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fenny80231

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酒店英语作 者 王仰新 出 版 社 中国林业出版社 书 号 5038-5004-2 责任编辑 开本 16 出版时间 2008年5月 字数 千字 装 帧 平装 印张 0 带 盘 否 页数 本教材从酒店专业学生将来实际工作需要出发,重视培养学生各方面能力。本教材分为酒店简介(第0章)和酒店服务(第1-4章)两大部分,书后附有练习答案。其特点是:内容全面实用、图表结合、直观性强,符合课程设置要求。本教材适用于高职高专院校、成人高校、本科院校高职酒店专业及其他相关专业的教学用书,也可以作为酒店从业人员的参考读物。酒店英语 目录 酒店业简介前台服务客房预订登记入住提送行李服务信息服务兑换外币处理投诉结账客房服务迎客人进房客房清理服务维修服务洗衣服务客房送餐服务处理客房突发事件餐饮服务预订餐位迎送宾客点菜酒水服务席间服务其他服务商务中心康乐中心购物中心电话服务寄存服务参考答案酒店性质的英文表达酒店告示常用语中外重要传统节日我国主要客源国的饮食禁忌、偏好与礼节

酒店英语教材讲解

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A hotel is an establishment that provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, a swimming pool or childcare. Some hotels have conference services and meeting rooms and encourage groups to hold conventions and meetings at their location.A hotel is a commercial establishment that offers lodging to travelers. Some may also offer lodging to permanent residents. Hotels may also have restaurants, conference rooms, stores, and other services that are available to the general public. Hotels differ from motels in that most motels have drive-up, exterior entrances to the rooms, while hotels tend to have interior entrances to the rooms, which may increase guests' safety and present a more upmarket imageIn Australia, a hotel may also be an establishment that serves alcoholic drinks, and usually meals in a casual setting but which does not necessarily provide accommodation. This type of establishment would more usually be called a pub or bar in other countries. In general use in Australia the terms '"hotel" and pub are usually taken to be synonymous.In India, the word may also refer to a restaurant since the best restaurants were always situated next to a good hotel.你自己选,有1st star --5th star,五星级

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