打电话第一句英语

英语打电话时话术：

1、 (接电话方)拿起电话

Hello! This is Watson speaking.

(喂?这里是华生)

2、 (拨电话方)说明目的

Hello, this is Robert calling for Steve.

(喂，我是Robert，我找Tom)

3、 (接电话方)询问身份

May I ask what company you are calling from, please?

(请问一下你是哪个公司的?)

4、 (拨电话方)自报家门

This is Robert calling from WSE Company.

(我是WSE公司的Robert)

5、 (接电话方)询问分机

Do you know what extension he's on?

(你知道他的分机号码吗?)

6、 (拨电话方)查询分机

I don’t know, could you please help me to check the telephone directory?

(我不知道，你能帮我查一下电话簿吗?)

7、 (接电话方)电话转接

Please hold and I’ll put you through.

(请不要挂机，我帮你转过去)

8、 (接电话方)对方正忙

Steve is on another line at the moment. Would you like to hold?

(Steve电话占线，你要等他吗?)

9、 (拨电话方)电话留言

May I leave a message for him?

(我能给他留个言吗?)

10、(接电话方)通话结束

Thanks for calling. I’ll speak to him later. Good bye.

(感谢来电，我稍后会告知他，再见)

This is XX,就是先告诉对方你是谁，然后再说找谁，就说can i.....

Hello, this is XXX. -:)

喂! hello请找一下*** may i talk to (speak to )xxx?我要给你发个传真请给个信号 i need to fax you some documents, will you give me a feedback once it's done.Is xxx there?Who am i speaking to?Is xx available?xxx is not here. May i take a message?etc.

Hello, this is XXX(人名) from XXX(公司). May I speak to XXX?

Hi/Hello, this is a call from company XX speaking. May i speak to ...

Hello, my name is xxxx. I'm calling from XXXX in China. Can I speak to B?你一定要用this is xxxx也没关系.

不用，就按第一种讲，之后你再解释

Hello. This is Mike from Apple Corportaion.我是某公司的某某某。May I speak to Tom?我可以和某某说话吗。Who's that?你是谁？Is that....? 你是某某某吗？注意电话用语中，我用this，你用that

(一) 打电话的人找的是你自己，你又恰好接了电话。A: Daisy 在吗?Is Daisy there?B: 我就是。1. Speaking.2. This is she/he.3. You're speaking/talking to her/him.4. This is Daisy。5. That's me. 我就是。(二) 打电话的人要找的人不在A: May I speak to Mr. Gates? (请问 Gates 先生在吗?)B: 1.He's not here right now. 他现在不在这里。2. He's out. 他出去了。3. He's in a meeting right now. 他现在正在开会。4. You've just missed him. 你刚好错过他了。5. He's just stepped out. 他刚好出去了。(三) 打电话的人要找的人不在, 问对方是否要留言A: Can I talk to Mark? (Mark在吗?)B：1. He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?2. He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来A: Do you know when he will be back? 你知道他什么时候会回来吗?B: 1. I'm sorry. I don't know. 抱歉, 我不知道。2. He should be back in 20 minutes. 他应该二十分钟内会回来。(五)打电话的人要找的人不在, 愿意接受对方的留言A: Can I leave a message? 我可以留个话?B: 1. Yes. Go ahead, please. 可以, 请继续。