商务英语考试题

A. America B. Germany C. Italy D. Dutch Answer: C Italy 142. When meeting Austrians for the first time, it is expected that _________. A. you only shake hands. B. you only introduce youself with your family name. shake hands and introduce youself with your family name. D. you shake hands and introduce youself with your full name. Answer D 143. americans take direct eye contact as a sign of honesty and sincerity, although it _______. A. should not be too intense B. is seldom kept C. is the way show their interest D. may be seen as intrusive answer:A 144. When ordering products,you should provide clear and correct shipping instructions,which one you should not specify? A. the method of shipment; B. the desired delivery date; C. the delivery address; D. the price of products; answer：D 145. Eye contact is ____ kept during British conversations,because people believe eye contact is a mark of rudeness. A. never B. seldom C. always D. sometimes answer: B 146. Japan in past were asked to focus on _____ in order to avoid eye contact. A. a speakers neck; B. a speakers eyes; C. a speakers arm; D. a speakers nose; answer: A 147. In Canada,direct eye contacting is acceptable when you want to convey ___and ___. A. interest ; excitement. B. sincerity; excitement. C. interest ; sincerity. D. excitement;happiness. answer: C 148. When all or part of an order cannot be processed because the merchandise is temporarily out of stock or has been discontinued, which of the followings should not be done? A. Express appreciation for the order and identify it by the customers order number or by date if the order is unnumbered. B. Express regret that either all or some identified items cannot be shipped and state the reason. C. Give a guarantee to the customer that the items will be shipped in time. D. If one or more items have been discontinued, suggest an alternative for the customer. Answer: C 149. The eye contact is one of the most important parts of communication, but the amount of proper eye contact varies from culture to culture, so which of the followings is not true? A. Americans take direct eye contact eye as a sign of honesty and sincerity. B. Indians do not maintain continuous eye contact while talking with others. C. Japanese used to focus on a speakers neck instead of his/her eyes. D. A romantic interest is usually implied when the eyes of two strangers meet and linger in France. Answer: D 150. ____take direct eye contact as a sign of honesty and sincerity,although it should not be too intense. A. Canadian C. French answer： B 151. Under the follows country，in which people may not make eye contact as a sign of respect. A. Australia B. SingaporeC. Mexico D. Japan answer： C 152. In ____，eye contact is considered a statement of equality and is too personal a gesture to use with stranger in a social setting. A. Canada B. Japan answer: D 153. In some countries, eye contact is very important and should be maintained as long as the person is addressing you. Which of the country below is not like this? A. Germany B. Russia D. America Answer：D 154. Different culture have different eye contact: some countries should not be too intense, some countries can be direct and not necessarily smiling, some counteries may imply romantic interest and some counteries are accustomed to strong, steady eye contact. Which of the following group correspond with what we described before? A. America Germany Italy Norwegian B. Canada Sweden Italy India C. France Germany Italy Russia D. Russia Sweden Italy Norwegian Answer：A 155. It is a pleasure to have this opportunity to be ___. service Answer：C 156. Nowdays, Japanese were taught to ____ when they are talking to their business colleague. A. focus on peoples neck around romantic eye contact D. maintain direct eye contact 答案 D 157. Like many Northern Europeans and North Americans, Norwegians prefer to maintain ____eye contact. A. direct B. strong 答案 C 158. When all or part of an order cannot be processed because the merchandise is temproarily out of stock or has been discontinued,_________ needs to be notified promptly. A the boss B the customer C the student D the teacher 答案：B 159. In ______ and many other cultures direct eye contact is generally regarded as aggressive and rude. Asian Answer:A 160. American take ___ as a sign of honesty and sincerity, although it should not be too___. eye contact ,intense eye contact ,intense eye contact ,serious eye contact ,serious 答案：B 161. In__,keeping eye contact is important during an introduction and for as long as you are being aderssing. 答案：C 162. In ____, eye contact remains direct and is the way people show their interest. A. Germany B. Italy D. America Answer: B 163. In ____,keeping eye contact is important during an introduction and for as long as you are being addressed. A. Germany B. Italy D. America Answer:C 164. ____ do not maintain continuous eye-contact while talking with others. Answer: D 165. When you notice that there is something unpleasant in the food, you will properly_____. A. ask servant in low voice for what you want B. shout loudly and ask to replace the food C. make a great display when moving these things unpleasant from your food D. place them quietly under the edge of your plate answer is d 166. When the soup is put in front of you, how do we do? the soup directly from the bowl the soup is too hot，blow on it to make it cool the soup away from you when you take it out of athe bowl tea spoon