天堂猫ivy
商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。接下来我为大家整理了实用商务英语口语会话，希望对你有帮助哦!
实用商务英语口语会话一：厨房礼节
(Office ambience)
M： Hey, Chen Hao, what happened?
C： Someone ate my lunch! 早上我买了一盒土豆沙拉放在冰箱里。现在没了!
M：Gone? Did you have your name on it?
C：Write your name on the box?是不是自己的饭还不知道呀?
M：外面买的饭，盒子看起来都差不多不少。If you don't have your name on it, 别人拿错是很有可能的呀!
C：那倒是。不过，发生了今天的事, I don't think I'll ever forget to put my name on my lunch.
M：不过这冰箱确实是个大问题。 Sometimes people bring their lunch, and later decide to go out to eat and forget about their food in the frig until it starts to smell.
C：是呀，有两次我看到有东西都发霉了。I just have to throw them out. 得了，别说了，真恶心。
I have to find some lunch.
M：See you later.
C：Hi, Mary, ready to go home? Can I walk with you?
M：Sure. By the way, did you find out who ate your lunch?
C：Oh, yes, I did. It was all a mistake. Brian太忙，让William给他带个沙拉回来放在冰箱里。Brian 去冰箱拿沙拉的时候William还没有回来。他以为我的沙拉就是William替他买的，所以就吃了。
M：原来如此。 But we do need to remind people to observe simple kitchen courtesies.
C：Simple kitchen courtesies? 厨房里还有礼貌呀?
M：当然有呀!For example, if you drink the last cup of coffee, you should fix a new pot for others.
C：我同意。有两次，我想喝咖啡，可是到了厨房看见的是空咖啡壶。I have to make a new pot and wait for a long time to get the coffee ready。
M： Also, it's just good manners to clean up after yourself such as wiping off the counter and throwing away the trash.
C：噢，擦桌面和扔垃圾!这我倒是没有想到，因为在家里这些不是我妈，就是我姐姐做的。不过，Next time, I should pay more attention to it.
M：You also have to remember: keep the refrigerator clean -- put your name on your food and throw away any unwanted food; make a new pot of coffee when you drink the last cup. Throw away the trash, and clean the counter.
C：Thank you, Mary.
实用商务英语口语会话二：介绍顺序
陈豪这个小伙子在ABC美国公司做得不错。今天老板又给他一个重要的\任务。 是什么任务呢? 你听听就知道了。
(Office ambience)
C：Hi, Mary. Do you have a minute? I need your help.
M：Sure. What is it?
C：公司的部几位高层领导人这星期从美国到这里来访问。我的老板让我今天晚上陪其中的一位，Mr. Johnson去参加我们客户举行的招待会。
M：Well, aren't you flattered that your boss asked you to do that?
C：Yes, I am. 不过，去招待会我就得把Mr. Johnson介绍给我们的客户和在场的其他公司的同事。 I 'm not confident that I can do it correctly.
M：It's simple. You need to remember three rules. Rule #1: always introduce people of lesser rank to people of greater rank.
C：把级别低的人介绍给级别高的人。OK, rule #2。
M：Rule #2 is to say the name of the most important person first.
C：噢，先说最重要的人的名字。那Mr. Johnson今天就是最重要的人物了。
M：No, 在你把他介绍给我们客户的时候，他就没有客户那么重要了。
C：那倒是。Without clients we would have no business。所以我得先说客户的名字，再把Mr. Johnson介绍给他们。Mary, 让我先回去练练。一会儿我再来找你。
M：No problem。
M：陈豪，你刚才急忙走了，我还没说Rule #3呢!
C：Rule #3是什么呀?
M：在说了最重要的人的名字后，你该说：I would like to introduce so and so to you。
C：让我试一试。要是客户的名字是Smith，我该说：Mr. Smith, I would like to introduce you to Mr. Johnson。对吗?
M：No, 不对。你应该说：Mr. Smith, I would like to introduce Mr. Johnson to you。要是你把我介绍给Mr. Johnson你该怎么说?
C：我该说：Mr. Johnson, I would like to introduce Mary to you.
