我们伦敦分公司举行。 请提前预定航班。您在此期间的所有开支将由我们支付。)
通过上面的列子可以看出memo 通常包含一下几个部分：
公司名称：
收函人姓名(和职务)To：
留言人姓名(和职务)From：
留言日期Date：
便函主题Subject：
正文：
a.公司名称：因为大部分memo都是用专门的公司用纸书写，因此上面会有公司的名称，电话等。如果没有你可以把它们打印出来。
b.To:指这个memo是写给谁的。
c.From:指这个memo是谁写的。
d.Date:指的是写这个memo时的日期。日期按照影视英语的写法要先写日子，然后是月份和年。这里需要注意月份的 英语单词 应该是拼写出来。在较为正式的场合下，月份通常不用阿拉伯数字，也不能缩写形式。
e.Subject:指的是主题，即这个memo主要是说哪方面的事情。这个单词可以缩写为Sub。主题有时候也可以用Re:来表示。 Re是regarding 的缩写，即这个memo是关于什么内容的，也就是主题，它就等于subject。
f.正文：即这个memo的具体内容。
1. 这个memo是谁写的?她的职务是什么?
2. 这个memo是写给谁的?他的职务是什么?
3.指这个memo是什么时候写的? 请写出年月日。
4.这个memo的主题是什么?
答案：
1.这个memo是Mary Walden 写的，她的职务是全国销售总监。
2.这个memo是写给John Carter的，他的职务是地区销售经理。
3.这个memo是2004年3月29日写的。
4.这个memo的主题是年度销售大会。
Memo根据它的用途可以分为指令型、通知型、建议型和 报告 型等。
Memo
To： All Staff
From： Anna Hope, Sales Director
Date: 18 May 2004
Sub: The Visit of Chairman
The Chairman of our corporation is going to visit our company next Monday 24 May 2004.He plans to discuss the pricing policy for our newly launched product with our sales staff. He will arrive there at 10am and please attend the welcome reception for him at 10:15 am. Thanks!
(我们公司的董事长将于2004年5月24日(下周一)来我们公司。他计划与我们的销售人员讨论新近推出的产品的定价制度。他将于上午10点钟到达，请大家10点15分出席为他举行的欢迎会。谢谢!)
Memo
To：ALL Department Managers
From：Simon Hofner，Human Resources Managers
Date：30 March 2004
Sub： In-service English Training
An English class will take place in the Training Centre. Please encourage your own staff attend the course.
Please send me the names of all interested staff by 10am on 3 April.
(英语培训班将在培训中心举行。请鼓励你们的员工参加。 请在4月3日上午10点前把愿意参加培训的员工名单给我。)
Memo
To：Mary Zhang, Managing Director
From: Paul Gray, Production Manager
Date: 16 May 2004
Sub: Suggestions
Having checked our production capacity for the next year, I can suggest the following:
Increase production by 20 000 bottles over a three-month period, while maintaining present production level of other lines.
Discontinue production of weaker line(s) and use the shortfall capacity for mineral water.
I hope one of these suggestion is suitable.
(核对了我们明年的生产能力后，我想提出以下建议：在3个月期间产量再增加两万瓶，同时保持其他产品的现有生产水平。不再生产一些销售不好的产品而改为生产矿泉水。希望能采纳我的某个建议。)
例一：Memo
To： James Palmer, Sales Director
From: Jane Philips, Regional Sales Manager
Date: 23 April 2004
Subject：Survey
As requested by Managing Director，I have done a consumer research survey concerning our product. The survey showed that the market potential for our own brand shirts would be negligible.
(应总经理的要求，我已经完成了一个关于我们产品的客户调研。这个调查表明我们生产的自家品牌的衬衫在市场上没有太大的潜力。)
Consumer [kən'sjuːmə] n. 消费者;用户，顾客
Concerning [kən'sɜːnɪŋ] prep. 关于;就…而言 we read stories concerning visitors from outer space.
Potential [pəˈtenʃl] n. 潜能;可能性;[(+for)]
Negligible ['neglɪdʒɪb(ə)l] a.可以忽略的;无关紧要的;微不足道的;
有时候memo根据情况可能会更加口语化一些。在有些情况下还可以直接手写：
例二：Memo
To： Sheila From：Pauls
Date： Tuesday Time：9：30am
Can you give me the following data, please? a) Latest sales figures for market share of our products. b) Total market survey for soft drink(US North East).
(你能给我以下数据吗?a)我们产品所占市场份额的最新数字。b)软饮料的整个 市场调查 (美国东北部的地区))
1. 首先memo这个单词有些时候可以省略，因为大多数memo都印在专门的公司用纸上，并且纸上已经印有公司的标志等，如果没有memo这个词则要些出来。memo这个单词可以写在第一行的中间或者左边。
2. 注意memo的格式，即To，From，Date和Subject这4项内容的位置并不是议程不变的，可以有以下形式：
From： To：
Date： Re:To: From:
Subject: Date:Date: To:
From: Subject:
3.明确表明意图，准确传递信息。在实际工作中，memo的内容可长可短，也可以正式或者非正式化，甚至非常口语化。这主要取决于对象是谁和所写的正式程度。不必用过于复杂的单词，行文应该简单，每句话表达一个意思。
4.如果内容较长，可以适当分段并且标注编号，可以用1，2，3或者A，B，C 等符号标识不同的内容。
5.语言应该礼貌。
6.便函写作会涉及到开会时间和地点等问题。要想将这样的信息传递清楚就涉及到正确使用表示时间和地点的介词，而这仅仅是需要注意的语法知识的以小部分而已。不仅非正式文体写作需要注意语法知识，书信和报告中也要注意这些细节，因此本书专门就重要的语法知识进行了专项讲解。有关语法讲解和练习请参看本书第5章第2单元的内容。
BEC考试中对memo的考核情况
在BEC 初、中、高三个级别中，memo通常只出现在初级和中级的写作考试中。请大家注意以下几点：
1.初级考试中会让你写一个memo，不过考试中的试题会把memo的格式写出来。
2.对于中级考生而言，memo的格式必须掌握。
3.格式中的To,From,Date,Subject 这4项内容中不论有多少单词都不计入考试要求的字数的。列如，中级写作中memo的写作要求为40-50个单词，这个字数指的是memo的正文，而格式中的单词不计入。
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