to taste the soup，then sip it from the side of the spoon Answer:C 167. It is inappropriate to ask for a doggy bag when you are a guest. Here, "doggy bag" means ______ A) 小狗袋 B) 垃圾袋 C)剩菜袋 D) 呕吐袋 Answer： C 168. Dont burp. Its not cute and its not a compliment in most parts of the world. What is the meaning of the word "burp"? A) tussis B) Vomiting C) cough D) Belch Answer: D 169. There are different ways to use the fork and the knife. What is the "continental" style of dinning? A) The knife and the fork are switched. B) The fork is laid down; and the knife is put ahead. C) The fork is switched back to the right hand. D) The knife and the fork are never switched. Answer: D 170. Payment plays an important role in international trade and the most often adopted mode of payment in foreign trade is_____. The buyers usually make the payment ______. A. Letter of Credit, one month after the time of shipment. B. Cash, one month after the time of shipment. C. Cash, one month before the time of shipment. D. Letter of Credit, one month before the time of shipment. Answer: D 171. Shipment is an important part in international business. When goods are transported _____ , Bill of Lading is involved. A. by air B. by sea C. on rail D. on road Answer: B 172. In a formal business meal its very significant to keep table manners. Which of the followings cannot be accepted ? A. Keep your cellphone on. B. Leave the table during a meal in an emergency after excuse yourself. C. Ask a person closest to an item that you cannot reach. D. Say" No, thank you" when you prefer not to eat something. Answer: A 173. If you found a insect in your soup when you are having a business meal, you should____. A. show it to all the people in the restraunt it quietly under the edge of your plate C. call the waiter and ask for reparation the boss of the restruant to replace the soup 答案 B 174. Which way to eat bread is proper when you have a very normal business meal? it in the soup, then eat it with knife. B. Using the knife to cut it. the table utensils to eat it. fingers to break it. 答案 D 175. At business cocktail receptions, you should drink in your ___ hand to keep your ____ hand dry and available for handshakes. Answer:C 176. You should use for a napkin only for your ___ when dinning out . Answer : D 177. When goods are transported by road, rial, or air, the contract of carriege takes forms of ____ or Air Way Bill. A:Bill of Lading B:Charter Paty C:Consignment Note D:Contract 答案：C 178. In Basic American Table manners, ______on the table are acceptable only between course, not while you are eating. A: hands B:elbow C：fork D:smoking 答案：B 179. For American Table Manners ,if your soup is too hot to should you do? A put it back into the soup bowl B blow on it C let it sit until it cools D place it on your plate 答案：C 180. In America, a gentleman must help a lady whom he has escorted to the table ,to all she wishes; but it is ___ for him to offer to help other ladies who have escorts. A proper B improper C lousy D bad 答案： B 181. What is the "continental" style of dinning? A: The knife and the fork are switched B: The fork is laid down;and the knife is put ahead C: The fork is switched back to the right hand D: The knif and the fork are never switched Answer: D 182. A gentleman must help a lady whom has escorted to the table, to all she wishes; but it is improper for him to offer to help other ladies who have escorted. The word "escort" means ? A: go with someone as a partner B: go with someone as a gurd C: go with someone as an escapee D:go with someone as an adviser Answer: A 183. When you are a guest which manner is permitted in America? A:pick your teeth at the table B:break the bread into the soup C:refuse a food item you dont like D:reprove the waiter 答案：C 184. If you need something that you cannot reach easily,the best manner is__ A:stand up and take the item yourself B:politely ask the person closest to the item to pass it to you C:ask the waiter to give you another Drder somebody to pass the item 答案：B 185. When should the buyers open a letter of credit in a transaction? A. before contract or confirmation is signed by buyers and sellers B. when the buyers want to open a letter of credit C. when the buyers and sellers finished the transaction D. after contract or confirmation is signed. 答案：D 186. Dinner usually ______ soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side. with with C. middled with Answer:A 187. Use for a napkin only for your_____. A nose B face C forehead D mouth Anwser: D 188. What way to eat bread is proper? A Using the knife to cut it. B Using the table utensils to eat it. C Using fingers to break it. D Using the spoon to crumble it. Anwser: C 189. The followings except _____ are impolite behaviors when dinning out. A smoking B drinking too much C talking loudly D speaking lightly and politely Anwser : D 190. At business cocktail reciptions, hold your drind in your ____ hand. A right B left C both D one of Anwser: B 191. Which one does not belong to American table manners? a napkin for your nose. up straight at the table. not talk loud. not smoke while dining out. 答案：A 192. How to use a kinfe and fork? folk is held in left hand and is used for eating, and the knife is right hand and is used to cut. folk is held in right hand and is used for cutting, and the knife is left hand and is used to eat. folk is held in right hand and is used for eating, and the knife is left hand and is used to cut.