berber1215
随着中国的不断强大以及中外交流的日趋频繁，英语作为世界语言在中国越来越受到重视，中国人对英语的学习兴趣也越来越浓。我整理了英语打电话情景对话，欢迎阅读!
我可以取消预约吗?Can I cancel my appointment?
A：Hello. Dr. Brown’s Dental Office. How can I help you?
您好。这里是布朗医生牙科诊所。我能为您做什么?
B：Hi, this is Susan Smith. I’m calling about my appointment with Doctor Brown today at 3
30pm. I’m sorry to say that I can’t be there by then.
A：What happened?
出什么事了吗?
B：I got the flu. I have a fever and a headache. Can I cancel my appointment?
我得了流感，发烧头痛。我可以取消预约吗?
A：Sure, you can, but you’ll be charged for $10.
当然，但是您需要付10美元。
B：Oh, there’s a charge? Why?
哦，要付钱，为什么?
A：This is for the delayed cancellation. Because this time is reserved for you. If you are unable to keep an appointment, you should notify us 48 hours in advance. Otherwise, the charge will be made.
因为您取消预约的时间太晚了，那个时间段已经为您预留了。如果您要取消预约，您需要至少提前48小时告诉我们。否则，会产生违约的费用。
B：I see. That’s ok. I’ll pay.
明白了。好的，我会付钱的
A：Thanks for your understanding. Do you want to make another appointment?
谢谢您的理解。您需要预约另一个时间吗?
B：No. Not right now. When I feel better I’ll call you again.
不，暂时不用。等我好些了，我会再打电话的。
A：Ok. Take care.
好的。多保重。
B：Thank you.
谢谢。
取消与牙医预约Cancelling a dentist appointment
A：Hello. This is Doctor Bell’s Office. Can I help you?
您好，这里是贝尔医生的诊所。我能为您做什么?
B：Hi. This is Taylor Wright calling. I’ve got an appointment with Doctor Bell at 9.00 tomorrow morning. I’ve got to cancel this appointment. My father-in-law passed away suddenly last night.
你好。我是泰勒赖特。我有一个明早9点的预约，但是我得取消它了。我的岳父昨晚突然去世了。
A：I’m sorry to hear that. Cancelling the appointment is no problem. Thank you for your call.
很抱歉听到这个消息。取消预约是没有问题的。谢谢您来电。
B：Thanks a lot. Good bye.
非常感谢。再见。
取消家里的电话服务 A home phone cancellation
A：Hello. This is Bell Canada. How can I help you?
您好，这里是贝尔加拿大公司。我能为您做什么?
B：Hi. This is Amy Yang. I’m calling for a home phone cancellation. I’m moving out next month.
你好。我是艾米杨。我想要撤掉家里的电话。我下个月就搬家了。
A：Okay. What day would you want your home phone cancelled?
好的。您希望哪天开始取消电话呢?
B：The end of this month.
这个月末。
A：All right. I’ll do it for you by then. Anything else?
好的。我会在那时候取消您的电话服务。还有什么其他事可以帮您吗?
B：No, thanks.
没有了，谢谢。
A：Bye.
再见。
蓝梦蝶朵丽卡
下面是我整理的电话 英语情景对话 ，以供大家学习参考。
抱歉这么晚打来的说法：
1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思)
3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。
4. I’m sorry to call you so early. 对不起这么早打电话来。
5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。
有急事时的表达 方法 ：
1. It’s urgent. Could I have her mobilephone number?
2. Could you tell me where I can reach her?
3. This is an emergency. I need to get in contact with him right now.
翻译：
1. 我有急事，可不可以告诉我她的手机号码?
2. 能不能告诉我在哪里可以找到她?
3. 我有急事，需要马上跟他联络。
打错电话时常说：
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344 ?
简译：
1. 抱歉我打错电话了。(打错电话通常用：have the wrong number 表示)
2. 这里是02-2718-5398吗?
3. 很抱歉打扰你了。
4. 很抱歉。我想我一定是打错电话了。
5. 我可以核对一下电话号码吗?是不是2211-3344?
解析：
1. 区域号码是 area code
2. 电话号码的念法：02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four. 0 可念成 oh 或 zero，*22 可念成 two-two 或 double two
1. I will send you some brochures, if you are interested.
如果您有兴趣的话，我可以寄给您一些介绍产品的小册子。
2. Can you suggest an alternative﹖
能否告知您其他方便时间?
3. As an alternative I wish to propose May 3rd.
另一个方便时间是5月3日。
4. If you are interested we may consider selecting you as our partner.
如果贵公司感兴趣，我们可以考虑选择你们作为我们的合作伙伴。
5. I see. But aren't these prices for your domestic customers﹖
我明白了。但是这些价格是提供给国内顾客的吗?
6.Yes, we take note of your comment. Prices depend also on volume. How much quantity do you forecast to sell in the first year﹖
好的，我们会注意这一点。价格也会因数量而有所不同，贵公司预计在第一年销售多少数量呢?
7.Then let us develop together a marketing plan with yearly forecasts of volume with pricing.
那么，让我们依年度数量预测来共同拟订一个市场销售计划。
订购商品及询问
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any Life Menu Magazine tenth stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
简译：
1.我想要订你们目录上的晚礼服。
2.我可以订些花吗?
3.我要怎么付款?
4.我想要买你们电视 广告 上的汽车。
5.请寄目录给我。
6.你们第十期的“生活菜单”还有存货吗?
7.需要多久才会送到呢?
8.你们送来的产品不是我订的东西.
9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。
解析：
1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。
2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. 。而advertisement 则指(平面的)广告，简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏，这些都是很常用到的。
3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单)
优质英语培训问答知识库