M：That' correct。这里的差别似乎很微妙，但是很重要。我们再来复习一遍。
C：OK。 Rule #1，always introduce people of lesser rank to people of greater rank。
M：对，要是我把你陈豪介绍给Mr. Johnson, 我该说：Mr. Johnson, I would like to introduce Chen Hao to you。
C：这已经符合Rule #2: say the name of the most important person first。
M：Rule #3刚才已经说了。OK, you're all set. Good luck tonight and enjoy!
实用商务英语口语会话三：餐桌礼仪
陈豪这小伙子正在和他的同事美籍华人Mary在一个美国餐馆吃午饭。两人正在点菜。
(Office ambience)
C：Mary, 看到菜谱上的汤就让我想起一句英文："As the ships sail out to sea, I spoon my soup away from me." 不过，我一直没有弄懂这句话究竟是什么意思?
M：Oh, that's a little rhyme that helps children remember the correct way to eat soup.
C：喝汤还有正确不正确的呀? 不就是一勺一勺舀了往嘴里放吗?
M：美国人在正式场合喝汤时有一定之规。"I spoon my soup away from me" means you spoon the soup toward the front of the bowl and then bring the spoon back to your mouth.
C：(若有所思地)用调羹往汤碗的外边舀，然后再把调羹收回来送到嘴边。Why so complicated?
M：这样可以避免勺下面的汤滴在桌布上或衣服上。
C：Mary，let's each order a soup and try it out. I'm hungry, I want a clam chowder.
M：Clam chowder with sea food and meat. It's too filling. 我不饿，要个清汤就行了。
******
(Soup arrives and they start to eat. Sounds of slurping)
M：陈豪，你吃得好香呀! It sounds as if you're enjoying your soup..
C：It's delicious! 味道真好。
M：But I'm sorry to say that slurping is considered bad manners in Western etiquette.
C：听说过西方人喝汤不能有声音。这汤也太烫了。我吹吹再吃。
M：不要吹。 If your soup is too hot, stir it slightly or simply wait.
C：又不能出声，又不能吹。那我就用勺搅动搅动，等它凉一点。
M：陈豪，你注意到没有，我喝的是清汤。我在勺的边上往里喝。而你的clam chowder 里面有肉，土豆等，没法从边上往里放。
C：That's right。我的杂烩里好多东西，没法象清汤那样往嘴里喝。
M：This is a good restaurant. The soup is wonderful, we should come more often.
(Sound of spoon scraping the bowl)
M：Chen Hao，don't scrape your bowl. Just tip your bowl away from you to retrieve the last spoonful of soup.
C：把碗往外抬起一点，让汤都到一边去。Mary, what are the main points that I need to remember?
M：Spoon the soup toward the center or front of the bowl and then bring the spoon back to your mouth; slurping is considered bad manners in Western etiquette; if the soup is too hot, stir it slightly or simply wait; tip your bowl away from you to retrieve the last spoonful of soup.
实用商务英语口语会话四：请客筹备
陈豪是个勤快的年轻人，ABC美国公司的总裁很喜欢他， 正在逐渐给他增加一些任务。陈豪也很机灵，凡是没有把握的事都去请教美籍华人Mary。
(Office ambience)
M：陈豪，你好象很激动，What happened?
C：啊呀，我们的总裁，Mr. Moore，让我明天请两位客户吃晚饭。我知道， 我过去一直是当陪客的，never been a host。I don't even know what to do!
M：Don't worry。当主人主要是要保证晚餐进行得顺顺当当，让客人感到舒适满意。
C：可问题是怎么做。Tell me specifically what to do first。
M：First, of course, choose a restaurant， 找个合适的饭馆呀!
C：哎，我们公司附近不是最近开了一个新饭馆吗? I'll take them there。
M：你呀，最好找一个你熟悉的饭馆，so you can be sure that the food and service will be good。
C：那倒是，否则太危险。I did hear that new restaurant is quite noisy。
M：太吵闹可不行，You need an atmosphere that is suitable for business conversation。
C：有了，我想起了一个非常合适的饭馆。 Mary, would you like to have lunch there with me today to check it out?
M：Thank you. I'd love to be your guinea pig for lunch。我就做一回你的试验品吧!
C：Guinea pig! 请你吃饭还说做我的试验品!
******
C：So, Mary, what do you think? Will this work for the business dinner?
M：It's perfect。对了，既然你现在在这里，你可以认识一下那head waiter，把明天的帐先付了，take care of the bill for tomorrow night。
C：饭还没有吃，吃什么都还不知道，就付钱?
