镜SHOW公主
(一) 打电话的人找的是你自己，你又恰好接了电话。A: Daisy 在吗?Is Daisy there?B: 我就是。1. Speaking.2. This is she/he.3. You're speaking/talking to her/him.4. This is Daisy。5. That's me. 我就是。(二) 打电话的人要找的人不在A: May I speak to Mr. Gates? (请问 Gates 先生在吗?)B: 1.He's not here right now. 他现在不在这里。2. He's out. 他出去了。3. He's in a meeting right now. 他现在正在开会。4. You've just missed him. 你刚好错过他了。5. He's just stepped out. 他刚好出去了。(三) 打电话的人要找的人不在, 问对方是否要留言A: Can I talk to Mark? (Mark在吗?)B：1. He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?2. He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来A: Do you know when he will be back? 你知道他什么时候会回来吗?B: 1. I'm sorry. I don't know. 抱歉, 我不知道。2. He should be back in 20 minutes. 他应该二十分钟内会回来。(五)打电话的人要找的人不在, 愿意接受对方的留言A: Can I leave a message? 我可以留个话?B: 1. Yes. Go ahead, please. 可以, 请继续。
吉果0412
接听：Hello/Good morning/... 自报姓名：(This is) ... speaking. 问对方姓名：Who's that speaking? 好久不见的老朋友：Hey, it's you!/Fancy hearing from you! 寒暄：How are you? 回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldn't be better. 其它客套话：How is your business?/How are things going on with you?/How is your family? 转接找别人的电话：Hold on, please./Just a moment. I will switch the line to him./Let me put through to him. 别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile? 感谢来电：Thanks for calling./Nice to have your call./Pleased to talk with you. 告别：Talk to you later./Take care./Bye bye./See you. 回应感谢：You are welcome./My pleasure.
施ccccceci
你要那么多说法没用的。你要是真的用英语打电话，接电话开头就是 hello, this is XXX speaking。打电话看你是什么身份打给什么人了，比如给中介打，就说 hello, this is the tenant from XXXXX apartment, can i speak to XXX. 你想问他是不是你要找的那个人，就说is that XXX or is XXX speaking
小雨后哒晴天
英语打电话时话术：
1、 (接电话方)拿起电话
Hello! This is Watson speaking.
(喂?这里是华生)
2、 (拨电话方)说明目的
Hello, this is Robert calling for Steve.
(喂，我是Robert，我找Tom)
3、 (接电话方)询问身份
May I ask what company you are calling from, please?
(请问一下你是哪个公司的?)
4、 (拨电话方)自报家门
This is Robert calling from WSE Company.
(我是WSE公司的Robert)
5、 (接电话方)询问分机
Do you know what extension he's on?
(你知道他的分机号码吗?)
6、 (拨电话方)查询分机
I don’t know, could you please help me to check the telephone directory?
(我不知道，你能帮我查一下电话簿吗?)
7、 (接电话方)电话转接
Please hold and I’ll put you through.
(请不要挂机，我帮你转过去)
8、 (接电话方)对方正忙
Steve is on another line at the moment. Would you like to hold?
(Steve电话占线，你要等他吗?)
9、 (拨电话方)电话留言
May I leave a message for him?
(我能给他留个言吗?)
10、(接电话方)通话结束
Thanks for calling. I’ll speak to him later. Good bye.
(感谢来电，我稍后会告知他，再见)