M：没有关系的。你先把信用卡给他，让他印一份，告诉他你要给多少小费，然后签个字，让他们把账单的副本寄给你。
C：But isn't it risky to give someone your credit card?
M：像样的饭馆都有信誉，so it's not risky and it's done all the time。要是你不想先付帐的话，那你当天就先告诉服务员吃完饭后把账单交给你。That will eliminate any confusion over who is paying.
C：That's a very good idea。对了，Mary，既然我们在这里，那我就先定一个比较安静，景色比较好的桌子吧。
M：A wonder idea to request a specific table for tomorrow.
C：Mary，Thank you so much.
M：You're welcome. Next time you'll know that as a host, it's your responsibility to choose an appropriate restaurant, taking care as much as possible ahead of time such as arranging for how to pay the bill and requesting a nice table. Then it will be an enjoyable evening for all.
实用商务英语口语会话五：职场礼节
陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。今天他收到一张通知，可是里面有一个词他不懂，他只知道让他去参加一个什么训练班。所以他就去请教公司里的美籍华人Mary 。
(Office ambience)
C：Excuse me, Mary, 请问通知上这个词是什么意思呀?E-t-i-q-u-e-t-t-e。
M：Oh, etiquette, 原来是法文，意思是礼节。
C: 噢，原来是要我去参加礼节训练班。 Mary，这词是怎么发音的?
M：E-ti-ket。Q-u是发k的音，而不是发q的音，e-ti-ket。
C：我们来公司工作，又不是来社交，为什么要讲礼节呀?
M：Etiquette is very important to business。一个公司的雇员对客户是不是很客气，有礼貌，这对经营有很大关系。
C：具体地说，这儿说的etiquette指些什么呢?
M：Etiquette is a set of rules that allow us to interact with others in a civilized manner。
C：以文明的方式对待别人的一些原则。
M：具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.
C：嗯，(若有所思地) 对人要有礼貌，要尊敬别人，还要让人觉得和你在一起很自如。
这没问题，I'm always polite and courteous to others。
M：但是，训练班讲的是西方礼节 - western etiquette，和中国的礼节还不完全一样，因为两国有文化差异。
C：这礼节还有文化差异?我得去训练班听听再说。
******
C：嗨， Mary，我的训练班结束了，你那天说的文化差异一点也没错。
M：听起来训练班好像让你开窍啦?
C: 是啊。我那天跟会计室的那金发女郎聊天，聊得很愉快。 结果我问她多大年纪了，她一下子就变得很不高兴，支支吾吾没有回答就走了。
M：Asking someone's age is offensive to an American.
C：参加了训练班才知道不能问美国人年龄的。
M：你办公室里的小王今天早上突然问年薪有多少。美国人认为打听这种私人的事是不礼貌的。我想对有些中国人来说也是不礼貌的。
C：没错。
M：既然你训练班已经结束，我来考考你: Tell me what is etiquette?
C：我来试试。 Etiquette is a set of rules that allow us to interact with others in a civilized manner。
M：And treating other people with courtesy and respect and making them feel comfortable with you.
C: Mary，以后我有问题还会来请教你哟!
M：No problem.
lilyspirit00
外贸常用商务英语口语大全
很多外贸新手要面临客户来访的事宜，其中语言工具问题也是困扰相当多的业务员。面对老外对话，听不懂，说不出是件很尴尬的事情，希望整理下来这些东西能够对外贸小伙伴有一定的帮助作用！
一、商务：
what time would be convenient for you?
你看什么时间比较方便？
I'd like to suggest a toast to our cooperation.
我想建议为我们的合作干一杯。
Here is to our next project!
为我们下一个项目干杯！
would you please tell me when you are free?
请问你什么时候有空？
gald to have the opportunity of visting your ompany and I hope to concude some business with you。
很高兴能有机会拜访贵公司，希望能与你们做成交易。
what I care about is the quality of the goods.
我关心的是货物的质量。
please have a look at those samples.
请给我看一下那些样品。
I'd like to know any business connections abroad.
我想多了解一些你们公司。
I would be happy to supply samples and a price list for you.
我很乐意提供样品和价格单给你。
can I have your price list?
你能给我价格单吗？
will you give us an indication of prices?
你可以给我报一个指示性的价格吗？
I am in charge of export business.
我负责出口生意。
I'm thinking of ordering some of your goods.
我正考虑向你们订货。
what about the prices?
那价格方面怎么样？
Let's call it a deal.
好，成交！
our product is the best seller.
我们的产品最畅销。
our product is really competitive in the word market.
我们的产品在国际市场上很有竞争力。
our products have been sold in a number of areas abroad.
我们的产品行销海外许多地区。
It's our principle in business to honor the contract and keep our promise.
"重合同，守信用"是我们经营的原则。
I wish you success in your business transaction.
祝你生意兴隆。
I want to know your products.
我想了解一下你们的产品。
this is our latest development.
这是我们的新产品。
we have a wide selection of colors and designs.
我们有很多式样和颜色可供选择。
the quality must be in strict conformity with that of sample.
质量必须与样品一样。
二、价格
I think we can strike a bargain with you if your prices are competitive.
我认为如果价格有竞争力，我们就可以达成交易。
Is that your quoted prices?
这是你方的价格吗？
It would be very difficult to come down with the price.
我们很难再降价了。
our prices are the most reasonable.
我们的价格是最合理的。
can you cut down the price for me?
你们可以降低价格吗？
we can offer you discount terms.
我们可以向你提供折扣。
Do you quote CIG or FOB?
你们报的是到岸价还是离岸价？
I can assure you our price is very favourable.
我可以保证我们的价格是优惠的。
Please give us your best price.
请给我们报最低价。
All the prices are on the FOB shanghai basis.
所有的价格都是上海港船上交货价。
Your prices are much too high for us to accept.
你的价格太高，我们不能接受。
I can't allow the price you ask for.
我不能同意你们要求的价格。
we can't cover our production cost at this price.
这个价格我们不能保本。
Are the price on the list firm offers?
报价单上的价格是实价吗？
This is the lowest possible price.
这是最低价了。
thank you for your inquiry.
感谢贵方询价。
How about the prices?
价格如何？
When quoting ,please state terms of payment and time of delivery.
贵方报价时，请说明付款条件和交货时间。
Our price is realistic and based on reasonable profit.
我们的价格是很实际的，是根据合理的利润提出的。
If an order is placed, we'll pay the cost of the sample.
如果交易成功，样品费由我们付。
三、谈判与合同
Our price is realistic and based on reasonable profit.
我们的价格是很实际的`，是根据合理的利润提出的。
If an order is placed, we'll pay the cost of the sample.
如果交易成功，样品费由我们付。
I'm glad that our negotiation has come to a successful conclusion.
我很高兴我们的谈判获得圆满成功。
When shall we come to sign the contract？
我们什么时候签订合同？
Do you think it'stime to sign the ontract?
我想该签合同了吧？
Before the formal contract is drawn up we'd like to restate the main points of the agreement.
在正式签约之前，我们要重申一下协议的重点。
As some points concerning the contract have not yet been settled, negotiation has to be continued before the contract is signed.
由于合同某些问题尚未解决，所以在合同签署前仍需继续协商。
There are a few points which I'd like to ring up concerning the contract.
关于合同我想提出几点看法。
The seller should try to carry out the contract in time, if not, the buyer has the right to cancel the contact.
卖方应努力按规定履行合同，否则买方有权撤消合同。
No party who has signed the contract has the right to break it.
签署合同的任何一方都无权撕毁合同。
Once a contract is signed, it has legal effect.
合同一旦签署即具有法律效力。
We can get the contract finalized now.
现在我们可以签订合同了。
Have you any questions in regards to the contract?
关于合同你还有什么问题要问吗？
四、订货
When can we expect your confirmation of the order?
你什么时候能确定订单？
We want to order this article from you.
我们想订这种做。
What's the minimum quantity of an order for your goods?
你们订货的最低量是多少？
May I see your list?
我可以看一下你的货单吗？
We postponed an order.
我们推了订货。
Generally speaking,we can supply all kinds of goods.
一般来说，我们可以提供所有种类的货。
We have received your catalogue and price list, and now we order the following goods the prices named.
已收到你方目录和价格表，现按所示价格购下列货物。
We find both quality and prices of your products satisfactory and enclose our trial order for prompt supply.
我们对你方产品的质量和价格均感满意，现寄去试订单，请供应现货。
We are pleased to receive your order and confirm acceptance of it.
很高兴接到你方订单，并确认予以接受。
As the goods you ordered are now in stock, we will ship them as early as possible.
因为贵方订货的商品尚有存货，本公司将一定尽快发运。
I wonder if you could supply us with your latest products for regular orders.
我想知道你们是否能为我们的定期订单供应你们的最新产品。
Our prices depend on the quantity of your order.
我们的价格取决于你们订单的数量。
We could reduce our price by 5% if you place a substantial order with us.
如果你们订货量大的话，我们可以减价5%。
We must insist on immediate delivery, otherwise we shall be compelled to cancel the order.
我们坚决要求立即发货，否则我方将被迫取消订单。
We would prefer to confirm our order with your firm as soon as possinle.
我们想尽快向你们公司落实订单。
There is a change we have to make in the order.
订单中有一处需要修改。
五、运输
We require that transshipment be allowed.
我们要求允许转船。
When can you make shipment carefully?
你们什么时候装船？
We'll get the goods dispatched within the stipulated time.
我们将按规定的时间发货。
When can you make the balance shipment?
你们何时可以发余下的货呢？
I wonder if you could ship the order as soon as possible？
不知道能否尽快装运订货？
Let's disscuss about the mode of transportation.
我们讨论一下运输方式吧。
What mode of transportation do you suggest we use?
你建议我们用什么运输方式呢？
What sort of delivery periods did you have in mind?
你所打算的是哪一种发货期？
Please ensure that we'll get right shipping documents before the arrival of the goods.
请确保在货物到达前我方可拿到正确的装船单据。
When can we collect the goods?
我们什么时候可以提货？
We can't advance the time of delivery.
我们无法将交货时间提前。
I'm very sorry for delay in delivery.
十分抱歉，交货拖延了。
How long does it take you to make delivery?
你们需要多长时间发货？
六、付款
Our terms of payment are by irrevocable L/C pauable by sight draft against presentaion of shipping documents.
我们的支付方式是不可撤消的信用证支付，凭装运单据见票。
Can you pay it on an installment basis?
你们这里可以分期付款吗？
Do you accept payment by installments?
你同意分期付款吗？
How would you like payment be made?
你们采取什么付款方式？
We expect payment in advance on first orders.
我们希望第一次订货要求预付货款。
What are your terms of payment?
你们的付款条件是什么？
We can't accept D/P or D/A. we insist on payment by L/C.
我们不接收付款交单或承兑交单，我们只收信用证。
Do you accept D/P payment terms.
你们接受付款交单这种方式吗？
What is the period of validity of this L/C?
这张信用证的有效期是多久？
七、投诉与索赔
The shipment is stuck in customs.
出货在海关受阻。
If you fail to make the shipment soon, we'll cancel the order.
如果你们不能近期发货，我们将取消订单。
I'd like to complain of the damaged goods.
我方由于货物被损向你方投诉。
We're sorry to say that we are dissatisfied with the state of the goods.
很遗憾，我们对商品状况不满。
Upon examination,we found the goods are not up to the standard of the sample.
经检验，我们发现货物达不到样品的标准。
The goods sent are inferior compared to the original sample.
所发送的货比原样品差。
How many are you short?
你们缺了多少？
Could you pleased send them back to us at our expense?
你能将受损的货品送还我们吗？运费由我方承担。
Who'll bear the freight?
运费由谁来承担?
We have a complaint about quality.
我们要起诉质量问题。
We have to file a claim on you.
我们不得不向贵方提出赔偿。
The goods you sent are not up to the standard.
你们发运来的货物不符合标准。
I don't think the responsibility should rest with us.
我认为责任不在我方。
We can only take on so much.
我们只能承受这么多。
八、税收
Paying tax is the duty of every citizen.
纳税是每个公民的义务。
How many types are taxes divided into?
税收可分为多少税种？
Income tax can be divided into personal incone tax and corporation income tax.
所得税可分为个人所得税和公司所得税。
The tax rate China is not very high.
中国的税收率不是很高。
What's the personal income tax rate?
个人所得税是多少？
Tax evasion is also a crime.
偷税漏税也是一种犯罪。
To avoid writing a receipt is a tax dodge.
不开invoice是一种偷税行为。
Those who evade tax will be punished by the law.
偷税漏税者将受到法律制裁。
Shall savings interest be taxed?
存款利息要纳税吗？
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